Discussion on MaisonCo - Single Property WordPress Theme

Discussion on MaisonCo - Single Property WordPress Theme

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184 comments found.

Hi, I hope all is well.

We installed the theme and unable to input our license details because WordPress reports error: ” An error of type E_COMPILE_ERROR was caused in line 96 of the file /home4/towersat/public_html/wp-content/themes/maisonco/inc/admin/screens/welcome.php. Error message: Unparenthesized `a ? b : c ? d : e` is not supported. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)`”

Any time we click Opal or Opal \ Welcome an error appears: There has been a critical error on this website.

Please advise. Thanks!

Hi, I am not able to open a ticket and why I posted here. This error is specific to your theme – no other plugins are installed. I shouldn’t have to purchase another license or renew support.

Please send details to our email help@wpopal.com. Thanks,

I was able to resolve it. Thank you!

mterek

mterek Purchased

Your urgent help is highly required, when I update a page even on text word and click on the update button the page become non reponsive! I tried to contact you through your support page it’s not working!

Hi there,

Thanks for choosing our theme. We have checked the ticket system. Now you can create a new ticket on it. Please go here to submit a ticket: https://wpopal.ticksy.com/

Thanks,

there is only Home1 Demo available for import can you describe how can I import home4?

Hi there,

For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you. 

Thanks,

Hello, I just found a bug in the menu’s appearance in the template. It is between 600px -768px. The menu is opening but it is not visible ..

Hi,

For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you. 

Thanks,

How can I register license key, I am not getting any option to register like shown in documentation?

Hi there,

Thanks for choosing our theme. The new theme update doesn’t require entering the license key anymore. So it’s not needed, you can move forward to the One Click Demo Import step.

Thanks,

I am trying to import the demo but it is giving me Import Failed error, Also I am seeing demo option for Home 1 only Screenshot: https://www.awesomescreenshot.com/image/25383471?key=d3babb0f3067e3434e00370f21e842bb

For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you. 

Thanks,

Hi, I am working with your theme and i found a bug. I send you a ticket on your support forum 4 days ago and still not have feedback. Can you please take a look? Thanks.

Hi! We are sorry for the lateness in replying you. We are doing our best to get back to you as soon as possible. Thanks,

I wrote a message to the support site for 4 days but still no response!

Sorry for this inconvenience. We are doing our best to get back to you as soon as possible. Thanks,

Hello I’M Perches This Theme I Have a Share Screen Short PLz Check it And Resolve My Issues As Soon As Possible

https://prnt.sc/82Q6pUhSiRrw

Hi there,

Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you. 

Thanks,

AWZ

AWZ Purchased

PLEASE FIX THIS immediately in a theme update: Warning: Declaration of Elementor\OSF_Elementor_Widget_Button::render_text() should be compatible with Elementor\Widget_Button::render_text(?Elementor\Widget_Base $instance = NULL) in /.../.../.../wp-content/plugins/ maisonco-core/inc/vendors/elementor/widgets/button.php on line 615

Hi! Thanks for informing us. Please update the plugin MaisonCo Core to version 3.2.8

Hi,

How to add popup with contact form to the button in header as shown in the demo?

Hi there,

Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you. 

Thanks,

HELLO, CAN WE CUSTOMIZE WITH WPBakery Page Builder?

PLEASE!!! SAY YOU HAVE WPBakery Page Builder CUSTOMIZATION. I’M SICK WITH THIS THEME :)

Hi there,

The theme uses Elementor Page Builder. It’s not compatible with WPBakery page builder, so you can’t make customization with it.

Thanks,

Dear Opal_WP,

thanks for this template, I’ve purchased it.

I wanted to build the Home 1 demo, succeded, but one of the REV SLIDER template is missing from the zip file: the one which is next to BUILDING AMENITIES is not in maisonco-full/revsliders directory. There is a revsider template with the name “slider-amenities-2.zip”, but its content is the same as the other slider in the header.

So, in short: slider-amenities-2 Revoltuion Slider template is not in the purchased package.<

Could you send it somehow?

Thanks,

Peter

Hi there,

Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you. 

Thanks,

Hello, do you have an HTML version of this theme available?

Hi there,

Thanks for contacting us. We don’t have a HTML version of this theme, just WordPress version and React template of the theme.

Thanks,

deepaa2

deepaa2 Purchased

Hi Team We are unable to edit HomePage 2. We are facing issue with Elementor page and will require your support to fix the samey. Please check and let us know https://demo2.wpopal.com/maisonco/home-2/

Hi there,

Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you. 

Thanks,

paketo

paketo Purchased

Where is the setting for mobile menu? My mobile menu seems to be missing.

Hi there,

Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.

Thanks,

deepaa2

deepaa2 Purchased

Hi Team. We have purchased the theme, the 5th Section below the apartment plans is not working after importing and will required help in implementing it or to send us updated slider zip file. (HOME 2)

Please try to login again and submit a ticket.

deepaa2

deepaa2 Purchased

I have did multiple time, it’s not working..

Please contact to our email help@wpopal.com and send us your ticket account, we will check it. Thanks,

I have two questions: How I can edit opening hours on slider? How can I edit text on these buttons? https://skr.sh/sB5vdAShEuo Thanks in advance

Hi there,

Thanks for choosing MaisonCo.

1. Slider: Dashboard > Slider Revolution and edit the slide you are using

2. You can use the Loco Translate plugin to change texts.

Thank,

1. Not found anywhere 2. https://skr.sh/sBBGc9Mq61E?a Not found in loco translate, where can I edit those?

Hi there,

If so, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you.

Thanks,

traba87

traba87 Purchased

Hi,

pre-purchase inquiry. After installing the demo, I need my site to be as a variant of HOME-1 immediately. Will it be so? Is there no need for additional work to set up the website as a variant of HOME-1 even with sample data, as you have in your demo? Thank you for answer

Hi there, thanks for contacting us.

When you finish importing a demo homepage, you can get the same as you see in our theme demo. Then you can customize it the way as you want.

Thanks,

...

Hi there,

Your support period has ended for a long time. You regret renewing it and now you blame us not to support you?

The site details you sent in the email can’t login. We’re willing to help. You update the theme with something else and then blamed the theme with issue.

Please continue on the email for help.

Thanks,

Hello, I am trying to update MaisonCo Core plugin, but its not updating, without any error, its just wont be updated, maybe you have to fix that

Hi there,

Please send details of your issue to our email help@wpopal.com, we’ll check it.

Thanks,

ok i send via email the issue details thank you

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