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just updated the magento version from 2.3.2 to 2.4.2 and updated the theme also but now we are facing below error “Error filtering template: Invalid template file: ‘Sm_FilterProducts::default-grid-column-id14.phtml’ in module: ‘Sm_FilterProducts’ block’s name: ‘filterproducts_0’ Error filtering template: Invalid template file: ‘Sm_FilterProducts::default-slider-id14.phtml’ in module: ‘Sm_FilterProducts’ block’s name: ‘filterproducts_1’”
Hello,
Thank you so much for contacting us.
For any technical issues, please submit a ticket via this link: https://www.magentech.com/submit-a-ticket/submit-ticket . Our developers will help you there.
Don’t forget to give us the purchase code and your website information via ticket to save your time.
Thanks!
Where is the Documentation? The folder in the zip is missing files + there is nowhere online, on magentech website. Where can I find it? It’s very crucial.
Dear sir,
Thanks so much for getting in touch with us
Please check online documentation here: http://documentation.magentech.com/sm-market-24new/Don’t hesitate to let us know if you need any further assistance
Thanks & Regards,
Dear Sir,
You can refer to this document: http://documentation.magentech.com/sm-market-24new/
Thanks!
I sent ticket for support but have no reply at all. theme Market Js loading pages error.
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Thank you so much for contacting us.
Our developer replied your ticket. Please update and follow….
Thanks!
Hi, we have Magento 2.3.2 and we will upgrade to 2.4. What we need to do to keep current data, setting, texts, etc to the upgraded version? Thank you.
Hello,
Thank you so much for contacting us.
You should back up all your code and database before updating. Normally during the update process, your data will not be lost. We also provide customize service. If you need, we will help you update with a very cheap cost. Please let us know if you agree.
Thanks!
Hi, thanks. We upgraded theme one time and all menu, texts, layout became to default. Can you explain how to keep this data and configurations?
Hello,
Normally when upgrading from magento 2.3 to magento 2.4 data and config will not be lost. We have never had this problem. Please explain to us how you did it? So we can help you.
Thanks!
Hi, what I mean is that im not using the latest theme version so I need to upgrade theme version as well, when I updated theme version data, layout and other setting were lost. Thank you.
Hi, thanks, when doing this, this keeps current blocks, text, layout, colors modifications, etc?
Hello,
All your configure will be preserved when you upgrade from magento 2.3 to 2.4.
Please let us know if you have any questions.
Thanks!
Hi, my developer upgraded to 2.4 and its not working because the structure is changed in 2.4 version and blocks, pages, etc are created in old structure. Please advise.
Hello,
Please submit a ticket via this link: https://www.magentech.com/submit-a-ticket/submit-ticket and give us all info about your site (cpanel, SSH, account admin…) Our team will check and help you there.
Don’t forget to give us purchase code and your website information via ticket to save your time.
Thanks!
FYI – this theme is not ready for PHP 8.1 which is recommended for Magento 2.4.4 – I’ve tested. I have to install or roll back to PHP 7.4
Hello,
Thank you so much for contacting us.
We have checked and found that our theme is compatible with magento 2.4.4 and working fine on php 8.1.
If you have any questions please submit a ticket via this link: https://www.magentech.com/submit-a-ticket/submit-ticket We will check and help you there.
Thanks!
sorry, my support is already expired… i ran it on localhost .. with new php 8.1 composer 2.3.5 elast 7.16.3.. here is the image https://prnt.sc/ZsL2qV-6fExf
We’re sorry, an error has occurred while generating this content -
Hello,
We have tested and our theme is working fine on magento 2.4.4. Please extend support to get support from us. If you install on localhost please contact in live chat online and give us the teamview ID. We will connect and help you check.
Thanks!
any update on 2.4.4?
Hello,
Thank you so much for contacting us.
We will update version 2.4.4 today. Please follow and update
Thanks!
How to install it? Is it easy to install
Hello,
Our theme is easy to use and install. We will provide the documentation to use and installation. Or you can use our installation service.
Please let us know if you have any questions.
Thanks!
Hello.. any update on 2.4.4?
Hello,
We are planning and will update as soon as possible. Please follow and update the latest update.
Thanks!
hello best teams, please i have a question, is it possible to make a file where i put only text i need to translate ? cause my needs is : translate only website frontend not magento backend, and when users chose english the website apear in english and when chosing french it apear with french translation i made for frontend, is that possible ? how ? ths guys.
Dear Sir,
Please submit a ticket on our Support System: https://www.magentech.com/submit-a-ticket/submit-ticket
And provide us with your site information (URL, admin account, FTP account, ...).
Our team will check and help you soon.
Thanks!
I am facing lot of errors while installing the theme with magento 2.4.x. Already opened a ticket but receiving response after more than 24 hr.
Hello,
Thank you so much for contacting us.
Please give us the ticket number to check and help you resolve your issue.
P/S: Our technical support will be still available during the TET holiday but there will have some delays in our response.
Thanks!
Is there any special reason for having “unique” ids for MegaMenu templates?
This make a loooot of MegaMenu redis cache files, which are useless there. If this <nav class=”<?php echo $prefix; ?>wrapper_<?php echo $theme ?>_menu sambar” id=”<?php echo $uq; ?>” data-sam=”<?php echo $instance; ?>”>
is required in megamenu templates, than cache should be disable for megamenu.
Is there any reason to have this? Any special functionalty? PS: I bought this theme from another account (but even there support has expired). I think this might be a bug
Hello,
Thank you so much for contacting us.
We are checking this issue and will update into our theme.
Thanks!
thanks for the link.. this is what I mean on language dropdown / switcher https://prnt.sc/25uwgix
Hello,
That is name of storeview. To translate this dropdown please go to Admin panel >> Store >> All Storeview >> Click Storeview http://prntscr.com/25wmqg2 http://prntscr.com/25wmswj
Thanks!
Thanks.. I already knew this. To be more clear… when you’re on the english store it will appear English/French but when you are on the french store it will appear Anglais/Francais. I have already had these in .csv
Hello,
You can open csv file to translate. If you have any questions please submit ticket via this link: https://www.magentech.com/submit-a-ticket/submit-ticket . Our developers will help you there.
Thanks!
my support is already expired. Does anyone know how to enable the translate inline [I already did enable the translate inline but it didn’t work for language dropdown] or how to translate this string for language switcher dropdown. For example when clicking French once you’re in Japanese page -- under the language drop down it will shows 日本 thank you in advance for your help.
my support is already expired. Does anyone know how to enable the translate inline [I already did enable the translate inline but it didn’t work for language dropdown] or how to translate this string for language switcher dropdown. For example when clicking Japanese once you’re in Japanese page—under the language drop down it will shows 日本 thank you in advance for your help.
Hello,
Thank you so much for contacting us. You can follow this link to Enable the Translate Inline tool: https://docs.magento.com/user-guide/system/translate-inline.htmlPlease let us know if you have any questions.
Thanks!
Dear Team, Ajax search is now time demand. Hope you mark it cordially.
Hello,
Thank you so much for contacting us.
We will discuss this to the development team and plan to update our theme.
Thanks!
FYI – If you decided to create a store view – for example: Japan – and setup a locale in Japanese. The css styles will not applied unless you duplicated the Settings_default.css and renamed it to Settings_japan.css in pub/media/sm/configed_css – I didn’t have to do this on the old framework
Hello,
Thank you so much for contacting us.
In the new framework, the css file will be automatically generated when saving the configs in the admin of the core theme module. This file contains the css about the configuration of the core theme module.
We will discuss this with the development team anyway.
Thanks!
unfortunately – it didn’t work. check out the demo1 -store view in Japan – https://prnt.sc/23d4lbm
source code https://prnt.sc/23d4wwv
Hello,
For any technical issues, please submit a ticket via this link: https://www.magentech.com/submit-a-ticket/submit-ticket . Our developers will help you there.
Don’t forget to give us purchase code and your website information via ticket to save your time.
Thanks!
Hi,
will docs works anytime soon? http://documentation.flytheme.net/sm-filter-products/ (and other module docs)Hello,
Thank you so much for contacting us.
We changed to this link: http://documentation.ariestheme.com/sm-filter-products/ We will update all link module on our documenation soon.
Thanks!
Thank you.
Please update docs -> http://documentation.ariestheme.com/sm-market-24new/#extensions
Hello,
We are updating this documentation.
Thanks!
This theme is not compatible with amasty Improved Sorting for Magento 2
2 exception(s): Exception #0 (Zend_Db_Statement_Exception): SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘e.sku’ in ‘on clause’, query was: SELECT ROUND * 1, 2) AS `min_price_expr` FROM `catalog_product_index_price` AS `e` LEFT JOIN `review_entity_summary` AS `review_summary` ON e.entity_id = review_summary.entity_pk_value AND review_summary.store_id = 1 AND review_summary.entity_type = (SELECT `review_entity`.`entity_id` FROM `review_entity` WHERE (entity_code = ‘product’)) LEFT JOIN `catalog_product_entity_varchar` AS `at_small_image_default` ON (`at_small_image_default`.`entity_id` = `e`.`entity_id`) AND (`at_small_image_default`.`attribute_id` = ‘80’) AND `at_small_image_default`.`store_id` = 0 LEFT JOIN `catalog_product_entity_varchar` AS `at_small_image` ON (`at_small_image`.`entity_id` = `e`.`entity_id`) AND (`at_small_image`.`attribute_id` = ‘80’) AND (`at_small_image`.`store_id` = 1) INNER JOIN `cataloginventory_stock_status` AS `stock_status_index` ON e.entity_id = stock_status_index.product_id LEFT JOIN (SELECT `inventory_reservation`.`sku`, SUM AS `quantity` FROM `inventory_reservation` WHERE (stock_id = 1) GROUP BY `sku`) AS `reservation` ON reservation.sku = e.sku LEFT JOIN `mageworx_optionbase_product_attributes` AS `product_attributes` ON `e`.`entity_id` = `product_attributes`.`product_id` WHERE (e.entity_id IN (18284, 18232, 17655, 17490, 17250, 16893, 16744, 16434, 16405, 16404, 15865, 15740, 15041, 14473, 14274, 14198, 14182, 13551, 13419, 13334, 11464, 9082, 9081, 18480, 18451, 18445, 18411, 18288, 18162, 18154, 17744, 17743, 17714, 17607, 17239, 16755, 16587, 16473, 16348, 16347, 16313, 15909, 15382, 14963, 14168, 13917, 13752, 13482)) AND ( e.customer_group_id = 0 ) AND ( e.website_id = ‘1’) AND (e.min_price IS NOT NULL) ORDER BY `e`.`min_price` ASC LIMIT 10000000000 Exception #1 (PDOException): SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘e.sku’ in ‘on clause’
Exception #0 (Zend_Db_Statement_Exception): SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘e.sku’ in ‘on clause’, query was: SELECT ROUND * 1, 2) AS `min_price_expr` FROM `catalog_product_index_price` AS `e` LEFT JOIN `review_entity_summary` AS `review_summary` ON e.entity_id = review_summary.entity_pk_value AND review_summary.store_id = 1 AND review_summary.entity_type = (SELECT `review_entity`.`entity_id` FROM `review_entity` WHERE (entity_code = ‘product’)) LEFT JOIN `catalog_product_entity_varchar` AS `at_small_image_default` ON (`at_small_image_default`.`entity_id` = `e`.`entity_id`) AND (`at_small_image_default`.`attribute_id` = ‘80’) AND `at_small_image_default`.`store_id` = 0 LEFT JOIN `catalog_product_entity_varchar` AS `at_small_image` ON (`at_small_image`.`entity_id` = `e`.`entity_id`) AND (`at_small_image`.`attribute_id` = ‘80’) AND (`at_small_image`.`store_id` = 1) INNER JOIN `cataloginventory_stock_status` AS `stock_status_index` ON e.entity_id = stock_status_index.product_id LEFT JOIN (SELECT `inventory_reservation`.`sku`, SUM AS `quantity` FROM `inventory_reservation` WHERE (stock_id = 1) GROUP BY `sku`) AS `reservation` ON reservation.sku = e.sku LEFT JOIN `mageworx_optionbase_product_attributes` AS `product_attributes` ON `e`.`entity_id` = `product_attributes`.`product_id` WHERE (e.entity_id IN (18284, 18232, 17655, 17490, 17250, 16893, 16744, 16434, 16405, 16404, 15865, 15740, 15041, 14473, 14274, 14198, 14182, 13551, 13419, 13334, 11464, 9082, 9081, 18480, 18451, 18445, 18411, 18288, 18162, 18154, 17744, 17743, 17714, 17607, 17239, 16755, 16587, 16473, 16348, 16347, 16313, 15909, 15382, 14963, 14168, 13917, 13752, 13482)) AND ( e.customer_group_id = 0 ) AND ( e.website_id = ‘1’) AND (e.min_price IS NOT NULL) ORDER BY `e`.`min_price` ASC LIMIT 10000000000#1 Magento\Framework\DB\Statement\Pdo\Mysql->_execute() called at [vendor/magento/zendframework1/library/Zend/Db/Statement.php:303] #2 Zend_Db_Statement->execute() called at [vendor/magento/zendframework1/library/Zend/Db/Adapter/Abstract.php:480] #3 Zend_Db_Adapter_Abstract->query() called at [vendor/magento/zendframework1/library/Zend/Db/Adapter/Pdo/Abstract.php:238] #4 Zend_Db_Adapter_Pdo_Abstract->query() called at [vendor/magento/framework/DB/Adapter/Pdo/Mysql.php:560] #5 Magento\Framework\DB\Adapter\Pdo\Mysql->_query() called at [vendor/magento/framework/DB/Adapter/Pdo/Mysql.php:627] #6 Magento\Framework\DB\Adapter\Pdo\Mysql->query() called at [vendor/magento/zendframework1/library/Zend/Db/Adapter/Abstract.php:794] #7 Zend_Db_Adapter_Abstract->fetchCol() called at [vendor/magento/module-catalog/Model/ResourceModel/Layer/Filter/Price.php:318] #8 Magento\Catalog\Model\ResourceModel\Layer\Filter\Price->loadPrices() called at [app/code/Sm/ShopBy/Block/FilterRenderer.php:42] #9 Sm\ShopBy\Block\FilterRenderer->getPriceRange() #10 call_user_func_array() called at [vendor/magento/framework/View/TemplateEngine/Php.php:94] #11 Magento\Framework\View\TemplateEngine\Php->__call() called at [app/code/Sm/ShopBy/view/frontend/templates/layer/filter.phtml:13] #12 include() called at [vendor/magento/framework/View/TemplateEngine/Php.php:71]
Hello,
Thank you so much for contacting us.
For any technical issues, please submit a ticket via this link: https://www.magentech.com/submit-a-ticket/submit-ticket . Our developers will help you there.
Don’t forget to give us purchase code and your website information via ticket to save your time.
Thanks!
hello guys, i have a probleme, i can’t modify copyright in website and i want to delete copyright on the mobile version (old version with specific mobile theme) how can i plz ?
found the solution ths
Hello,
Thank you so much for contacting us.
To remove copyright on the mobile please go to Admin panel >> Content >> Blocks >> Search with indentifier “footer-mobile” >> Edit http://prntscr.com/20u1imf >> And remove this code http://prntscr.com/20u1k7k
Please let us know if you have any questions.
Thanks!
Hello, I reply to your email, I just realized I need it to reply here.
Here is our purchase code for the psd files.
Item Purchase Code: cd151522-8686-4ad1-9758-dc8019d16243
Please send as soon as you can
Thank you!
I wish this theme will have child theme for next release
Hello,
Thank you so much for contacting us.
If you need child theme we will do customize for you. If you agree please let us know.
Thanks!
