Hello,

Thank you so much for contacting us.

Please let us know if you have any questions.

Thanks!

Hello,

Thank you so much for contacting us.

Our theme using smartblog of Prestashop. If you have any questions please submit a ticket via this link: https://www.magentech.com/submit-a-ticket/submit-ticket Our team will check and help you there.

Thanks!

Hello,

Thank you so much for contacting us.

Do you mean other layouts of market theme?

Please go to Admin panel >> Magentech >> Clever Element >> Theme Builder >> Theme Setting and choose Header, Footer and Homepage…

Please let us know if you have any questions

Thanks!

Hello,

Thank you so much for contacting us.

Our theme included Elementor Builder but only support PS 1.7.X (not support PS 1.6.1).

Please let us know if you have any questions

Thanks!

Hello,

In Department tab please choose “Themeforest” and platform is “Prestashop” then give us all your request.

Thanks!

cant submit ticket

Hello,

If can not submit ticket please give us your issue via this email: hieutt@ytcvn.com and full info about your site (cpanel, ssh, account admin). Our team will check and help you soon. Note that: Don’t forget give us the purchase code to check.

Thanks!

Hello,

Thank you so much for contacting us.

Please give us full your request via this link: https://www.magentech.com/custom-work-service We will check and send you a quote as soon as possible.

Thanks!

Hello,

Thank you so much for contacting us.

But currently prestashop version Clever Elements only supports Prestashop 1.7. You should upgrade to prestashop 1.7 to use.

Please let us know if you have any questions.

Thanks!

Whaoo.. SO i am glad I asked before buying anything, the Title of the product is :”Elementor Multipurpose PrestaShop 1.6 and 1.7 Theme ” and it’s not coming with elementor for presta 1.6 ?? that is not correct.

I am not gonna upgrade version .. I keep 1.6 as long as 1.7 will not be as good as the previous version and ThirtyBees.

Thank you and please change the title of this item, so no more people will be missleaded.

Hello,

Thanks for your advice. We will discuss and update this issue

Thanks!

Hello,

Thanks yous so much for contacting us.

We have two versions: prestashop version 1.7 which includes 23 layouts and elementor version which includes 5 layouts. Please choose to use.

Thanks!

We have two versions: prestashop version 1.7 which includes 23 layouts and elementor version which includes 5 layouts. Please choose to use.

I can see only one layout verstion and I cannot see any 23 layouts over there, this theme is not usefull. I thought we can use some portion of diffrent layout which is not possible, even the style and slider you are showing that is not there isnt in the default layout too.

Lost my money

Hello,

Please give me your email address. We will send you version prestashop 1.7 (23 homepages) If you have any questions about our theme please submit a ticket via this link https://www.magentech.com/submit-a-ticket/submit-ticket . Our developers will help you there.

Thanks!

I want mobile menu at bottom, which version should I buy ?

Hello,

Thank you so much for contacting us.

1. If the function works well on prestashop default then it will work fine on our theme too 2. You can use version not include elementor (this version included in our package)

Please let us know if you have any questions.

Thanks!

Hello,

Thank you so much for contacting us.

Version elementor not support mobile layout. We have 2 version to you choose: - Version 1.7.x not elementor (support mobile layout) - Version 1.7.x with elementor (no support mobile layout)

Please let us know if you have any questions.

Thanks!

Hello,

Thank you so much for contacting us.

For any technical issues, please submit ticket via this link: https://www.magentech.com/submit-a-ticket/submit-ticket . Our developers will help you there.

Thanks!

I just need a demo link of your product page which has combinations

Hello,

We don’t understand your question so please submit ticket via this link https://www.magentech.com/submit-a-ticket/submit-ticket . Our developers will help you there.

Thanks!

Hello,

We checked but couldn’t find this mail. Please check again.

Thanks!

Hello,

Our developer replied your check. Please check

Thanks!

Hello,

Thank you so much for contacting us.

This theme support multivendor and multilanguage.

If you have any questions please let us know.

Thank!

Hello,

Thank you so much for contacting us.

If the module you say works well on prestashop default then it will work on our theme too.

Please let us know if you have any questions.

Thanks!

and why is there no One step checkout in the theme? you wrote that it is

Hello,

Thank you so much for contacting us.

- Please submit ticket via this link: https://www.magentech.com/submit-a-ticket/submit-ticket . and give us all info your site (SSH, FTP…) our developers will help you there.

- Currently we removed One step checkout module and use checkout of prestashop default.

Please let us know if you have any questions.

Thanks!

Hello,

Thank you so much for contacting us.

In this theme we are using horizontal megamenu. Please go to this module to create. Or if you need please contact us, we will do customize for you.

Thanks!

Hello,

Thank you so much for contacting us.

For any technical issues, please submit ticket via this link: https://www.magentech.com/submit-a-ticket/submit-ticket . Our developers will help you there.

Please note that our responding time is within 24 hours excepting for weekend, don’t forget to give us purchase code and your website information via ticket to save your time.

Thank!

Hi thank you for your reply. i already opened a ticket .. waiting for your reply. thank you.

Hello,

We will check and reply within 24 hour.

Thanks!

Hello,

Thank you so much for contacting us.

For any technical issues, please submit ticket via this link: https://www.magentech.com/submit-a-ticket/submit-ticket . Our developers will help you there.

Please note that our responding time is within 24 hours excepting for weekend, don’t forget to give us purchase code and your website information via ticket to save your time.

Thanks!

Hello,

Thank you so much for contacting us.

For any technical issues, please submit ticket via this link: https://www.magentech.com/submit-a-ticket/submit-ticket . Our developers will help you there.

Please note that our responding time is within 24 hours excepting for weekend, don’t forget to give us purchase code and your website information via ticket to save your time.

Thanks!

Hello,

Thank you so much for contacting us.

1. This theme do not support this problem. You must purchase a new module to install.

2. Prestashop support multi language. You can use any language you want with a few config steps in admin.

Please let us know if you have nay questions.

Thanks!