by msss 24 days ago
275 Reviews
The development team is very helpfull. All errors came up after installing several plugins to our store were fixed promtly from the support team. Highly recommend.
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Thank you so much for your rating. This rate motivates us to do better in the future.
Great support.
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Thank you so much for your rating. This rate motivates us to do better in the future.
Very worst customer support. No email support, even. We have issues with layered price filters and sorting products. We opened support tickets on Magentech after getting server details and no response from the support team for the past 3 days.
Author response
Hello,
Thank you so much for contacting us and we are so sorry for any inconvenience you got!
We just got back to work after the holiday. Therefore, there is some delay in responding to tickets. We are trying to check your issue and will respond as soon as possible.
We are so disappointed when receiving this low rate. We hope that you will change your mind.
Thanks!
Very good theme, very professional and timely technical support, I am a fan of magentech since years ago. I used this latest theme which supports magento 2.4.6, I had a problem with blog and I asked magentech for help. they helped me to solve the problem quickly. Thank you so much!
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Thank you so much for your rating. This rate motivates us to do better in the future.
A really good theme with an infinite number of possibilities: Color, UX design ....
When you have a question and even with the time difference, the support answers quickly.
I recommend it.
Author response
Thank you so much for your rating. This rate motivates us to do better in the future.
The support is efficient and meets expectations, fully recommended
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Thank you so much for your rating. This rate motivates us to do better in the future.
supporto scadente, installazione aggiornamenti con molti bugs
Author response
Hello,
Thank you so much for your ratting.
If you have any questions about our theme please submit a ticket via this link: https://www.magentech.com/submit-a-ticket/submit-ticket
Our team will check and help you.
Thanks!
Best theme for magento easy to use and theme support is great and very helpfull.
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Thank you so much for your rating. This rate motivates us to do better in the future.
Whenever I contacted Nagan for ticket support, they always give timely and professional support. They almost solve all my queries in a single interaction.
Thank you for your best support.
Author response
Thank you so much for your rating. This rate motivates us to do better in the future.
Theme has many extra features and serve our needs without any further magento configurations.
Author response
Thank you so much for your rating. This rate motivates us to do better in the future.
Good theme with lot of design variats all in one.
Had one issue & support team helped resolved it.
Only thing I think needs a more attention is the documentation on how to update all basic information for branding.
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Thank you so much for your rating. This rate motivates us to do better in the future.
Theme is very excellent and very good customer support.
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Thank you so much for your rating. This rate motivates us to do better in the future.
Whenever I contacted Jena or Nagan for ticket support, they always give timely and professional support. If this sm-market could optimize the grade of https://pagespeed.web.dev/, that will be excellent. :)
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Great support. Thank you.
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Thank you very much for your rating and comment!
a pleasant theme
and the support team is great
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Thank you very much for your rating and comment!