8 Reviews
they say 24 hour support 5 days and I still don't have a resolution to demo themes not installing
Author response
We understand the importance of having a timely and effective solution to ensure a seamless experience with our product. Our team is actively working on addressing this matter, and we sincerely apologize for any inconvenience this delay may have caused.
We are contacting you within 24 hours. Documentation is provided on how to import demo data and you are informed that Credentials is not working with us.
If we didn't respond to your support mail, you could have said we didn't help you import the demo data.
Your support mail has been replied to, please check.
Your patience and understanding are greatly appreciated. We are dedicated to ensuring your satisfaction, and we will keep you updated on the progress."
I really wanted to like and use this theme but there are major bugs. Customer support is okay.
Author response
May I know what issues you are facing, If you can provide screenshots with your site details thn we can assist you with it. You can send details here
https://themeforest.net/user/jthemes/
quick and to the point helpful support
Awesome design. Clean, elegent and trending theme.
It is an awesome WordPress theme. Nice support and elementor friendly.
Wow, You Guys Have done a great work in the theme with so many home layouts and sections to play with. It perfectly suits any marketing campaign or landing page of a product
Thanks Again
