Reviews for Masterstudy - Education WordPress Theme

Reviews for Masterstudy - Education WordPress Theme

Cart 18,824 sales
Recently Updated
Well Documented

721 Reviews

for Bugs

I am extremely disappointed with the installation of theme and plugins. It got stuck, it got errors, displays settings of the bundled plugins but never completes.

Author response

Hello,

We sincerely apologize for the inconvenience caused by the theme installation issue.

There could be various factors contributing to this problem. In order to ensure a smooth installation and demo import process, it is important to have the correct server environment and a properly set up WordPress installation. We recommend checking our comprehensive manual that covers common installation errors and provides step-by-step instructions.

If you continue to face difficulties during the installation or require further assistance, we encourage you to submit a support ticket. Our dedicated support managers will be more than happy to help you resolve the issue and guide you through the installation process Support

Best regards

for Customer Support

We had a bit of trouble getting the theme set up at first, but the support has been very good and we are happy to say that we can get this theme to do exactly what it needs to.

Author response

Hello,

Thank you for your positive feedback! We greatly appreciate your kind words and the time you took to share your experience with us. Your feedback is invaluable to us as we continuously strive to improve our product and provide the best possible experience for our users.

We are delighted to hear that you are satisfied with our service and that you find value in our efforts to enhance our product. Your review motivates us to keep pushing forward and delivering the best solutions for our customers.

Warmest regards

for Customizability

good perfomance for an affordable price

Author response

Hi,

Thank you for taking the time to provide us with your valuable feedback. We greatly appreciate it, as it helps us to continually improve our product and services to meet the needs of our customers

Regards

for Other

The theme idea and concept works but I just don't like how you have to play russian roulette when it comes to the updates. It's a pain to solve, new bugs popup every time I update. Please check your rollouts we have live sites running.

Author response

Hello,

We apologize for the issues you faced with the updates. Our developers and QA departments thoroughly test all updates to ensure that they do not cause unexpected issues. However, sometimes restrictions may arise due to changes made to the child-theme core or the use of third-party plugins.

We recommend testing the theme on a fresh WordPress environment. If you update the theme and its core plugins without skipping updates, there should not be any restrictions by default. If you could provide us with more details about the issues you faced after the update, it would be helpful for us to assist you better. Please feel free to contact us through our contact email form > https://themeforest.net/user/stylemixthemes

Thank you for your understanding.

Regards

for Design Quality

Excellent!

Author response

Hi,

Thank you for taking the time to provide us with your valuable feedback. We greatly appreciate it, as it helps us to continually improve our product and services to meet the needs of our customers

Regards

for Customer Support

The customer support lead me to solve the problem with personal token creation. Very very recommended! Thank you

Author response

Hello,

You are welcome and thank you to you too! We do appreciate your kind words. Thank you very much for finding the time to leave us this invaluable feedback. We are always looking for ways to better our product and your review is a crucial part of that process.

Kindest regards

for Other

I love the site, purchased in 2020 and i am not disappointed. It is still relevant now and the constant updates work perfectly. Thank you.

Author response

Hello,

Thank you very much for finding the time to leave us this invaluable feedback. We are always looking for ways to better our product and your review is a crucial part of that process.

Best regards!

for Flexibility

Amazing WordPress LMS and the best LMS.

Author response

Hello,

Thank you very much for finding the time to leave us this invaluable feedback. We are always looking for ways to better our product and your review is a crucial part of that process.

Best regards!

for Bugs

good to use

Author response

Hi,

Thank you very much for finding the time to leave us this invaluable feedback. We are always looking for ways to better our product and your review is a crucial part of that process.

Best regards

for Customer Support

Customer support works well.

Author response

Hi,

You are welcome and thank you to you too! We do appreciate your kind words. Thank you very much for finding the time to leave us this invaluable feedback. We are always looking for ways to better our product and your review is a crucial part of that process.

All the best!

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