Discussion on Marquez - A Creative WordPress Theme for Creatives and Agencies

Discussion on Marquez - A Creative WordPress Theme for Creatives and Agencies

Cart 365 sales
Well Documented

ThemeMountain supports this item

Supported

69 comments found.

I bought the wordpress theme, but I do not know why it does not work, I tried it in some versions of wordpress but it is useless. I can not use visual basic, I can not add elements or templates. Below I present a photo from the visual plugin which doesnt work https://ibb.co/VgNhX0V

Where is the support team ?

Still no response?

Theme works for me, but I requested support on their platform and no one answered in days…

Need support. Theme does not have any of the screens shown…

Why is this still being sold? It does not work.

Requested support… never got a reply. Requested refund so I can purchase a template that has demo 1-click install and have yet to hear back. I’m stuck with a blank website.

Why isn’t there any templates in the template section when I downloaded this theme?

this WP template hasn’t been updated since November 2018 and doesn’t work. don’t waste your money.

Hello,

Great theme! Very happy with the purchase but I have 1 question about the background. http://www.physicalfitnesswoerden.nl/ How can I delete the white background so my background image is shown behind the video and other page items?

Please help me! Thanks in advantage.

Kind Regardz, Jannik Brock

Hi,

I uploaded the theme but the ThemeMountain OneClick Import does not exist and did not get installed. I tried manually searching for this and there is no plugin with that name.

Please advise on how I can get this theme setup with the demo content.

Please help, I have purchase code and want to submit a ticket but every time it throws me out of support saying ‘purchase code for different envato item’. Which it is not, purchased Marquez. Please email me at ines@cultwife.com I need assistance. Thanks so much :-)

I can edit the templates provided however I am not able to save a draft or publish the changes I make. The images get updated in the blocks so does the text but it doesnt show up in the preview or get saved in drafts or get published after updating or saving as a draft, Everytime i refresh the page i have to start from a clean slate. Please help.

Hi, can you open an issue ticket https://thememountain.ticksy.com/tickets/ Thank you!

Hi thankyou for your reply. Have done that already.. :)

thank you. I found your issue. Talk soon :)

Hi, I am currently using Wordpress version 5 – I am having trouble uploading the js-composer plugin that came with the package.

Hi.

When i use featured video and select a vimeo ID, the video does’nt play when i open the page in chrome. It does work in firefox tho.

Whats wrong?

Hi, did you enter the full vimeo URL or just the ID?

How can I change the size of the headers? I can’t find the right menu’s to modify them. Additional plug-ins to modify the headers won’t collaborate with the theme.

Hey guys, great theme! I’m having a slight problem, most likely due to myself. I’m new to Wordpress. I just can’t seem to find how to get rid of the red header when I set up a page.

I really want to know the CSS that needs to be edited or added to get rid of the border please

Hi Adamfoster15,

Thanks for the question.

Please join us in our support forum and we’ll gladly help you out with this. Our support can be found here. Note: you’ll need your Item Purchase Code to create a ticket ( need help fiding your IPC, click here).

Cheers,

Hello, looks like a perfect template for my project. I have a question .Is it posisble to use a header video like the “canady dry” portofolio template?

Actually, can i put any kind of elements inside an onepage homepage?

Hi, I asked for a refund through your profile last weel, but can’t seem to get an answer.

Hi Kristoftekent,

Thanks for getting in touch. You’ll need to open a refund request from your profile, thats the only way they can be submitted. When submitting a refund please clearly explain why you seek a refund and we’ll review your request.

Cheers,

Could you tell me how to display posts in grid same as below?

Please tell me the settings.

http://wp.thememountain.com/marquez/homepage-5/

The post date is not shown. Link is not set in the title.

I’ve already send a ticket two days ago, but there is no reply.

Where can I send a private message?

sorry, https://themeforest.net/user/thememountain there is a form in our profile page. thank you !

Hi, a pre-sale question: are all requests being made using https so the theme can be used in a https installation?

I would like to know how to add a new portfolio item and select a theme for each portfolio item. When I go to “Add New Folio” under the TM Folio menu, the backend editor does not show up and also, I am not able to select the templates or the purpose created blocks and edit them.

I don’t see this in your documentation either. Please help?

I just extended support to ask this question on your forum but it doesn’t allow me to and keeps saying my support has expired. Can you please help fix this?

Hello, I can answer to this particular question for now

>>the backend editor does not

1st, go to WPBakery Page Builder Settings, and then Role Manager tab. You should find “Post types”. Change the pull down menu to “Custom” Tick the checkbox for “tm_folio”. Hit “Save changes” button to save. Now you should see the editor enabled.

David.

Thanks David! That helps a lot!

I am glad that it was helpful :)

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