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99 comments found.

I also tried to integrate a paypal button into my site using a custom image if 175×50 or so, but the image was distorted. It was too big and pixelated. That shouldn’t be the case. This was before I added Woocommerce. If this theme isn’t optimized for Woocommerce, what store, if any can be used with it?

This isn’t an e-commerce theme, so it’s not optimized for any shopping platform, however you can use woocommerce (responded to in your previous post). The button is probably related to button styles. We’ll be glad to take a look for you in the support forum.

Yes please send me the file. Thanks.

The Paypal image for the code is a simple 175×50 image where the PayPal code is embedded. It doesn’t have anything to do with WooCommerce.

You’ll need to go to the support forum for both of those items.

I just bought the theme. The max_documentation file is not opening in any of my browser, only in Dreamweaver and I can’t see all the pics. I imported the demo content and it not importing well either, only a few images, no pages or post and the home page still look the same:

Please help

You’re probably set dream weaver as your default for opening HTML files. Just right click on the file and open with your browser instead.

As for the content not importing correctly, if you’ve done the process correctly and it’s not importing this most likely is an issue with your server setup. But if you need more help you can post on our support forum and we’ll take a look.

No I didn’t it I know how to open a file using different applications …

I think about this theme for my webpages .. but i using latest wordpress will be all compatible? my wersion of WP is 4.1. Thank you

Yes, it is compatible with WP 4.1.


The mobile version of my site does not display my top logo or text on my first image.

Do you have any idea?

thank you

I don’t see any purchases of our themes on your account. But if you have purchased, please post in the support forum using the account you purchased the theme with.

Hi, First of all, great theme! I just got a small issue. The main menu when I scroll down it becomes a black menu and stick to the top of the website, which is a great feature. However , when I scroll it back to the top, the original menu (white one with my logo) never shows back. How to fix that? Thanks

Please post on our support forum –

Very nice looking theme. Should suit my purposes fine.One question, though – Can I link to Vimeo videos in the “Works”section?

Thanks! You have two options for doing this:

1) Normal portfolio item and when you open it, yes you can add your vimeo video here.

2) Or you could link the vimeo page directly from the portfolio grid and change the default behavior, but you’ll need to get a modification from us in the support forum. If you decide to do this you can just open a ticket in the forum and we’ll give you a few lines to copy and paste.

Having problems with 4 column pricing display.

4 column pricing section won’t line up in one row, 4th column falls to next line.

Any suggestions?

Please post on our support forum and make sure to post a link to the page in question when you do –

Is there any way to put a mute button on the video?

While it’s possible to mute or change the volume of the video, there isn’t by default a mute button. It may be possible to modify the theme in order to add controls (only for Youtube videos), but this would add the standard controls and may or may not work as expected depending on the positioning of your video. If content is blocking your video, then the controls may be blocked as well.

If you need more help with this, feel free to post on our support forum –

My visual editor is broken. How can I solve it? It’s a theme bug, because the editor is working with other themes (with the same plugins activated).

I may be able to help you if you post on the support forum, but I can’t guarantee that it will work. Max doesn’t include or support any visual editors, so if they have conflicting code, we may or may not be able to resolve it.

Nice looking theme. An client of mine saw it and fell in love. However there are some questions I would like to have answered before I purchase it. Is it possible to add navigational arrows to the slider? Is it possible to make the active portfolio item appear in a lightbox instead of above the current portfolio? Is it possible to add share buttons for the portfolio items?

Besides that, are there any plans to update the parallax script so it’ll lag less on mobile platforms?

Look forward to your reply.

I’ve misread one of my clients comments. Is it possible to let the slider-text stay visible, even on a small viewport?

Yes, it’s possible to let the text remain visible on mobile devices. You’ll need to open up a support ticket for this.

You could certainly add your own share buttons to the portfolio template if you like. We can tell you where to add these.

Yes, you can add arrows to the slider.

If you check the bottom right portfolio item in the portfolio grid, there is an option for lightbox instead of AJAX portfolio loading.

The only full support for parallax backgrounds is to disable the parallax effect on mobile devices for the time being. Many devices just don’t support this yet.

Hi! I’ve been trying to reach the support team for a couple of days now, but there’s no answer to my posts on the support forum. Could you please check? I’m logged in as piolainteractive. Thanks!

Hi there,

We responded in the support forum. Please feel free to respond back there or open a new ticket if you need to. Thanks!

Hi! Thanks for the reply, I can access the demo now, but I posted about two different subjects, one of them is not answered yet, is about navigation arrows in tabgroups.

We just got to it. We try to answer as fast as possible in the order received.

Do you have an update that provides a better mobile experience?

If you post on our support forum with the issues you’re having, we can update or help you with some customization.

There is no addition to mobile experience beyond the latest update as we haven’t heard of any issues to date.

Hello there, how is it possible to modify the map location? – Thanks

When using the shortcode generator, you should have the option to add your location in. Instructions on locating the shortcode generator are included in the documentation.

If you have any more questions, please post on our support forum

Hello, beautiful theme, is there any discount coupon for me to buy?

Sorry, we don’t handle purchases so this may be a better question for ThemeForest.

Love your theme! But the video background demo version doesn’t run on ipad or android phone. Do you perhaps have an example of a users actual live site with background video so I can test it out?

Video backgrounds can’t run on most mobile phones so this unfortunately is not a feature. You can however replace the video background with an image on mobile devices.

I’m looking for a new theme cause my current one failed because of the new wordpress update. It’s time for a new theme but is it compatible with Version 4.4.1?

Yes, it is. If you have any compatibility issues (yet to hear of any) you can post on the support forum –

I am considering purchasing this theme, but wondering if it is possible to display recent blog posts on the home page, styled like the portfolio grid? Thanks!

Unfortunately the same styling is not available for the blog as the portfolio. One option may be to use the portfolio for your posts instead if you don’t also plan to have a portfolio on the site.

Hello i have a pre-sale question. I see that the theme is not shipped with a visual composer. Is it anyway compatible with it? Have you ever tried or there are know issues? I’d like to install it.

Hi there,

The theme should be compatible with Visual Composer and while we can’t guarantee that since it’s not packaged with it, we have not seen any major issues with it. I believe the only conflict we’ve seen is with the Isotope package used for the portfolio; so if you plan on using the Visual Composer portfolio you may need to disable the theme Istotope script which can be done fairly easily.

If you run into any minor issues with it, we’ll be glad to help out on the support forum.

Hi there. I’m interested in your theme for my future website. I have two short questions before I buy it. 1. Is this theme compatible with the Visual Composer? 2. I see there is shortcuts for toggles in your theme. Is it possible to make only one toggle open at a time? Thank you very much.


1. Should be compatible. Only known conflict is if you use their portfolio, you may have to disable the theme isotope script.

2. Not possible out of the box, but easily adjustable with a few lines of code. If you end up purchasing, feel free to open a ticket in the support forum and we’ll provide you with a few lines to copy and paste into your theme options.

The scrolling function on the Max theme doesn’t scroll in Chrome, will you be releasing an update for this? Your Live Preview example doesn’t scroll at all in Chrome.

Hi sheryljd,

Sorry, I’m not quite sure what you’re referring to. Max doesn’t come with any scroll hi-jacking features. Are you maybe referring to parallax backgrounds or menu hyperlinks that navigate (scroll) around a one-page site?

In viewing on Chrome, I see both of these working. If you’re still not seeing them working, feel free to open a ticket on our support forum and we’ll help you out.

Sorry about being vague – yes, it’s the top menu hyperlinks that navigates on a one-page site. I think I just saw a recent post in the support forum though that sounds very similar to the problem.

No worries and apologies on my part too for not catching this earlier. The latest Chrome update has caused a bit of a mess for scroll functions.

The forum post you saw should work exactly the same for Max with the exception of the filename that needs to be replaced. In max, the scrollTo file is called: jquery.scrollTo-

If you need more help or details on this, feel free to open a ticket on the forum.