26 Reviews
There are lots of bugs in each version
The theme is not tested in firefox and other browsers.
I have just simply installed a fresh opencart each time and installed this theme.
Getting new bugs in each version of the theme.
Waste of money and Time
The theme is suitable only for small online stores. With a small number of categories and products. Very low download speed due to the fact that developers send a lot of queries to the database on each page of the site (800, 1000).
Bad support.
Spent 4 days to fix errors and site loading speed.
Сайт жутко тормозит - потратил кучу денег на исправление их долгой загрузки, самая ужасная тема, не вздумайте покупать, поддержку прошу разобраться с данным продавцом, так как было потрачено много сил и денег, на исправление данной шаблона.
Author response
Hello Danielquintao,
Thank you so much for choosing our theme and so sorry for the inconvenience caused from us.
I've searched in the email, Support System and in the comment for Market theme with your username, however I have not seen any message from you.
Please contact us via dungnt@ytcvn.com or our Support System (https://www.magentech.com/submit-a-ticket/submit-ticket) and tell us the issue then our team will support you.
Thanks,
Very good customer support.Thank you
Author response
Dear sir,
Thank you so much for your rating. We hope you enjoy the theme. If there is any issue or trouble, please contact us via Help Center:
https://www.smartaddons.com/support/tickets/
Thank you a bunch!
Excellent and very professional support, our issue was resolved promptly :)
Author response
Dear sir,
Thank you so much for this rating. It motivates us in supporting all customers, guy.
Hope you enjoy the theme. If there is any issue, please contact us to get assistance soon via Help Centre:
https://www.smartaddons.com/support/tickets/
Thank you!
Too many bugs and slow support
Installed on a fresh new Opencart v.2.3.0.2 without 3rd party extension.
Firstly I would like to thanks the support team for the prompt responses and help on fixing any bugs or issue that I faced. *Thumbs Up*
The theme looks promising but not without error-free, too many modules came with it but I'm afraid to use it anyway.
The cache bug is the last issue which I do not wish to carry on fixing and I proceed to uninstall theme
As I can foresee few more bugs will still surface after one another which I believe many previous customers might have experienced it.
Hope you understand that it's not the matter of how much bugs that can be fix or willing to fix, it's how much it could be prevented with good coding, planning and testing before releasing of the theme
Unfortunately, things have to end this way.
Be careful, this theme compatible only with old Open Cart version (2.3.0.2) which was released more than one year ago. I got an error during attempt to install this theme on new version of OpenCart although new version was released more than 4 month ago.
Unfortunately this is not acceptable for me. And i have to find another template.
Author response
Dear sir,
We are planning to update it to OC 3 soon, and the old version is the version we wrote in the compatibility. if you got any issue, you should create ticket to get our help. Our technical support always willings to assist you:
http://support.opencartworks.com
Thank you!
no SEO urls compatible, and bugs when mixing layout and components.
The theme is full of bugs, with bad quality of code!
Author response
Dear WebartstudioGr,
I answered your ticket from 05/09/2017 but without your response. Please reply it, we will check your issue asap.
Thanks
pooooooorrrrrrr support from you guys
Author response
Dear neupinch,
I checked your site: http://www.neupinch.com/
It is using So Market and it works fine now:
http://prntscr.com/eq5e0n
here is screenshot:
http://www.mediafire.com/file/h6w532hwcjhjcw4/NeuPinch.png
And you haven't contacted with us to solve this issue yet, why did you rate 1 star for our custom support? It's not fair
Thanks
Fast Respond.....Recommended
Author response
Thanks! hope it useful for you!
I Love this theme and for sure Love the work of Support team of Magentech
Bought this because of the great design, had some issues with the script, but at the end it got fixed by the great support.
Thanks and good night
Author response
Thank you :)
Support high-quality theme Inc.
Thank you so much magentech
We'd like to ask you a few questions to help improve ThemeForest.
