Dear sir,

Thanks so much for being interested in our theme

You can ask our Custom Work department to make the html version, here is submission link: https://www.magentech.com/submit-a-ticket/submit-ticket

Thanks & Regards,

Dear sir,

When you buy this theme, you will get both Quickstart and Manual Package to install.

Thank you!

Thank you I will buy this https://themeforest.net/item/shopping-clean-multipurpose-responsive-prestashop-17-ecommerce-theme/21800055?s_rank=11

Thank you so much for buying our theme. If you need any help, feel free to contact us!

Dear sir,

The guide will be shown via your ticket. So please submit ticket to get help from our developers.

Thank you!

I solved the problem alone, if a person needs I read it code for free code  

 

 

Dear sir,

For any technical issues, please create the ticket via this submission link to get help from our developers: https://www.magentech.com/support/tickets .

Please note that our responding time is within 24 hours excepting for weekend. To save time, please give your purchase code and all your website information via your ticket to check.

Thank you!

Dear sir,

Thank you for returning the theme is no longer guaranteed  

Dear sir,

Sorry for late reply. We missed your comment. If you buy this theme, you only can use for 1 domain. If you want to use for 2nd domain, you need to buy 2nd time.

Thank you!

Dear sir,

After purchasing this theme, you can create the ticket via this link: https://www.magentech.com/support/tickets , our technical support team will help you FREE this problem.

Thanks!

Dear sir,

Sorry for late reply. We just come back from weekend. Thank you so much for being interested in our theme. The speed of website depends on many factors. After installing, you can request help for solution for hint from our developers via this link: https://www.magentech.com/support/tickets . About version, it is pity that this theme is not compatible with PrestaShop 17. There are 2 options for you that we would like to suggest:

1. You can request customwork and charge some fee.

2. You can choose another good theme which supports this latest version. You can see in this link: https://themeforest.net/user/skyoftech/portfolio

Best Regards!

Dear sir,

We got your ticket and will reply you within 24 hours businessday. If it is more 24 hours without responding, please let us know!

Thanks!

Hi there again,

Thank you for your fast support.

Disabling “SCSS Complie” , as the support said in here:

” You should disable “SCSS Complie” option in SP Theme Configuration: http://prntscr.com/jfy138 “

resolved to load time of my site in 2 seconds, which is very good in order for others to know …

Dear sir,

As we told in description, this theme is not compatible with PrestaShop 1.7.x. At the moment, we do not have any plan of upgrading this theme to be compatible with PrestaShop 17.

Thanks!

Hi sir,

Any issues will be solved via this support system: https://www.magentech.com/support/tickets . when you open ticket, our developers will check and resolve it.

Thanks!

Hi, my friend how to have the SP Slider Homepage bigger ?

Hi sir,

Have you created the ticket? If yes, please give us ticket number to check! Don’t forget to give us purchase code to check.

Thanks!

Hi sir,

Our team always responds customers within 2 hours except for weekends. Could you please give us your ticket number to check again?

Thanks!

Aaah finally. I thought there wasn’t any support anymore. This is the ticket: Ticket #TF575146 I really have some open questions.

Hi sir,

Our support system has been changed to new one for a long time. Please create the new one via this link: https://www.magentech.com/support/tickets

Thanks!

Hello, Thank you my friend !

Hi,

If you still have any questions, feel free to ask us!

We are willing to serve you!

Thank you and Best Regards!

Hello my friend, Ps 1.6 is not old 3 years still updated by prestashop, the Ps 1.7 still a lot of bug. I saw that it had an update of Matrix theme 2017 for version Ps 1.6 ? Thank you

Hi sir,

Sorry for not replying you soon. We also thank you that you are interested in our theme. We do not have any plan of upgrading this theme to be compatible with Ps 1.7 in near future. We will send notification when having any news.

Or another option, you can choose other Ps 1.7 themes from our Portfolio via this link: http://bit.ly/PrestaShop-Porfolios.

Thank you so much and Best Regards!

Dear sir,

Thank you for interesting in our theme. These are answers for your questions:

1. This theme is completely compatible with PrestaShop 1.6.1.12.

2. We don’t understand this question?

3. Yes, this theme is optimizing SEO

Thank you!

ok thank

Dear sir,

Thank you for interestig in our theme. If you buy our themes and have any issues during usage or installation, our support system will give you a hand.

Thank you again!

Thanks for the return , I wish to do a functional test before buying. Thank you

Bonjour,

J’ai une erreur lorsque que je veux afficher la page “module”. Il y marqué : “[PrestaShop] Fatal error in module file :/home/misterabzw/www/modules/spverticalmenu/Verticalmenu.php: Redefinition of parameter $id_shop”

Que dois-je faire ?

Dear sir,

Please submit a ticket on: http://www.magentech.com/submit-a-ticket/submit-ticket

We will check your problem and reply you soon.

Thanks!

Dear sir,

Did you check your ticket? http://prntscr.com/e80y2a If there is any issue, please update into your ticket, we will help you check soon.

Thanks!
FAQ’s . Official Support . Facebook . Twitter

Sorry for my horrible english in this link I explain what I want.

http://www.gianluigicanducci.com/download/screen.jpg

Thank you very much for your support! Best Regards

Hi, can you help me please? Regards

Dear sir,

This feature as you want, it is not support in this theme. You have to customize it. If you need this function, we can do it with a small fee. Please contact our Custom work team. http://www.magentech.com/magento-custom-work

Thanks

Dear sir,

Please go to our website, register an account and then go to forum post your issue, technical support will help you check it. Please remember that your information and purchase code need to be filled, and don’t worry because the information is kept in admin area, nobody can see except you and admin.

Thanks!
FAQ’s . Official Support

Dear sir,

We are planing to update this theme for Prestashop 1.7

Thanks!