395 comments found.
having issues in this line – in localserver
<?php if ($theme_options[‘shopsettings_attributes’] == 1){ ?>
Warning : Trying to access array offset on value of type null in C:\xampp\htdocs\theme\wp-content\themes\manufacturer\woocommerce\single-product\tabs\description.php on line 32 issues comes in arrays mostly
Hello,
Thank you for reaching out!
Can you please provide more details about these warnings, where exactly they are appearing?
Which WordPress version have you installed on your site? Also, if you are using PHP version 8 and above, please downgrade it to 7.4 for further investigation.
Kind regards
When I apply generated totken in localserver it throw error as
Please make sure you have purchased this theme with the account you registered current token
Hello,
Thank you for reaching out!
The error message may appear when the token is generated from a different account. Please follow the link below and generate your token once more:
https://build.envato.com/create-token/?purchase:download=t&purchase:verify=t&purchase:list=t
I hope it helps!
Kind regards
Hi, I’d like to put the shop into catalog mode and hide price, basket, add to cart button etc. How would you recommend to do this with your theme? Thanks
Hello,
Thank you for reaching out!
The price, cart buttons can be hidden by applying custom CSS section. Please open ticket in our support system and our agents will assist you.
Kind regards
Hello, I submitted an issue on October 23, 2023, with ticket number #Z56776, but there hasn’t been any response or assistance provided yet. Is there a support system in place to address such concerns?
Hello,
Thank you for reaching out!
Our agent is working on the ticket and replied to the latest questions.
Kind regards
i want to ask if this them have RTL if i want to make two lang( arabicfor example)
Hello,
Thank you for reaching out!
Unfortunately, the theme doesn’t support RTL for now. The RTL support can be added only by including custom styles for RTL.
Let us know if you have additional questions.
Kind regards
Hello, I want to purchase the theme and need to use it in Hardypress. I would like to know if this theme uses ajax requests or other code that is incompatible with HardyPress. Thanks in advance
Hello,
Thank you for reaching out!
The Theme is not tested with HardyPress for compatibility.
The theme utilizes AJAX requests, but we have not yet received any reports of incompatibility from customers.
Kind regards
Hello,
Thank you for reaching out and for your report!
We created a case for the QA department for further investigation. We will release compatibility updates in future releases.
Kind regards
Hi, I have purchased this theme and there is an issue after import the demo template, there is no any content appears in frontend, Please help on this issue asap.
Ticket ID : #Z56001. Please help Urgently Thanks
Hello,
Thank you for reaching out!
The ticket is assigned to our agent and the demo will be reimported soon.
Kind regards
Greetings. We are looking to upgrade our product showcase site http://www.poweredethernet.com to a WP platform.
We like your theme. I am writing to enquire, if we can have a product showcase without a purchasing option ie “add to cart” as shown in your demo https://manufacturer.stylemixthemes.com/industrial/product/high-capacity-tubing-bender/
Or if there is another theme you will recommend.
Thanks in advance.
Hello,
Thank you for your interest in the theme.
By enabling the “Send Enquiry Button Link” from theme options, add to the cart can be replaced with a send form (screenshot).
By clicking the button, customers can leave requests.
Kind regards
Thank you. Can we have the product showcase without WooCommerce? Since we are not doing any online sales, would like to avoid the overhead of the plugin if possible.
Hello,
The WooCommerce is a required plugin by the theme and will be installed during the demo import.
The plugin with theme settings, allows you to create products, without selling them online.
Kind regards
@yeitotech Sounds like you may need to unzip/extract the Zip file first. The zip has the full theme and a Child Theme (optional). In the zip you should find another zip called manufacturer-1.3.9.zip. That’s the one you want to upload.
Hello,
Yes, you are correct the issue comes due to incorrect file upload > https://docs.stylemixthemes.com/f-a-q/how-to-fix-errors-during-the-theme-and-demo-content-installation-process#stylesheet-is-missing
Best regards
Hi i have an issue with the theme , when I try to install the theme, I receive this error message: The package could not be installed. The theme is missing the style.css file. Can you help me , thx
Hello,
One of the reasons you may receive this error is if you have uploaded the incorrect file. You need to extract and locate the installable WordPress file from the full theme package. For details > https://docs.stylemixthemes.com/f-a-q/how-to-fix-errors-during-the-theme-and-demo-content-installation-process#stylesheet-is-missing
Best regards
I had issues after updating. Only the Home page showed up and all other pages were white. I ended up having to install WooCommerce in order for the theme to work even though I don’t use it and it shows as Recommended. Try this out if this happens to you after updating plugins and core.
Hello,
The Woocommerce plugin is one of the required plugins of the theme and this plugin should be installed by default
Regards
hi, does your theme have templates made with Gutenberg?
Hello,
Unfortunately, there is no demo templates that were created with the Gutenberg page builder plugin in the theme by default
Let me know if you will have additional pre-sale questions
Best regards
The main menu disappeared after the Theme update. 1.3.5->1.3.9 All plug-ins are updated.
Could you suggest something to resolve this issue? Thanks for your help.
The Header Foooter Plugin for Elementor update cause the trouble after the following update: 1.6.14 – > 1.6.15 Can you fix your theme? Thanks.
Hello,
Please make sure that you are using php 7.4 version, with the higher php versions there could be some unexpected issues. In addition, it is recommended to re-check by deactivating the child theme (if you have) and by deactivating all extra third-party plugins as well
Best regards
Hi I purchased this theme a while back, and everything was fine for a while. But the elementor editor now, wont load. It basically just Hangs and doesnt display, ive increased the memory limits via the cpanel as well as the through the WPconfig file. Ive done the changing of the way elementor loads in the elementor advance settings … i even went the route of disabling ALL plugins and leaving only elementor on. the elementor still wont load , and safemode wont help cause its missing half the content , if one presses save on that it then saves it without the content and one cant get it back.
What can be the cause of this ? Please help
Hello,
If you deactivated all the plugins as well, that means that the issue comes from the Elementor and server configurations. You can check your server error logs by contacting your hosting provider team. On our live testing sites, we didn’t receive any such kind of issues with the Elementor plugin
Regards
Hi, I’ve a problem with mobile menu overlapping the revolutionary slide in home page. I see other user had this problem, can I fix this? Thanks, Alberto
Hello,
The mobile header appearance depends on the Elementor header/footer template settings by default. Please make sure that your header template is managed under the wp-admin > appearance > elementor header/footer builder section by editing your active header template
Regards
Hi, i confirm the header is managed in the elemento header/footer builder. Check www.ferrauprofiles.com with mobile to see the problem.
HOW MANY WEBSITE CAN I USE THIS THEME FOR?
Hello,
You can use the theme activation only in one live domain according to the license policy of the Envato ThemeForest
Best regards
Dear support,
I installed the theme and the plugins afte i made the export demo. But the Home page is not working properly I think is not importing correctly. I already reseted wordpress, and started over, still the same. Can you please have a look at it? Thank you
Also made a support ticket too 72h and no answer. Ticket number is: (Z52181) Thank you
Hello,
Apologies for the delay, we are currently experiencing a high volume of support requests. Your ticket was already replied to. Please note that our ticket system operates 24/7, allowing you to create new tickets at any time. Our support team will review and respond to all tickets in the order they were received, with each ticket being assigned to an individual support manager. Please understand that there may be delays during peak business days, weekends, and holidays, which can vary depending on several factors. The maximum delay will vary based on the aforementioned factors. Please also keep in mind that our team is located in different time zones, which may cause variable response times.
Regards
Some Questions about the Where can I see examples of the Custom Maps>
1. Where can I see some examples? 2. Does it require a Google Maps API Key? 3. Can I also use an Open Street Maps Plugin for products in the catalog?
Cheers
Hello,
The theme uses the default google maps element. Yes, you will to have a Google Maps API key to use the Google Element. There is no integration for Open Street Maps in the theme in general
Best regards
Hi
i want to remove mini cart in header but when i deactivated woocomerce plugin my site shows blank page..how to do that ?
Hello,
Sorry for the delay in reply,
The cart in the header can be removed by editing the header template directly. For more > https://docs.stylemixthemes.com/manufacturer-theme-documentation/theme-features/header_footer
Best regards
