Reviews for Mate - Multipurpose Shopify 2.0 Theme

Reviews for Mate - Multipurpose Shopify 2.0 Theme

Cart 490 sales
Recently Updated
Well Documented

35 Reviews

for Code Quality

My code doesn't work...tried absolutely everything including support with no response.

Author response

Hello. I checked the tickets and didn't see any of your tickets. Please submit a support ticket via the support tab.

In addition, after checking your license code, we see that you have successfully activated the purchase code with the domain www.thedankgroup.com. This site works well and we have not seen any errors with this site.

Thank you

for Design Quality

Muito completo

Author response

Hello. Thank you for your rating. The email you used to register your Themeforest account seems corrupted, and we cannot respond to you. Please recheck this email or use another email to send a support ticket. Note: please note your account name in the new email.

Please see screenshot : https://prnt.sc/8VRnN6qfFLiB

Thank you

for Feature Availability

Instead of installing different apps that may complicate loading speed, this one theme provides all of the marketing, design and upselling features that i need to scale my store. I'm still at the design stage and absolutely love how my store is turning out. Also, they have a great support theme. I had an issue with the purchase code and Alex responded within a few hours. I definitely recommend.

for Customer Support

nice design and perfect support, Alex is my supporter, really fast and much knowledge! :)

for Customer Support

Very impressed with the support team especially Alex, the theme is great and the support team is really helpful. I asked many questions to the customer support about the theme and I got the reply as soon as possible and they also solved all my website building related issues.

for Customer Support

The customer support is really good. Also the theme is clean and has many options to choose.

for Design Quality

The theme is really attractive, and the technical support is excellent.

for Customer Support

Awesome template! has a based rtl option but does require adding most of the translations . great customer support!!

for Customer Support

I'd like to express my gratitude for the amazing experience I had with customer service representative Alex. His professionalism and dedication truly made a difference for me.

I had a few inquiries regarding my recent order, and Alex was quick to assist. Not only did he respond promptly to my queries, but he also took the time to explain potential solutions in detail. His patience and friendliness made the entire interaction pleasant and stress-free.

What truly impressed me was Alex's willingness to go the extra mile to ensure my issue was resolved to my satisfaction. He followed through the entire process, keeping me informed at each step. His proactive approach clearly showcases his commitment to quality customer service.

for Customer Support

It's an exquisite theme, I like its design, and the staff also helped me solve a lot of problems, it's great!

for Customer Support

Wonderfull theme , Perfect support service , fast responds , Alex was very helpfull . All my questions was answered .
A theme to achieve fast good results . Very good .

for Customer Support

The support is outstanding, very quick responses and implementation of changes. Highly recommended.

for Design Quality

The interface is very beautiful, the support team is very enthusiastic and responds very quickly! Thanks!

for Customer Support

I reached out to their customer support for help with some settings regarding one of the themes and Alex got back to me within hours on a Sunday night. Unbelievable customer service thank you Alex.

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey