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Premium quality, as always
Many thanks aditivadesign
Thank you so much
Where are the icons from, please?
Hi oceanhousemedia , the icons used are from Entypo ,They are Fonts icon … Please find it here .
Thank you for your interest .
Very clean and professional email template . GLWS
Thank you so much Atlaspix
Great email template. Just bought it. So far, so good! But, I can manage to get the main header image to become responsive at all.
Am I doing something wrong? I’ve tried uploading all kinds of new files and same size files and I can get it to work through MailChimp. I also tried it through DreamWeaver, and it only becomes mobile responsive if I keep the image included in the bundle “main-image.png’
Thanks in advance!
we have just sent you an email with the nessecary information
to solve your problem
Good template. I bought it but I don’t use Mailchimp and don’t use Campaign Monitor, is there a simple html version without tag ?
Hello creativeart, and thank you for using Mailto
Pleas send us your file to firstname.lastname@example.org and we will delete all tags for you
Thank you for your fast answer but I made it myselft this morning. Could be interesting to add a simple html file without tag for future buyer
Thank you creativeart, we will consider your suggestion in our next product
I got this template loaded into Mailchimp, but when I added new headers, they don’t resize for mobile. Am I missing a step to make them responsive?
Please contact us at email@example.com and we will assist you in everything
We tried to send you an email but no success… Please make sure you solve the issue about your mail service.
this is the email address we tried to contact: firstname.lastname@example.org
We keep receive a Mail delivery failed, and we can’t contact you through themeforest…
Please if you have any alternative email let us know
I just sent you an alternate email with a gmail address. Could you please remove my email from the above comment. Thanks!
I really like the clean design you have here.
Thank you so much.
Just bought your template, tweaked it a little and used mailchimp to send it, but it’s not responsive. Can you help me out? I also want to use the regular html-version to send automated system mailings (for which I use sendgrid). So I need both versions to be responsive.
Hi JTVersteege , you don’t have Purchased badge , you will be using only demo version .
please if you have purchased send us your purchase code to support(@)promailthemes.com and we will help you with this one .
Thank you .
firstly – your templates are not responsive. Asking me to “email my templates so you can fix them” is firstly not responsive, nor great support.
You have repeatedly ignored my emails for the fix, so are starting the refund request.
We do not provide support on comments tab .. please open a ticket on our support forum or try to contact us at email@example.com
if you have already conacted us please re-send your email .
Thank you so much for using our products .
Good work and great template.
However I have some issue with Mailchimp.
I tried to send an email with your template and some people received it in their personal inbox (on Gmail, Hotmail etc..) and some don’t in their pro email adresse at office (on Outlook etc..) I guess there is firewall, spam filter etc in companies.. but when i try with others template it’s works.. Can you help me ? Is there is anything suspicious in the code for a firewall ?
The code is improved .. it can be some url on the template try change the urls .
A++ Job! I also really appreciate how fabulous promail’s support is! They helped me greatly by responding quickly and even offering to look at the design to see where I was experiencing a glitch. Then, fixed the bug and sent it back to me! Amazing support for an amazing template!
Thank you so much for your kind words. we are so glad to help you.
If you need anything else please let us know, thank you again.
How could we solve that please ?
I forgot to mention that we don’t use Campaign Monitor. We use sendy : http://sendy.co/?ref=efdwb
Perhaps it caused by Campaign monitor tag ?
And we used a Samsung Galaxy Note 3
Please send us your HTML file at support(@)promailthemes.com and we wil figure out what is the issue.
Ok it’s done !
By the way, it could be interesting that you put the HTML file in your package, not only Campaign Monitor template because you put mailchimp logo. So we could think there is Mailchimp template and HTML too …
Yes you are right, all our product includes html version, mailto its a little bit old so we didn’t update it , anyway we can give you the HTML version if you like
Yes, it could be interesting to have the HTML version for us. And it could be interesting for future buyer too especially that we see Mailchimp logo in the description of the item. Did you receive our email with the zip file and link ?
yes we are working on it, you will receive a reply very soon.
Thank you guys!
Still no news from you about my private message :/
We are really sorry about the late reply, but we have tried every solution without success, gmail fro android has a poor support of inline css.
Anyway we will get back to you when we fix your file.
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