22 comments found.
Please i have bought the theme but elementor is not pro and how do i activate my theme liecense?
Nothing changes when u apply a new logo and can’t do nothing…getting worried now
Hello,
Please go to https://jellythemes.ticksy.com/ and create a new ticket with included login info so we can fix this.
Please i have done as u said…thank you
I Feel Regret buying this theme….No help and very difficult to setup. Demm!
Could you send us link to the ticket?
Is it possible to get a refund please?
Please contact ThemeForest about refunds. We can fix everything quite easily if you send us the login info.
Please because i was finding it difficult to use the theme, I have purchased a different theme so i want a refund for this. thank you
We unable to refund from here. Please contact ThemeForest.
Hi, Please i really need to buy this theme but i got $20 on two different credit card, is there a way to add funds to envato account or a way of buying with these cards. thanks you
Hello,
Please contact Envato about this since they are handling all the purchasing process.
Hi, I installed a theme after successfully importing the demo when I refreshed the site it says “Revolution Slider Error: Slider with alias design-slider not found.” but there’s no slider I found in your package which I could import and resolved this thing, now Please help me out ASAP.
Hello,
We are very sorry for the delay.
For this type of questions, please, create a topic at https://jellythemes.ticksy.com/ and one of our staff will be happy to assist.
Thanks!
Hello! Do you intend updating the theme at all? Your last update was last year.
Hello,
This theme doesn’t need to be updated since there are no issues with it.
Please let us know if you are having any problems so we can fix them.
Hello! My package does not include the demo data for design-slider version of homepage. Can you please forward it to me? I only have the demo xml file.
Hello,
Please download it from http://jellydemos.com/wordpress/manson/demo/fullscreen.zip and http://jellydemos.com/wordpress/manson/demo/design-slider.zip
Thanks for the links! After importing the demo content and making the first settings, the site is not visible as it should with the demo content .You can see it at https://funktional.gr. Can you please let me know what’s wrong with the demo content?
Hello,
We are sorry for the inconvenience. Apparently there is an incompatibility issue with Elementor and WordPress Importer 0.7: https://github.com/elementor/elementor/issues/10774
Could you go to https://jellythemes.ticksy.com/ and send us wp-admin login/password and website url as a private message?
I cannot find the fullscreen.zip or design-slider.zip mentioned in the documentation
I found the demo in Ticksy web but it still shows me this error when import
Error importing Media «3d» Error importing Media «device» Error importing Media «luxury» Error importing Media «Office-47» Error importing Media «Userinterface_image» Error importing Media «Userinterface_slider»
Hello,
For this type of questions, please, create a topic at https://jellythemes.ticksy.com/ and one of our staff will be happy to assist.
Thanks!
Hello, I edited the comment, I already found my answer and don’t know how to delete this comment. Sorry. Thanks for your time
Hello,
No worries. We are glad that you’ve managed to fix the issue yourself.
I am installing it right now, but i cannot find the fullscreen.zip or design-slider.zip like mentioned in the documentation
Hello,
For this type of questions, please, create a topic at https://jellythemes.ticksy.com/ and one of our staff will be happy to assist.
Thanks!
can u email me the xml file for the demo theme??
Hello,
For this type of questions, please, create a topic at https://jellythemes.ticksy.com/ and one of our staff will be happy to assist.
Thanks!
Hi i have a doubt this template can support Woocommerce?
Hello,
It does support WooCommerce. However you don’t get the custom styling of the theme.
Do you have the theme with a shop section?
Unfortunately, no.
Ok many thanks for your time
Glad to help!
Hi, Can I use Adobe typekit fonts on this theme?
Hello,
Unfortunately, there is no a built-in solution for this. However please check https://www.elegantthemes.com/blog/tips-tricks/how-to-add-typekit-fonts-to-wordpress
The theme’s installation instructions are incorrect. It refers to file names that don’t even exist in what you download. Very frustrating and should be corrected. I have downloaded the theme and can’t do anything.
I can see someone else had the exact same problem 5 days ago… I don’t understand why the documentation and files can’t be fixed. People are buying the theme and then completely stuck without the information they need. Something should be done.
Hello,
Thank you for contacting us. We will resolve this issue as soon as possible.
i want data XML demo like this: http://jellydemos.com/wordpress/manson/design-slider/ Please send it for me gmail: ytuongstudio@gmail.com. Upgraded version updates have all different demos for easy to use buyers. Thank you!
Hello,
Please download All Files & Documentation from ThemeForest > Downloads. After go to Sample Folder and import manson-demo-data.xml. Now you can set Design Slider as your Home page (http://jellydemos.com/wordpress/manson/package/design-slider/). In the same Sample Folder there is should be design-slider.zip which import the demo slider.
I see Folder and import manson demo “Dummy Data” name is: data.xml. i I do not see file “design-slider.zip” please help me! Please send “manson-demo-data.xml” and “design-slider.zip” for me gmail: ytuongstudio@gmail.com or teamview install themes for me. Thank!
Can screen recorder video and upload Youtube how to install themes for me?
I am sorry but I completely forgot to tell you that I sent you an email “Manson Demo files” yesterday. Could you please check?
can i add animated text on video background?
Hello,
Our theme includes Slider Revolution add-on so you can make something like this https://revolution.themepunch.com/wordpress-youtube-header/
Hi, thanks for the theme. I am installing it right now, but i cannot find the fullscreen.zip or design-slider.zip like mentioned in the documentation
Hello,
For this type of questions, please, create a topic at https://jellythemes.ticksy.com/ and one of our staff will be happy to assist.
Thanks!
Thanks you guys, you’ve helped me a lot!
Congratulations! Nice Work, GLWS 
Thank you!
Congratulations for excellent work and sales!
Thank you!
hello..I see your profile page. really you have greats portfolio GLWS:)
Thank you!
Nice work, Congratulations GLWS
Thank you!
Congratulations!!! Nice Work, Good Luck With Sale
Thank you!
