Discussion on Matrix - Multipurpose eCommerce Marketplace OpenCart 3 Theme With Mobile-Specific Layouts

Discussion on Matrix - Multipurpose eCommerce Marketplace OpenCart 3 Theme With Mobile-Specific Layouts

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33 comments found.

hello. Brands should be arranged horizontally in home1,home2,home3 https://ibb.co/C2kRXgG There is no option to login or join in the checkout section https://ibb.co/gPKnKQg Social networks are not organized in the newsletter section https://ibb.co/vZhgZfB

Dear Sir,

Please provide us with your environment information: OS version, Firefox version, Display resolution,...

We will check this issue in the same condition.

For the social icons, it’s displaying exactly with our design. If you need to customize this, our team will help you after you purchase this theme.

Thanks!

windows 10 laptop 15.6 inch Firefox 89

Dear Sir,

I checked with the same environment: http://prntscr.com/17safq9

We don’t get this issue.

Thanks!

There are software problems that appear after installation Look https://www.frdosi.com/%D8%A7%D8%AC%D9%87%D8%B2%D8%A9-%D9%85%D9%83%D8%AA%D8%A8%D9%8A%D8%A9

/storage/cache/template/35/352e06460562d1f0b8732f4e26f2111a7e53a4630c61c8778ed88d2ec80028fa.php on line 625 Warning: A non-numeric value encountered in

Also in the admin panel, the modification does not appear on the footer

Also, when you change it, it does not move to the second or third shape, it is a footer that does not change

What are the solutions?

Another problem in checkout/checkout

confirm order It does not appear on the checkout page

Dear Sir,

Our team replied to your ticket.

Please check it.

Thanks!

Hello I can’t find where to open a ticket. its very confusing. Also the instructions in the purchased package refer to files that do not exists. Please help.! I can’t understand where to start.

File could not be uploaded! non of the zip files can be uploaded. OC 3.0.2.0 whats going on?

Dear Sir,

Please use this file so_matrix_theme_oc3_v1.0.2.ocmod.zip, and refer to this guide: http://userguide.smartaddons.com/opencart/so-document/index.html

https://prnt.sc/y4f0nh

Our team also replied to your ticket.

If you still get the problem, please follow your ticket to get our help.

Thanks!

Can you give me seller demo account? I want to login and see the multivendor features

Hi sir,

This is Seller Dashboard: http://opencart.opencartworks.com/themes/so_emarket_marketplace/index.php?route=product/product&path=20&product_id=56 Or you can login the demo link for backend of seller: http://opencart.opencartworks.com/themes/so_emarket_marketplace/index.php?route=common/home =>> Login by this information: user: phuongnt@smartaddons.com Password: 1234567890 Please try and see the dashboad seller in management.

Thank you!

Am interested so i want to know in mobile app there is Android, IOS app also or not?

Hi sir, It is not mobile app, just layout specific for mobile layouts. It can adapt to any smart devices Please let us know if you have any question more

Thanks

i was installed the theme but when i choose arabic language the homepage don’t turn to right !

Dear EslamAmin,

Arabic is language only, what font family do you want to change to?

Thanks!

to this font ( https://fonts.google.com/specimen/Cairo ) called “cairo font”

Dear EslamAmin,

Please put this link to Body Font Setting:
https://fonts.googleapis.com/css?family=Cairo

See screenshot:
http://prntscr.com/kjlsww

Thanks

i use multiscraper in my store: https://www.opencart.com/index.php?route=marketplace/extension/info&extension_id=17857&filter_search=multiscraper&filter_category_id=5

but in mobile the display is not good! the pictures are big

my question is:

can this theme solve this problem??

Dear mutasim2018,

Our theme is compatible with this extension.

Thanks!

Is arabic language is supported ?

Dear mutasim2018,

Our theme supports Arabic language. You can go to our demo http://opencart.opencartworks.com/themes/so_matrix/index.php, click Arabic language to see.

Thanks!

HI,we have been buy it last days,there are some mistakes after the installation.can you help us ?

Very anxious, please help us deal with existing issues as soon as possible, from the discovery of the problem to now more than 20 days. and we give you .We have given you information on skype and haven’t responded to us for a long time

I believe you already know the problem. Please help me out as soon as possible. Because this issue is too long

Dear sir,

Our developer is checking it, and tomorrow we will reply to your ticket or via skype.

Please be patient because we also try to help you solve this issue.

Thank you so much!

Is there Option to disable ADD TO CART button for OUT OF STOCK products

Dear sir,

This option is not available with our theme, and OpenCart default as well. If you need it, we can customize it for you with a fee.

Please let us know if you have any question.

Thanks!

Hi Before buying I need to ask , Does Multi Vendor works like every store can put its products itself right ?

Dear sir,

Multivendor plugin can be worked well with all store in the theme. You can buy the plugin and then install it into the theme, and finally set up it for all store.

After you buy it, our technical support team will help you.

Thank you!

hello my client want del mobile version, he want in mobile only see pc verison, how can change it?

Dear sir,

Please go to Admin >> OpenCartWorks >> So Mobile >> Turn off the so mobile: https://prnt.sc/ib9l9d

And the site will be responsive automatically on mobile like PC.

Thank you!

The template is in Russian language?

Dear sir,

This theme supports multilanguage, includes Rusian language. However, it doesn’t translate all theme, some places need to be edited by hand after you install the Rusian language package.

You can call our help, our technical support will help you.

Thank you!

I sent a ticket to support 7 days ago and i still got no answer. It seems that if u add a product into Cart from Main Page the Cart doesn’t update the total.Only if u add from a category page or from a product page is working…

Thank you, guy :)

Quick question: if i renew support for this template and i will update to the latest version on my server i will lost all the data and info uploaded to the theme ? (products, pages, etc) ?

Dear sir,

If you update the latest version on your server, you will not lose any products/categories on your site, just configure again all modules. Remember that you should backup all your site before s của khách updating the latest version.

Please let us know if there is any question.

Thanks!

Is that possible to add the facebook live chat plugin as other of your theme?

Dear sir,

We have the plugin facebook messenger livechat that can be installed in this theme, you can refer: https://codecanyon.net/item/facebook-messenger-livechat-responsive-livechat-opencart-3-2-module/20991091 Or you can refer other our themes which integrated this module: https://themeforest.net/item/emarket-the-ecommerce-multipurpose-marketplace-opencart-3-theme-mobile-layouts-included/20843842 https://themeforest.net/item/topsell-top-multipurpose-ecommerce-opencart-3-theme/20751213

If there is any question, please let us know.

Hi, I’d like to have this theme which fully match my business model. One pre-sale question, can you install and make it compatible with Webkul marketplace module (https://marketplace.webkul.com/)?

Thank you

Hi, Message sent through messaging which does not accept attachment. However, you will see admin detail for you to check the theme compatibility.

Regards

Hi, Have you received the details?

Dear sir,

We haven’t got any email or message from you. Please email to my email: phuongnt@smartaddons.com

Thank you!

Hi, trying to upload the theme via Extensions > Installer but I receive an error. Any other options to install it? Thank you

Dear Assamblagetools,

Please try install the theme via FTP/cpanel:
1. Please upload the theme package to your root file
2. use cpanel account to unzip it
3. move all folders inside ‘upload’ folder to Root site folder
4. Go to Admin >> Extensions >> Extensions >> filter Modules >> Click install Theme control panel module
5. After that, please go to Admin >> Extensions >> Modifications >> click Refresh button
6. Try go to Admin >> Systems>> Users >> User groups >> Edit administrator >> click Select All >> Save

Thanks

Thank you, you are awesome! And the theme is awesome! It works very nice, keep up the good work!

Thank you, guy :)

Hi magentech,

I was using OpenCart 2 version I bought from another company before. Now I have gone to version 3. Transfer products, categories and clients into the site that I just created. But the site is very slow right now. It takes a lot of time to respond. 30-35 sec. I’ll be pleased if you pay attention.

Note: The quantity of product is between 35000-36000 Demo content : http://www.fatihce.net

Dear sir,

Could you create a ticket to our Help Center? our technical supporter will help you check. Remember to give us your purchase code/ Themeforest username/ Data information to save time for both sides.

Thank you!

Hello! Where can I see the admin panel of the matrix of the opencart and see all the functions?

it does not open for me, it just downloads an empty file

give the documentation link so that I can see Theme Control Panel

the price include mobile-friendly website design?

Dear sir

This price includes mobile layouts, you do not need to pay any extra fee more, you will have both homepage layouts and mobile layouts specific. If you have any questions, please let us know soon.

Thanks

I sent a ticket to support 3 days ago and i still got no answer. i have problems to translate the theme into my language.The explanations are very poor…

Dear sir,

Could you give us your ticket number to check right?

Thank you so much!

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