36 comments found.
How can I take out donate now button on headder. I coundn’t find it on THEME OPTIONS http://taynahserpa.com.br/wp-content/uploads/2023/02/take-out-donate-now-button-heart-icon-and-other-icon-near-the-heart.png Can u answer this tick support please? Thank you
Hello there, You can remove the button from Call to Action Option in theme options. Regards
Thanks!
website: https://taynahserpa.com.br/
Hello, can you help me with these, please? Thank you!
Thanks!
Hello there, Apologies for the late reply, you can edit the social media from theme options. Regards
Thanks!!
Hi I have purchased this theme, WPbakery plugin required activate. How to do it?
I have tried activating but it’s not finding license? Also slider revolution also giving Ajax error. Looks like I am not installing package correctly, please help.
Hi, i want to know how can i replace the svg file (preloader and web pages), with my own svg file
Hello, I just bought this theme. When I try to install it in the WP, using the zip file, it gives error:
Installing theme from uploaded file: themeforest-SDHCsjbm-maharatri-hindu-temple-wordpress-theme.zip Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Can you provide support quickly as we want to setup the website.
Thanks Vijay
Hello There, Please make sure you are uploading the correct file. for more details you can check the documentation, and if you would like, you can send your website username and password to info@metropolitanhost.com and our team will look into and get back to you asap. Regards
I sent you an email with the details
Hello There, We checked and you should be good to go, you have no issues on your site or on your sever, please make sure to unzip the full zip file and upload the theme ONLY and not the full package.
Thank you. Can you also tell me where is the documentation? I’d like to setup the Sliders and other things. Thanks.
Hello there, Thank you for reaching out, our support team is out for Christmas holidays, happy holidays to you and your family. Once the team is back, we will look into why this issue is happening on your end and we will get back to you with a result
Guys, please review this on priority tomorrow. I cleaned up the plugins, but found that Sigma Core plugin is causing the issue. Additionally due to this I’m unable to “Import Demo Data” and hence am unable to continue now. I was so hoping to get the site working over the weekend. Please look on priority tomorrow once you are back from Christmas Holiday. Thanks
Also please help on how do I get the slider to work? Thanks
Hello Viji Did you change the username and password? We tried to login again but unfortunately it wrong username and password. Can you please double check and send the correct credentials again. Thank you
Replied and sent to info@metropolitanhost.com
Any update?
Hello there, Our team is on for the holidays and new year. Please rest assured that this will be taken care of as soon as the team arrives back on the 2nd of January. Happy New year to you and your beloved ones Thank you for your cooperation Much appreciated
Any update?
hello there, We activated Sigma Core for you without any issues https://prnt.sc/6gmwVLRlmolz and we added rev slider for you on the home page. everything is working seamless now. If you need any help, please do not hesitate to get back to us. Always happy to help
Thank you. Yes it is working fine now.
Quick few questions: 1) The About or sample pages are saying: Your site doesn’t include support for the “pagelayer/pl_row” block. You can leave this block intact, convert its content to a Custom HTML block, or remove it entirely.
Do I need to do something more?
2) What is the “Header Layout” I should use so it shows like your sample site, with no space between the Menu and the slider? I tried all from the drop down. But I see an extra space between the Menu and the slider.
3) For the non-home page, how do I get the slider? and how to show the menu on top of the slider as you have?
Thanks
Hello, can you help with the above points?
Hello there, 1) We will look into this and will let you know 2) you can adjust the slider to fit under the menu navigation 3) you cannot have a subheader as a slider in the inner pages, but you can include a slide in any page, just copy and paste the slider shortcode which is included in Revolution slider. Regards
Thanks. Sorry I didn’t understand how to do the #2: 2) you can adjust the slider to fit under the menu navigation Can you let me know how/where to do this? Thanks
Can your base pages be added to my WP, so I can see them and update as per my need? Generally themes allow to copy their pages. It is difficult to understand the functionality without this. Thanks
Any updates?
Hello there, Yes, you can use wp import to import the content that we have on demo. You can check the documentation for step by step how to import the live demo to your website. If you need help, please let us know
Thanks, I’m able to import and update everything. Just two things: 1. Where can I remove the Donate Now button on the Top Menu? 2. Where can I remove the About Us and Recent Posts from the Footer? Thank you again.
The only remaining thing is the link of Donation Button on the Menu. Can you please let me know where to update the link? I couldn’t figure it out from the Documentation. Thanks
hello You can go to Dashboard > appearance > menu > and then create a new menu and assign the menu to location from the location tab on the same page. a quick youtube video will show you how to edit menu in wordpress Regards
HI, I’m ok with the current Menu. My question is about how to change the link of the “Donate Now” button on the right side. It is going to your website. I couldn’t figure out where to update the link so it goes to a page in my site. The Donation Settings does not have the option to change the link. Thanks
Hello, Can you let me know how to change the link of the “Donate Now” button on the right side? It is going to your page now. Thanks
Hello, Can you let me know how to change the link of the “Donate Now” button on the right side? It is going to your page now. Thanks
Can you let me know on this? I searched in wp for the string https://metropolitanhost.com/themes/themeforest/wp/maharatri/donation-archive/ and updated it to just donation-archive. But still the button is going to your page. Where should I update so it goes to our donation-archive page?
Can someone reply on this?
Hi there, I fixed the issue before with a fresh install, I have 1 more thing that my all the sliders for example service slider, testimonial slider are not working on my website My website is https://drofastrology.ca
I have service slider with 6 services on the following page but only the first 3 services show up : https://drofastrology.ca/astrology/Also on my front page I have testimonials slider on the front page with count 3 and slide style 2 but it does not slide
Hello there Can you please send your website username and password to info@metropolitanhost.com and our team will look into the issue and get back to you asap. Regards
Hi there, thanks for the reply… I duplicated the original page and my issue seems to be fixed now, I really appreciate your prompt replies though, Happy Holidays
Happy Holidays to you too Glad there was no major issue on your end. Regards
Hi, I tried to download the latest version, although it says 1.1.2 on the folder name but when I upload it its v 1.0 for the theme… I uploaded and it made no difference, there are 3 themes which are already active on the website but I am still missing Volunteers, Holis, Testimonials, etc.I saw them when I originally installed the theme but they are not coming back…, please advice. Thanks for your help
Hello there, Can you please send your website + username and pass to info@metropolitanhost.com and we will check whats going on and resolve it for you. Regards
Hi there, my site www.gaurishankarmandir.com/ suddenly started missing Volunteers, Testimonials, Stories, Services, Miistries etc sections on the wordpress admin sidebar, when I try to open a volunteer from the home page it lands on 404 not found page. Please advise, thanks for your help in advance
Hello there, Please make sure to downlaod the latest version and update the theme files and the plugins. and your issue should be resolved. Regards
Thanks, I will try and let you know
my pleasure
Hi,
I’m getting an error from SIgma-Core plugin, plugin is not working, that’s why content is not loading, Can you please look into. Site url: https://hamiltontemple.com/
Please help.
Hello there, Thank you for reaching out. May you please send your website credentials to info@metropolitanhost.com and we will look into this and resolve the issue if any. Your feedback is much appreciated.
Hi
When trying to Import a demo I am getting the below error, why is that? I have already increase dynamic timeout also
Import Failed Whoops, there was a problem importing your content. Error: error (504)
Hi I manage to import
Hello there, Amazing glad to hear that. Enjoy the theme
Hi, when i tried to watch the live link it is giving error message ” moved from this location..” We are looking to purchase the html version of this template. Is it available ?
Hello Veepeek Thank you for reaching out! Yes, we have an HTML version, here is the link https://themeforest.net/item/maharatri-hindu-temple-html5-template/34764269 . You can also check the Wp version, its live now, we had a hickup in the server, thats why it wasnt rendering. Reagrds
1) Trying to Change the Header Call to Action Button Link but it’s Not updating, It’s Showing WordPress Dashboard the link is saved but the Actual Website is redirecting me to the default template website
Check the Screenshots Here: http://kashiarchan.com/wp-content/uploads/2022/07/Capture.png http://kashiarchan.com/wp-content/uploads/2022/07/Capture1.png
2) How to Change Menu Icon on Phone, I want a Regular Hamburger interested to the boxy, For Reference Please Check the Screenshot
Check the Screenshots Here: http://kashiarchan.com/wp-content/uploads/2022/07/Capture3.png
3) Please Release a New update of the Theme Where we can select related puja and temple by their category instead of Ascending and Descending Order, And Please Give any tentative date because my client needs that feature
Hello there, We will check and will update the theme in 24 to 48 hours resolving all the tasks highlighted above regards
Hi, Now its more tha 48 Hours Waiting for your revert
Curenttly Header CTA is working on all pages according to me but the same CTA is not working on home page
Hello there, You can download the update version which include all the plugins. in regards to the call to action, its working fine on our end and it weird for it to work on the internal pages and not on the home page. Please share your website info to info@metropolitanhost.com and we will check what is causing this issue. In regards to the burger menu we still didn’t integrate other style, but we are working on it.
please Check Mail for Credentials
and also fix the related puja or services by its category instead of acceding or descending
Hi Waiting for email reply why you guy take so much time to reply the email
Hello there, We have received your email and our support will reply to you very soon.
its been a 17 days we are waiting for support from team but didnt get any update yet please help to fix the issue
Hello there We have released a new update last week. 1) The call to action button link can be replaced from theme options and we’ve tested it, its working fine and there is no issue in it. 2) we dont have this option in the theme yet 3) This option has been added in the new update Regards
I Already updated but still not getting to done
Already Emailed You the Website Credentials plz check for us
Can you please resend your credentials to info@metropolitanhost.com as we delete the usernames and passwords from our email for security reasons. Regards
Send Please Check and Update
Good morning All done, please check you email Regards
Hi, I am waiting for support from your end, It has been Two Months I am struggling to fix this issue and trying to get support from your end but you guys are not even coordinating properly Please help me to fix this issue or if possible please call me on +91-9990376100
Thanks
Hello there, Thank you for reaching out. What you are asking is not an issue in the theme, you are asking for custom edits. We helped you with adding categories is shortcode but we cannot keep on adding custom requirements. We have mentioned in our email that we will integrate this feature later once we update the theme as this is not on our schedule at the moment. Thank you for understanding. regards
site path: http://mathh.crmleadgen.net/
1) kindly fix the console error path : http://mathh.crmleadgen.net/wp-content/uploads/2022/06/console-mathh.png
2)And fix the home page scroll issue
Path: http://mathh.crmleadgen.net/wp-content/uploads/2022/06/scroll.png
3) I made the header in elementor and i want that to be my default header.
path: http://mathh.crmleadgen.net/wp-content/uploads/2022/06/header-need.png
Hi team, Any update on the fix ?
Hello there,
Thank you for reaching out and apologies for the delay in reply.
1) Thank you for pointing this out, we will resolve it asap 2) This scroll is an option from Revolution slider, this is not an error, you can adjust from Slider settings 3) We will look into this and will let you know
Regards
Hi, Q1. How to Upload my own preloader?
Q2. How to make grid of all donation tabs? (For Refrence check the link) https://kashiarchan.com/service/kashi-annadan-donation/
Q3. Is there any option that I Add Puja Section Below Holi Page or in Holi Page (For Refrence Check the Link) https://kashiarchan.com/holis/shri-kashi-annapurna-mandir/
Q4. Is there any option that I Add Temple Section Below Puja Page or in Holi Page
Q5. Is there any option that I can create a custom grid box in Services Page if Yes please share HTML Code for the same
Thanks & Regards
Q1 We have specified 7 styles of preloaders in this theme, if you would like to add your own preloader, you need to adjust the code.
Q2 you can make changes to the layout from Select Donation Style
Q3 You can create a template and add puja and holi in it, but you wont be able to add this data dynamically for all the CPT
Q4 same as Q3
Q5 you can select the service style from theme options >Select Service Style
Regards
layout=”grid” style=”style-3” post_order=”ASC” post_grid_responsive_xl=”2” post_grid_responsive_lg=”2” post_grid_responsive_md=”2” post_grid_responsive_sm=”1” post_per_page=”2”]/vc_columnvc_row[vc_column_text css=”.vc_custom_1635422747589{margin-bottom: 20px !important;}”]
How to Change Post Order ASC (Ascending) / DSC (Descending) to Custom Posts
Is There any Option that I Can Show Puja & Service by Its Category instead of ASC or DSC
Hello there, We are working on this option and we will add it in the new update
Hey Team This theme support elementor page builder?
Hello ashuarora081 No this theme doesnt support elementor page builder, but you can find the same layout in a theme which support elementor page builder. Please check https://themeforest.net/item/sacreva-church-nonprofit-wordpress-theme/34137801
this theme support only wp page bakery? any discount
Hello there Sorry but the discount period has ended last month
Q1. How to Change Pre Loader Image? Q2. How to Change Contact Form?
./vc_columnvc_row content_placement=”middle” css=”.vc_custom_1632823824096{padding-bottom: 60px !important;}” row_css_sm=”.vc_custom_1632823824097{padding-bottom: 40px !important;}”vc_tta_tabs active_section=”1” no_fill_content_area=”true”[sigma_contact_form star_rating=”5” show_signup=”true” show_star_rating=”true” contact_form_shortcode=”#E-8_JTVCY29udGFjdC1mb3JtLTclMjBpZCUzRCUyMjE0NCUyMiUyMHRpdGxlJTNEJTIyU2VydmljZSUyMENvbnRhY3QlMjBGb3JtJTIyJTVE” signup_link=”#” rating_title=”100k+ Reviews”]
offset="vc_col-lg-6 vc_col-md-6"]vc_single_image image="3211" img_size="full" el_class="w-100"/vc_row[vc_column]Where to update the shortcode of Contact form 7
Still waiting for support
Hello there, Please send your website info to info@metropolitanhost.com and we will look into it.
What do you mean by update contact form 7 shortcode, please specify in the email. Do you mean you need the file location to edit it or you need the location of the contact form shortcode or the actual form?
check email
Q1. How to Change the preloader? Q2. How to Change contact form that I create on Contact form 7?
waiting for support????
Hello there Please read the documentation you can change the preloader from theme options https://prnt.sc/1cNl7Xui31u0 and you can change the contact form 7 from the shortcode options on the page. Regards
I want to know how to upload my own preloader
Q1. How to Upload my own preloader?
Q2. How to make grid of all donation tabs? (For Refrence check the link) https://kashiarchan.com/service/kashi-annadan-donation/
Q3. Is there any option that I Add Puja Section Below Holi Page or in Holi Page (For Refrence Check the Link) https://kashiarchan.com/holis/shri-kashi-annapurna-mandir/
Q4. Is there any option that I Add Temple Section Below Puja Page or in Holi Page
Q5. Is there any option that I can create a custom grid box in Services Page if Yes please share HTML Code for the same
Please Reply the email
Answered in another form, please do not duplicate the chat box, use 1 chat box so we can be in sync and reply to you faster
How to Change PreLoader Image or Logo
You can change the .svg and the prelaoder will be replaced
Hi, I need support assistant, I have an issue with sigma_core plugin, I WordPress or something got updated that why Sigm_core plugin not working properly. Please advise what need to do.
Please ping me on skype My Skype Id: maheshpandey100
Hello maheshpandey100 Can you please send your website + username and password to info@metropolitanhost.com and we will look into it.
Why you guys are not replying to email?
Hello there, apologies! What is your email?
Please check the error, Client is very frustrated, let me when you done.
The issue has been resolved You had tons on plugins which effected the main theme plugin
Hi, When I am Trying to Install Plugins that that include in bundle, suddenly I got an error “There has been a critical error on this website. Learn more about troubleshooting WordPress. I have tried to install plugin one by one as mentioned in the list in documentation then for some plugins it is showing error like Sigma Core etc. Kindly help me with the same
Hello there, May you please share your website + website username and password to info@metropolitanhost.com and we will look into what is causing this error and resolve it for you. Regards
Hello, i have shared all the details over email. kindly help me to resolve this issue.
Hello there, Thank you, we will get back to you via email once we look into it, please allow us up to 24 hours. Regards
Hello Team, Any update here?
Hello there, We couldn’t sign in to the website with the credentials you sent, may you please send them again and we will have this resolved in less than 24 hours. Regards
Hello we have again sent you the credentials and the same credentials working fine with us. Kindly look into it.
Hello there Please check your email
.Hello we have again sent you the new credentials. Kindly look into it.