159 comments found.
hi
will we get the demo data (categories, items, images, banners) ?
do u have documentation / manual / training kit? if yes then can we see it before purchase ?
Dear zahoor,
will we get the demo data (categories, items, images, banners) ? => Yes, we will provice the quickstart package, it is our demo so that you can install to your site.
do u have documentation / manual / training kit? => Please check here: + https://www.youtube.com/watch?v=AKZpCnxH25E&list=PLnX3xpo0UGkglk8BHjS6WvQn6noPHD9Ns + http://userguide.smartaddons.com/opencart/so-document/index.html
Thanks!
hello is it possible to install opencart v3.0.3.2
Dear sir,
This theme has not updated to OpenCart 3: https://prnt.sc/nztq7a
Please check its new version for OC3: https://themeforest.net/item/bigsale-the-multipurpose-responsive-supermarket-opencart-3-theme/23091519If there is any question, let us know.
Thanks!
According to v3.0.3.2 do you have no chance to make up this theme
Dear sir,
We currently have no plan to upgrade this theme to OC 3.0.3.2 We will inform to you when we plan it.
If there is any question, let me know!
Thanks!
hi this theme is very nice if you set it according to opencart v3 would be very pleased if you made according to v3 I think to get a few more licenses other themes you send is not nice this theme is very nice
Thank you so much, guy!
Very good theme and very fast feedback. Thank you
Dear sir,
Thank you so much for your comment, it’s our responsibility. Hope you enjoy it.
Thank you!
The problem is in the so_searchpro module when we turn it on and off
no more appears on the home screen
Dear jetli715,
Please go to the file: /catalog/controller/extension/module/so_searchpro.php and remove this code: if($header_display){ and } following screenshot: http://prntscr.com/jx1m3bThanks
this code is deleted when I say save those codes when I look at the database after I’ve installed the localhost I found the following error
http://prntscr.com/l3i80sI’ll get it back instead of deleting it
Dear jetli715,
Because in module configuration on live site, there are no the header tab. It will not effect, if you remove the code I sent: if($header_display){ and }
Because the module will not check the header option.
Thanks
code removed again did not exit so search module
does not want to delete the module that you misunderstand me self-deleted module can not activate
Dear jetli715,
I understand your mean that you want display search module in homepage again. Please don’t remove whole block if($header_display){ ... } You only need delete this code condition: if($header_display){
and
this }
If possible, you should submit ticket, I will fix it for you.
https://smartaddons.com/member-area/submit-a-ticket/submit-ticketThanks
OPENCART-0Y1M4SQ5S0
Dear mehmet kösesoy,
I fixed your issue, please check your site again. http://prntscr.com/l3w452Thanks
can you check this ticket OT682552
Dear sir,
We are so sorry if there is any inconvenience from our side, we have just ended the weekend & Labor day holidays, thus today we are back to work. Please check your ticket to get the answer.
Thank you!
I left a ticket a week ago. Can I get some assistance?
Dear sir,
Could you tell us your ticket number to check right? Because we did not find any ticket from your username: deveint on our Help Centre http://support.opencartworks.com
Thank you so much & hope to hear you soon!
We have a problem ->
Warning: require_once(/home/doushkol/dou-shkola.ru/test2/system/soconfig/startup.php): failed to open stream: No such file or directory in /home/doushkol/dou-shkola.ru/test2/system/storage/modification/system/engine/front.php on line 29
Fatal error: require_once(): Failed opening required ’/home/doushkol/dou-shkola.ru/test2/system/soconfig/startup.php’ (include_path=’.:/usr/local/pear/php56’) in /home/doushkol/dou-shkola.ru/test2/system/storage/modification/system/engine/front.php on line 29
Dear sir,
Any technical issue, you only need to go to our Help center and create a ticket,our technical support will check: http://support.opencartworks.comThank you!
hi i have such a problem i have seo enabled quick view error opening page
Dear Sir,
Currently, we are in the Lunar new year holidays ( Feb 12 – Feb 22, 2018), therefore our support will temporarily be suspended during that time. We will be back and support to you right after the vacation ends. All urgent cases will be arranged to support as soon as possible. If you have any question or issue, Please be patient to submit ticket via our Help center: http://support.opencartworks.com
Thank you & wish you a new year with full of joy.
Ccavenue does not support,it shows permission denied while enabling the payment module. And I make a ticket,but no answer.
Dear Sir,
Currently, we are in the Lunar new year holidays ( Feb 12 – Feb 22, 2018), therefore our support will temporarily be suspended during that time. We will be back and support to you right after the vacation ends. All urgent cases will be arranged to support as soon as possible. If you have any question or issue, Please be patient to submit ticket via our Help center: http://support.opencartworks.com
Thank you & wish you a new year with full of joy.
hello there is a work for OpenCart v3.x.x and when it works out good works
Dear sir,
Could you tell us more detail about your question, we will reply to you asap.
Thank you!
Do you intend to make the latest version So I would like to use the latest version of OpenCart v3
Dear sir,
This theme currently works well with OC 3.0.2 Please check it.
Thank you!
Will this theme be OpenCart 3v?
Yes, sir 
when is the date due. when will it come out
We will update soon because it is in our plan. But we can’t tell you the exact time to release the update version. You will have right to download lifetime, when it comes out, you still can get it, we still support if you need help.
Thank you a bunch!
please i make ticket but no answer
Dear sir,
You have just submitted the ticket. we will try to answer you soon. It will no more than 24 hours.
Thank you!
please i need support
Ok sir,
We are checking it for you. Please be patient to get the answer soon.
Thank you a bunch!
no answer
Check the ticket
See this slow ticket i have two issus check
Dear sir,
Your ticket was replied. Please check it. For any other issue, please update to your ticket, we will review it asap.
Thank you!
No the ticket not update correctly i have two issus
1 issus for footer not show correctly in home and it s working correct in other pages
2. The layout8 not support “tab list” Although it display on layout8 but has it problem in listing just sort projects it display all products as one colum
Dear sir,
Our technical supporter is guiding you in the ticket. Please keep following it to get the answer soon.
Thank you!
I reply on ticket please update me
It should be has rows and columns its show one coulmn thst not correctly!!?
I waiting the update on ticket this urgently please
The update is not correctly see the ticket before switch the tab list Please
Dear sir,
Could you please send your FTP account of your site? I will check your issues asap.
Thank you a bunch!
.so-listing-tabs .ltabs00-4 .ltabs-item only show one cloums issuse .so-listing-tabs .ltabs00-4 .ltabs-item only show one cloums issuse .so-listing-tabs .ltabs00-4 .ltabs-item only show one cloums issuse it display one colum only i need to custom colums and rows it bug
Dear sir,
We checked for you. Please follow your ticket soon.
Thanks!
Moreover,
You are using the layout #8 that doesn’t have the module so listing tab, you added the module from other layout into this layout , therefore it is the reason causing the error.
Please check your ticket to get our guide.
Thank you, and please don’t spam on the comment.
So which layout has it??
Check the ticket as correctly is working on layout 8 it need css missing it working
Note iam not spam but you didnt answer as fast and i have too much bugs so fix it please
Dear sir,
It is the homepage #2. Our technical supporter is guiding you in the ticket. Please keep following it to get the answer soon.
Thank you!
I have big issus in this them look. In so listing tab. Once i select display type. “tab” It display one cloum in fornt that is weak the view check this one issus i sent 3 ticket right now no. Answer
.so-listing-tabs .ltabs00-4 .ltabs-item only show one cloums issuse .so-listing-tabs .ltabs00-4 .ltabs-item only show one cloums issuse .so-listing-tabs .ltabs00-4 .ltabs-item only show one cloums issuse it display one colum only i need to custom colums and rows it bug
Dear sir,
Sorry for reply late, however, we replied to your ticket. For any technical issue, we will solve in the ticket, not in the comment, hope you understand that. If there is any issue, please update to your ticket, our technical support will check within 24 hours on every business days.
Thank you so much!
Moreover,
You are using the layout #8 that doesn’t have the module so listing tab, you added the module from other layout into this layout , therefore it is the reason causing the error.
Please check your ticket to get our guide.
Thank you, and please don’t spam on the comment.
Is there an option in the theme when a product is out of stock, instead of add to cart button, to show up a button Get quote and send you an email with the inquiry?
Dear sir,
This option need to be customized. And you will have to pay fee for that. If you want a quotation. Please let us know.
Thank you!
OE377975 waiting for 8 days but still no solution. Please check the ticket.
Dear sir,
We replied to you to ask information to check, but no reply from you. Please let us know soon!
Thank you, guy!
I have missing header top of layout6
i cant even change the header, when i change the header and click save it does not change the header it remains same in short the so themes config is not allowing me to change anything cuz after clicking save everything remains the same
Dear sir,
The ticket will be replied within 24 hours, today we still keep reply to you, and now we checking it. Please keep following it to get the answer soon.
Thank you!
Thank you i have submit new bug.
I have missing header top of layout6 Check the ticket number
Check the ticket please
We are checking it.
Thank you!
t #OT495399 has been waiting
Dear sir,
You have submitted ticket today, we saw it, it will be responded within 24 hours. Please wait to get the answer soon!
Thank you so much!
Other issus check the ticket
Other issus check the ticket
Any help the layout not properly it display different them help
The layout not effect in them config please answer i have been waiting you
Dear sir,
The ticket will be replied within 24 hours, today we still keep reply to you, and now we checking it. Please keep following it to get the answer soon.
Thank you!
Please check ticket i have another isses with checkout page
