936 comments found.
hi, can buyer and vendor leave messages to each other in this theme? can i integrate this payment with this theme : https://montonio.com/integrations/
Hi
For this, you have to buy dokan pro plugin.
Yes its work with woocommerce
I am not able to load the demo content. I keep getting an error.
ERROR – “An error occurred while fetching file from: http://xpeedstudio.net/xml/marketo/marketo.xml! Reason: 404 – Not Found.
Kindly assist how I can download the sampledata XML file.
I requested support 4 days ago and I have no response. https://prnt.sc/iAPykfXPUVth
Sorry for the delay. Our team checking your issue and reply soon.
Regards
Hi – up to this point and to your best knowledge; which security plugin works best for this theme. I am wanting to install one; there are more security challenges these days. Could you please recommend a practical solution/plugin that works best for the theme – thank you!
Hi
We don’t have any restrictions with the Security plugin. Use which one you prefer.
Regards
Hi, ok, thank you.
Hi there,
I can’t be able to login to support, I used my envato (ThemeForest) credentials to log tickets but the option is no longer available? Do I have to create a new account with xpeedstudio? What about the the ticket I logged and awaiting feedback?
Thanks
Hi
Please reset your password With your email.
You can log in with your email.
Regards
Hi,
The password has been reset but I get an 401 error. Please see attached screenshot for reference.
https://snipboard.io/M8kWgx.jpgThanks
This screenshot shows an invalid username and password.
Hello
Send us a message from our profile contact form.
Thanks
In the mobile version, at the bottom there is a menu with icons, but the icons are not visible. See image: https://prnt.sc/KOhK3QlfjAaO
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hi, Can you please show us the multi vendor demo?
Shop page widgets (filters) are not appearing in Theme 1, how to make it visible?
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Can I search for a specific store on the maps here?
Hi
You have to use plugin for this.
Regards
Hi
(1) can I search by only: ( Product ) & ( Supplier ) ?
(2) can I set minimum paces to purchase, for example this camera you can
purchase it but minimum 200 paces ?
(3) does there any plugin or option to allow user contact each seller & chat with him?
1. Yes you can. 2. Yes you can but need extra plugin for that. 3. Yes you can but need extra plugin for that.
Regards
1. you said I can search by provider, so your them has option for that? 2. which plugin do you recommend for B2B purchasing. 3. for chatting with each single seller and buyer, which plugin do that?
Hi, my client is interested in buying this theme. We would like to know if this theme can be used as Marketplace to sell their product and website owner can take commission ?
Hi
Yes, you can make a marketplace site with our theme.. you can use the dokan plugin with our theme to make marketplace website.
Regards
Do we need to do any setup for to take commission ? Or is it built into the theme ? What is dokan for ?
Dokan for a multi-vendor solution. Just install this plugin.
Hey guys, what’s happening I sent you an urgent message that my site is down due to bug in the Marketo Theme – I included a video which clearly shows the issue and you are not responding the Support Ticket #62029
Hi
Our team already replied to your support ticket.
Regards
How do i enable become a vendor for dokan?
I saw your ticket and you have solved the issue. You can contact us on the support if you need more help.
Regards
Lazy loading loads different product image in product page
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hello with your template can I put a donation button in the profile of each seller? And in each product? Similar to Pixabay I wait your answer Thank you
Yes! You can use this theme but you have to use third party donation plugin for that, By default WooCommerce do not support donations.
Thanks!
The support has issue as I have purchase a template but SSL issue is showing when I’m going to submit a ticket. Please help!
Hi
I don’t find any SSL issues on our support desk. Can you please try one more time? If this issue is found again, please share a screenshot please.
Regards
It resolve itself as I tried over and over and it worked! thanks for your help!
Any support for “The Events Calendar” and “Tickets plus” plugins to use your theme as an event ticket directory website and sell events tickets? Will you help me with further compatibility and customization with this plugin as it is the most popular one in the market?
https://theeventscalendar.com/products/wordpress-events-calendar/ https://theeventscalendar.com/products/wordpress-event-tickets/Our theme is based on WooCommerce. All the WooCommerce related plugins works fine with our theme. Also, If you face any issue on our theme we have a dedicated support team to solve the issues from where you can get the help.
Thanks!
in Eye Glass theme when you add an item to the card, nothing happens and you cannot see the items that added to the basket. I checked also the demo version, it was same issue.
Please update the theme to the latest version. If you still have any issue please open a support ticket here http://support.xpeedstudio.com/ so that we can check and solve your issue.
Thanks!
I don’t know the updates you guys made recently but it has ruined this beautiful theme. The pictures and icons are not fully optimized. All the icons don’t show any more. I have to be manually updating it. Please find a solution ASAP!
Thanks.
We have added an optimization option to the customizer under theme settings. Where we disable extra icons library and added our own library so that site load faster. If you need any icon library you can load them for the customizer settings. If you still have any issue please open a support ticket here http://support.xpeedstudio.com/ so that we can check and solve your issue.
Thanks!
Please I cannot find any theme setting here
Follow this video that will help https://d.pr/v/E501ol
Thanks!
There is no optimization setting on my theme!
You made an update that ruined a beautiful theme. Now the mobile view of my site is all scattered.
We checked our theme many time and we do not have any issue because of the update. You may did something wrong or the server is creating issue. Without proper checking we can not say what is the issue. Roll back to previous version of the theme and open a support ticket here http://support.xpeedstudio.com/ so that we can check and solve your issue.
I have been using this theme for some time without any issue but recently it has been terrible! It doesn’t load, and I can’t even make changes anymore! This is unacceptable.
Maximum execution time of 29 seconds exceeded in /home/jovienet/public_html/wp-includes/class-wp-image-editor-imagick.php on line 375
It’s due to your server PHP settings. Increase your server PHP memory limit from the wp-config.php file or php.ini file. If you don’t have an idea about it. Please contact your hosting provider and ask to increase
- PHP memory_limit = 512M
- max_execution_time = 300
Thank you! I appreciate.
The error is still not corrected after following all the steps.
Maximum execution time of 29 seconds exceeded in /home/jovienet/public_html/wp-includes/class-wp-image-editor-imagick.php on line 550
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: https://support.xpeedstudio.com/support-center/
Thanks!
