I had some issues with the version that I tried to use for my client. But customer support was super proactive and apparently fixed all bugs!!! They are super nice and helpful! I have yet to download and test out the updated version, but from the sounds of things it seems that all problems are fixed. I'm looking forward to hopefully using this theme on my next project. I have changed the stars to 5 based on their friendly and proactive customer support! Thank you!!
Author response
Thanks a lot for your positive feedback! It is extremely appreciated!
This theme is cute, easy to customize, and customer support is always very helpful, and quick to respond.
Author response
Our grateful thanks!
Very helpful customer support.
And I really like the design of this theme - simple, elegant and easy to customize.
Author response
Thank you so much!
Really responsive to customer support!! An installation Issue was sorted out so quickly. Thank you for a great product!
Author response
Our grateful thanks! Looking forward to working with you again!
Very good template, and the support is perfect, quick and professionnal.
Author response
Dear Customer,
Thanks a lot for your positive feedback! It is extremely appreciated!
This is a cute theme that can integrate with Woocommerce!
Author response
Thanks a lot for your feedback!
I had one more area that needed tweaking beyond what I was able to do in the settings for this to work for my purpose. I submitted a ticket on their site and got a nice clear easy to fix answer that made this work perfect for me. Much appreciated!
Author response
It is a great pleasure to hear that you love the support services provided. We will keep it up for you! Please be free to message us if you have any questions. Have a great day!
I have a lot of questions for customer support as I've made several changes to the theme. They've always been very helpful and have even changed some of the code for me.
I may change theme, but I'll stay with theme forest because I know I'll get help when I need it.
Author response
Thanks a lot for your kind feedback for us! It is much appreciated!
Theme is great and support as well. Melissa will help you if you will have any issues to fix. Creating a temporary access she can examinate the code and fix it direclty in a very short time.
great!
Author response
Dear Customer,
Thank you so much for taking the time to leave a review! Your warn and kind feedback is much appreciated and valued and sounds inspiring for all our support team! We are so happy to hear you liked the theme and the level of support provided and will keep doing our best to meet and exceed your expectations going further. Thank you for choosing our theme! :-)
by mgibo 7 years ago
Wonderful theme; thank you.
Author response
Thanks a lot for your inspiring feedback! It is much appreciated :-)
by slvk 7 years ago
I love my site. It's just beautiful! Also, customer support has always been really great at helping me out when I haven't understood the tech side of things.
Author response
Thank you for taking the time to write your review of our theme, your comments are very much valued. We really appreciate your feedback regarding our customer service as we aim to provide a truly exceptional service. Best regards!
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