Excelent theme!
Author response
Thank you very much for your rating and comment! We're so glad to support you!
Very poor code quality, limited customization options and badly documented.
Author response
Dear sir,
Thanks for your purchasing and so sorry if there is any inconvenience caused from us. Could you please send your ticket number? we will check your issues asap.
Thanks & Regards,
Today I give a bad rating following the detection of problem on google related to the quality of the code.
To put it simply, google increasingly takes into account the structured data, on the theme there is no structured data, even when a product has a notice.
The structured data is very very important for a good SEO, so you have to pay attention to that.
Really bad
Author response
Dear sir,
Thanks for your purchasing and so sorry if there is any inconvenience caused from us. Could you please send your ticket number? we will check your issues asap.
Thanks & Regards,
The template is very complete, more than any other. It has been updated to the new version a few days after PS1.7.5 release. There was a bug on the template, it was fixed in 24 hours. I believe we are on excellence.
Author response
Thank you so much for your rating. This rate motivates us to do better in the future.
The best! Thank you so much!
Author response
Thank you so much for your rating. This rate motivates us to do better in the future.
by ddzaw 4 years ago
Good thame and great support.
This theme is exactly what we needed to start a new e-shop. We really appreciate developers quick technical support. Great value for the price!
I recommend this theme a lot, its support is fantastic. And the work behind this is very good. Very thankful.
Author response
Thank you so much for your rating. This rate motivates us to do better in the future.
Really nice support
excellent
Author response
Thank you so much for this rating. It motivates us to do better in the future :)
by pgogi 5 years ago
Awesome support team! I really like it!
Author response
Thank you so much for this rating. It motivates us to do better in the future :)
very good
Great! I recommend it.
Author response
Thank you so much for this rating. It motivates us to do better in the future :)
in the first place there were many problems, but they are helping a lot now to solve it
Author response
Thank you so much for this rating. It motivates us to do better in the future :)
Unfortunately the template has an issue (cannot add product to cart from product listing), which is diffictult to reproduce. The support team cannot propose any other solution than clearing my browser cache, which obviously is not an acceptable solution, because I will not be clearing cache on my clients PCs.
Author response
Hi sir,
I am Katy who is responsible for customer service. Please contact me via this private mail: phuongptt@ytcvn.com . I will help you solve problem in the shortest time.
p/s: our responding time is within 24 hours. If you have not received any responses, it seems that we may miss your ticket.
Thanks!
I am very satisfied with the theme and with the support
always a friendly respons and of cause the help they provied
Author response
Thank you so much for this rating. It motivates us to do better in the future :)
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