Author response

Hello,

Sorry to hear that you feel this way.

We do believe that the theme is well documented, and we do understand that it might be confusing sometimes but you can find our themes documentation here as well as many great articles, and video tutorials that might help you on the way developing your website.

We want you to know that best practice would be to get in touch with our support team as they can answer all theme related questions and you are more than welcome to submit a request at our Help Center and our support team will be happy to help and we do hope that you will reconsider the rating after you get in touch with our support team. We'll do our best to help you.

If you are not satisfied using our theme in general you are able to submit a refund request, for more info see this link.

Best,
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