292 comments found.
Thank you for purchasing this theme.
Could you please contact the support team and then be more specific about the issue. Our support team will assist and help you to solve the issue.
Many thanks!
I find it hard to believe that a modern theme would not have a way to change the global link color of text. For a $60 theme I expected more 
Forget I posted this. It turned out it is the notoriously hard to use event calendar that is causing the issue. Not your theme.
Hi,
Thank you for your update.
If you have any questions or theme issues, please contact our support team here:
https://themeforest.net/item/maxblog-flat-news-magazine-blog-wp/9728399/support
Our support team will gladly assist you.
Regards,
Just bought the theme. How do we configure auto updates? We have the envato plugin installed. Now what?
Hi,
You just need to follow the instruction of this plugin to create a token to activate it.
1. Navigate to Envato Market, follow the instructions to generate a Global OAuth Personal Token, and enter the Token to the field of the config page. 2. You will see a notification circle and can update the theme when a new version is released.
Regards,
I got the theme by mistake and I am not satisfied at all, please refund my money now. Stop making me suffer.
Hi,
Thank you for purchasing our theme.
To effectively assist you with your inquiry, please contact our support team here:
https://themeforest.net/item/maxblog-flat-news-magazine-blog-wp/9728399/support
Then explain your details your issues so we can make a refund decision.
Regards,
Hello Theme Ruby, Hope you get this in the most beautiful times, if however otherwise, we hope reminder that your templates has helped lots of beautiful website around the world, makes you smile.
I however decided to write to you as i am faced with heartbreak concerning the fact that i prescribed to my web designer (With The Email Akintoluvic@gmail.com) in purchasing a template (Max Blog) which was later found not compatible with my wordpress.
After research i found out we bought the wrong template and was supposed to buy a more updated template.
I apologize for wrong purchase as i was overwhelmed that i didn’t check the compatibility of the templates and i owe it to my designer because i sent the link to him and he made purchase without proper verification too.
So now having found out the most recent update of the template, can we get a refund of the earlier purchase so we can purchase the most recent version or is there a better way at which we can verify and get the most compatible for my wordpress.
A swift response would be appreciated.
Here’s a link to the template we bought.
http://preview.themeforest.net/item/maxblog-responsive-magazine-blogger-template/full_screen_preview/10887035?_ga=2.136821427.263428227.1609743210-1331199331.1607991101and Heres a link to the template we want and could be compatible with our wordpress.
https://themeforest.net/item/maxblog-flat-news-magazine-blog-wp/9728399Would be waiting and looking forward to a positive response.
Hi,
Thank you for contacting us.
This account has not purchased Maxblog. Please ask your team use the purchase account and then contact our support team here:
https://themeforest.net/item/maxblog-flat-news-magazine-blog-wp/9728399/support
We will check and gladly to assist you.
Regards,
I bought this theme almost 5 years ago and until now no big improvement especially for homepage variations
Hi,
Thank you for purchasing this theme.
As the Themeforest comments section is meant only for pre-sale questions, To effectively assist you with your inquiry, please contact our support team here:
https://themeforest.net/item/maxblog-flat-news-magazine-blog-wp/9728399/support
Our support team will gladly assist you.
Regards,
Does this theme support PHP7?
Yes, support all PHP 7.x versions
Hi. The demo doesn’t work.
Hi,
Thank you for your feedback. Maybe due to the network issue.
Regards,
Great theme, and i wanna make a purchase but before doing so, does your theme support google ads below the content and after specific paragraphs…....
Hi,
Thank you for interested in this theme.
If you want to embed content between post, you can use 3rd plugin. It is easy to add.
After purchase, please contact me via the support URL. I will check to help you.
Regards,
hey, where can i change the Home Page? Have new Categories and i would pull it on the HOME. Thank you
Hi,
Please contact me via the support URL, explain more details about your questions and send me your site login credentials, so I will check to help you.
Regards,
Hi there, are there any plans to update the theme? It hasn’t been updated in over a year and I’m starting to get a lot of problems on my website, especially since my host updated php to 7.2. I’m reluctant to pay for support if you’ve abandoned the theme.
Hi there,
The theme is updated regularly and The new version has just released a few days ago.
I recommend you should check your email or install envato plugin to get the update notification.
You can check the update log in the description item page.
Regards,
Thanks for getting back so quickly. I seem to be missing something. What’s the latest version? I have 7.6, from October last year. This is also the latest version in the changelog. I’m confused.
Hi,
Sorry about this, i have mistaken when check the theme name.
Please contact me via the support URL and then take me screenshots to explain your issues and provide information below:
1. Your site login credentials.
2. FTP login credentials.
I will check all issues for you.
Regards,
Hi,
The issue has been solved. I have contacted you via email. Please check!
Regards,
Unfortunately, the template does not work properly in Chrome. I have the latest version of Wordpress., but pictures on the home page are not displayed. Example: http://prezentydlaniego.eu/. Can I count help on how to overcome the problem?
Hi,
Since the last time, I have checked your website and it worked.
I have replied to your email but it seems that your email server cannot receive email, Please check again!
Please consider changing to another email or Gmail and contact me again so we can discuss to solve your issue.
Sincerely,
What about gdpr friendly checkbox under comment form which was added in wordpress 4.9.6? Checkbox where logged-out commenters will be given a choice on whether their name, email address, and website are saved in a cookie on their browser.
Hi,
Please send me your site login details via the support URL, I will check for you.
Sincerely,
Why cant you answer here? Im taking about correct functioning of the new version of Wordpress with your theme… After updating wordpress we should have chackbox below comments.
Hi,
I cannot provide the support via comment section because you need to provide login details information.
BTW, you support time was expired. Please consider extend it.
Sincerely,
Ok, thank you but to be honest I feel that it should be resolved without additional extention of support time becouse it is important feature of new wordpress 4.9.6 and Maxblog does not work properly with that
Hi,
Please send me your site login details and FTP login details via the support URL. I will help you in this instance.
Sincerely,
sorry i added previous comment with another account, how can I show the time of the post beside the date , as I just see only date appear, thanks
Hi,
Please extend your support time, send me your site login details via the support URL and explain more about what you want to do, so I can check to help you.
Sincerely,
hi dear, how can I show the time of the post beside the date , as I just see only date appear, thanks
When them is active I get HTTP Error on image upload. When any other theme is active I do not.
Hi,
I guess this issue due to hosting config.
Please try to increase memory_limit, max_input_vars and check again.
If not, please consider extending your support time and then contact me via the support URL, I will check this issue for you. https://themeforest.net/item/maxblog-flat-news-magazine-blog-wp/9728399/supportSincerely,
I set up a static home page per the documentation and populating the page with widgets. for some reason the sidebar on my static home page is not showing up? Even if I place widgets both on the blog and home sidebar. Can you give me some hints on what I may be missing? I see others on here have had similar issues?
Hi,
Please send me your site login details via the support URL, I will check this issue for you.
Sincerely,
I don’t have support for this theme. Is there anything you can just tell me to look for that may be causing the sidebar to not show? Based on similar questions others have had on this thread?
Actually I just figured out a fix and its working. Thanks
Thank you for your feedback and I am glad when you figure it out.
Hi is there a way to add a border around the entire site? I use Boxed Style 2 and would like to add a border around it.
Thanks for your great theme.
Hi there,
Please try to add code CSS below into Theme Options > Custom CSS > CSS Code:
.tn-main-container { border: 3px solid #000; }
I also notice that your support was expired. Please renew so I can help you in the future
sincerely,
Hi dear, I bought your theme. but I face problem when the post type is video I add the video link from youtube . It works normally & video appear but the image of the post at the category not appear. it empty . the option “Display video iframe instead of featured image thumbnail. Used for blog page, archives & search results” is ON
Hi,
Have you added featured image for that posts?
Sincerely,
no it empty.
Hi,
Please try to add featured images to those posts and check again.
BTW, Your support has expired. Please consider extending your support time.
Sincerely,
ok thanks it working , I thought it should get the video thumbnail from youtube without I upload photo , as the option on theme options says
Hi,
Yes, the theme will automatically get the thumbnail if that is a youtube video.
If it cannot, maybe something is wrong in sever cofing, You can add manually.
Sincerely,
ok thanks
You’re welcome.
Sincerely,
I have a problem with translation with Loco plugin. It shows me: “No translations found for “tn” Additional files found This bundle isn’t fully configured, so we don’t know what the following files are for. Click the setup tab to complete the bundle configuration.”
How to works with it?
Hi,
Please send me your site login details via the support URL, I will check to set the translation for you.
Sincerely,
Ok, thanks. You should get email 
Hi, I have solved and reply you via email, Please check!
Sincerely,
