Hi guys, I update the theme and my site broke. Can’t really figure out why. How can I get a copy of v1.5 to downgrade my site?
Hello, we need more info. Probably your order section down. So if you download again theme you should find new plugin to order. Just install.
I’ve tried that already and it didn’t work. website is www.officeguardians.ca
But what is your problem because i don’t know.
I downgraded to version v1.4 but now I can’t add or edit posts or pages. So i’m trying to go up to v 1.5 hoping that issue would be fixed
Create thread on support forum and write more info, because i don’t understand where is problem. And create account for us email@example.com
I’ve started to create my page using your wonderful Make design, and would like to add a section like the news section you have on the preview version. Basically 3 colums, each column with an image on top, a title and content. I’ve added the 3 columns, added an image inside, title and content but my image does not fill the space and is aligned left. Can you shed some light on how to create the news design?
Please use support forum. http://support.studio-themes.com put some screenshot, code with your problem.
Hi, Ii’ve been trying for the past 40 minutes to figure out how to login into the support.studiothemes.com, but nothing works, it does not take my envato account, which by the way the login looks like the Wordpress login, but my WP login does not work either, I can’t verify my account putting in the license number.. I just want to know why I don’t have the same formatting buttons so I can color my text. How can I login to the support?
Hey again, send your purchase code to firstname.lastname@example.org I will check it.
I’m thinking about buying this theme but I need to know one thing.
In the client section you have an image or a color background and white arrows to move clients logos. What if the background is white? You wont be able to see the arrows?
you have right, but with code you can change color (border top/bottom and arrows). Always you have support section available and we can help you customize simple elements.
Im green in coding…where do you change border top/bottom and arrows? in shortcodes?
No problem, just create thread on support forum and we will help you to do it. In theme options you will have field for custom css code and we send you some lines.
If I choose a video background and i open my website in a smaller window the video will adjust? or will it go left and the text will stay in the middle?
Text will be in the middle still, video is removing when you use mobile devices. May be little cut for smaller screens.
And what with different browsers? will it look the same on chrome firefox and safari? Same place the text and video in header?
Shouldn’t be problems. We are ready for fixing if you see problem.
Page look the same on all modern browsers.
Is your theme compatible with wordpress 4.22? I’m installing it and all i get is a white page after I activate it both in the admin panel and the frontpage, and there is no way back from there unless i delete the theme.
I tested now and works without problems. Please use support forum, maybe prepare for us FTP and wp admin account? email@example.com
I can’t get any audio on the YouTube tutorials. My audio works because I can hear other files. Do the tutorials have sound?
I can’t understand what you want to do?
Is there sound on your tutorials?
No, only text comments. If you have problems with something you can use support forum.
Is it possible to translate a website with your theme? I’ve got two translations plugins (WPML and Ajax Translator Revolution) but no one works with the onepage system.
No, This theme not support WPML.
And is there a translation module that can work with it?
I saw one site with Polylang plugin but our theme can be not ready for translate, you can try.
How do I remove the footer attribution links?
In theme options you can change footer text and remove social links.
Work with wordpress 4.3.1 ?
Shouldn’t be problems.
We have updated the new version of Wordpress on our site.
Now we can no longer see properly the portfolio.
We use the child theme.
What can we do?
Hello, please use support forum and send url to your site. Would be nice if you create too account for us firstname.lastname@example.org . Forum: http://support.studio-themes.com
hello i want to change the color of each icon in the Content Box
our theme use general color for icons in the content boxes. You can use only dynamic css in theme options to edit it.
For more information please use support forum. http://support.studio-themes.com
Before I buy this theme I have a question, I noticed that there are only images in the portfolio, can you also include vimeo or youtube videos in the portfolio?
Hello, 10 item has vimeo, 01 item has youtube.
Great Theme! Does it work with wordpress 4.5.?! I would like to buy it, if it reliably works with.
Hello, shouldn’t be problems. If you have problem just write on our support forum http://support.studio-themes.com
hi, how can I activate sticky menu on mobile, layout broken
I solved it by myself, thank you:)
Hi i have a question regarding the slider, i am trying to insert a button from the format builder than button but this option is available for me? what i need to do to insert button for my slides? with kind regards
Hello, what slider do you use? If revolution slider you can use default “Layer style” to create buttons. You can create own styles but you need to have some knowledge about CSS. More help in http://support.studio-themes.com
Hi, i´ve updated the theme by mistake and now the contact form doesn´t show properly. the site is www.thedigitalsalad.com I need to fix this.
Hello, this is custom contact form (not from our theme) so I don’t know. Probably you edit style.css file (probably I did it for you) and after update you have new style.css without your changes.
Hi, its contact form 7
Yes I know but our theme as default doesn’t support style for contact form 7 because this is different structure
Yes, but I updated the theme because it said there was an updated version, and it wasn´t your theme, so I had to do it all over. I really need this contact form in a normal size, and for some reason your theme is making CF7 really small. I´ve added the 100% !important in the Style.css but it doesnt work. Please help me
Not for our theme reason. You had to edit style.css file to get CF7 look like our, and now after update style.css was updated and you lost your changes.
And how do I fix it? It is not my fault either that it said that there is an updated version of your theme
You edit theme file or files (at your own risk) and you updated theme. So you lost your changes, this is normal behaviour. Have you backup of style.css?
I did have a back up, and pasted it, thats why everything is as before except for the contact form
Maybe template of CF7 is default?
No, it works perfectly, but for some reason the theme makes it really small. Please I will pay you, tell me how much it is to fix it and I will pay you,
Write about it on support forum http://support.studio-themes.com and on our email send access to wp email@example.com I will look for it later.
just sent you an email
Hi, is this theme still being supported. Pre purchase query. Thx
Yes, is supported.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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