Discussion on Mato - Movie Studios and Filmmakers WordPress Theme

Discussion on Mato - Movie Studios and Filmmakers WordPress Theme

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132 comments found.

Hello,

I bought the Mato theme and the import option does not appear in the administration menu. I cannot import the pages that the theme has and then modify them.

I have tried removing and putting the theme several times, activating and deactivating, etc. How can I import the contents?

Regards,

Abel

Hello! Our support team has answered you. Please be in touch with them

Unyson is no longer available to download, in addition to that, I am not seeing a Portfolio admin menu option after setting up the theme, everything else is fine. I am assuming this has to do with the Unyson issue.

https://github.com/ThemeFuse/Unyson/issues/4331

Hello! It’s available by the link you’ve provided. Please submit a support ticket to check your issue

Hi there, we’ve updated our theme, please download it from the donwloads of your ThemeForest account.

I’m trying to edit/remove the ‘1,2,3’ numbers and the ‘to the category’ on my portfolio items https://www.sourcemedia.com.au/ – where do I do this?

Please submit a support ticket, our support team will provide you a custom CSS for that.

Our wordpress website is running on version 6.3.1 and our site is showing code. I have checked each plug in for compatibility and they are fine. Is your theme still compatible?

Hello! Please check that your theme license is activated https://support.promo-theme.com/mato/general-settings/#theme_license_activation

thanks for your response. I previously registered the envato item purchase code. when i try now it says ‘The purchase code already has been registered on this domain: phpstack-*-.cloudwaysapps.com’

We’ve deactivated your temp domain, please try again

Hi, I have a pre-sale question. Is it possible to show a different menu on a specific page ? Thanks. My best. Mathieu

Unforunately, we have a feature to set a custom menu style for the necessary page. The navigation menu is used by default.

Ok, thanks.

You are welcome!

On iPhone 12 to 14 / Safari in portrait mode the theme has white blocks left/right. Please fix. Thx

Hey,..I´m sorry – that is not a theme problem. All good! But,.. We have an update error with wpbakery page builder plugin 6.13 to 7.0. The license key on wpbakery does not work anymore (?)

We don’t provide a license key for WPBakery. Please check here about bundled plugins https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

We’ll update it after checking the full compatibility (next week). For updating, need to deactivate this plugin before.

nice service ;)

macobby

macobby Purchased

Hello. I changed my domain. Can you please disconnect the old one? Thanks

Hello! We’ve deactivated it, please check

The button of import demo content is not in my theme. I followed the tutorial. What can I do now?

Hello! Please check that all the prev plugins are disabled (one-click demo content import plugin). Also, you can submit a support ticket here: https://support.promo-theme.com/

patomm

patomm Purchased

I need to disable “All” in portfolio and I want to order the created categories to my liking

Hello! Please submit a support ticket https://support.promo-theme.com/

Hi there,.. how to deactivate “Titel: watch showreel” in Banner Item? thanks

found a solution, sorry,..thanks

Great news! Take care!

Could you please deactivate the current domain for my license so I can activate the new and final one? Thank you :)

Deactivated ;)

that was fast – thank you! As for my other problems I’ve got a ticket open :)

You are welcome!

Dear ypromo, since you seem to help people with the exact same problem, I’m reposting my comment hoping for a little bit of help (insert fingers crossed emoji ^^). I’ve changed my host & domain name very recently ( passeureuses.org ). But It seems that I can’t upgrade. I can’t use the same purchase code. Any chance that anyone could deactivate my old domain : eatstowest.org under my MATO Theme? so that I can register my new domain passeureuses.org (until now, it was under redirection and that’s why it has worked for quite some time but with the new hosting solution… it’s all dead) ? Huuuuge thanks in advance for your help. Regards, Emmanuel·le.

Hi Dear,

Sure, we’ve deregistered your old domain and now you can activate it on a new one :)

You are welcome!

You’ve officially made my day a bit better, thank you very very much dear person behind ypromo. It works now ! YAY !

We were happy to help you. Have a nice day!

Hi,

is it possible to only change the thumbnail for the carouse? Cause I tried a lot but I can’t change it. I want to have the movie posters in the carousell for the portfolio items.

Hello! Sure, you need to change the cover image in the portfolio projects.

Thanks for the reply! But that doesn’t work. If I change the cover image, also the feature image changes unfortunately. Only changing the cover image does not work.

I want to have the poster for the carousell.. and a normal picture for the project page.

Please renew your support and submit a support ticket. Our support team will provide you instructions of how to tune it.

Dear Mato team, I’ve changed my host & domain name recently. It seems that I can’t upgrade. I can’t use the same purchase code. Any chance that anyone could deactivate my old domain : eatstowest.org under my MATO Theme? so that I can register my new domain passeureuses.org ? Huuuuge thanks in advance for your help. Regards, Emmanuel·le.

I have to change the domain of my website because I registered it under the temporary domain name. I can’t upgrade now. I can’t use the same purchase code. It’s the same website different name. Please can somebody help me deactivate the domain mbci-studio-9ffd72.ingress-baronn.easywp.com under the MATO Theme?

We’ve deactivated your old domain, please check

Can you provide the changelog for the most recent March 1st 2023 update?

Hello! This update included:

- WooCommerce templates update - demo content importing on PHP 8.1 bug fixing - minor CSS improves for Categories widget

Is there a way to add wistia video support for this theme?

Hello! At them moment it supports mp4, Vimeo, YouTube. Other services can be added only by theme customization.

No worries, I was able to figure it out and add wistia support by updating the video-parser.php file. Works great now.

Great! Thank you for your feedback!

The banner row just completely disappeared from the front end.

Hello!

If you have issues – please resume your support and submit a support ticket https://support.promo-theme.com/

I have to change the name of my website/business due to legal reasons but I can’t use the same purchase code. Is the same project/website different name. Please can somebody help me deactivate the domain createmedia.io under the MATO Theme?

Hello! We’ve deactivated your old domain, now you can use a new one.

Hello, I activated a theme on a domain I no longer own. Now when I want to activate it in another domain it is impossible because it is already in use. The page where it is active no longer exists and the theme was not previously deactivated. Is there any possibility that you give me another activation key for the theme? Thanks for your attention.

Hello! We’ve deactivated it, please check

Thank you.

You are welcome!

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