775 comments found.
Hi,
I have a small issue with your cool theme. The Complete button doesn’t appear on the lessons page, so the progress bar doesn’t work. Could you help for this task knowing my support has expired ?
Thanks,
I have renewed my support. May i have an answer ?
Hello i have a site using your theme, but suddenly when editing a pages give me blank and return me this errors :
private-apis.min.js:2 Uncaught Error: You tried to opt-in to unstable APIs without confirming you know the consequences. This feature is only for JavaScript modules shipped with WordPress core. Please do not use it in plugins and themes as the unstable APIs will removed without a warning. If you ignore this error and depend on unstable features, your product will inevitably break on the next WordPress release. gutenberg-formats.js:1 Uncaught TypeError: Cannot read properties of undefined (reading ‘withSpokenMessages’)
What i did :
1. Disable all plugins still have same problems
2. Switching the theme into the default theme : Twenty Twenty Three and its back to normal.
Hello,
Please open a support request here https://thememove.ticksy.com/submit/, then we will check the problem better.
Best regards
Hey – only 5 pages import… Does this not come with the pages on your preview site?
Hi
We have helped you in your ticket.
Please follow it for more details.
Thank you.
can I buy this theme for 2 different websites ?
Hello, Unfortunately, according to Envato’s policy, one license can only be used for one particular website/URL.
i already buy this theme, but old website is not using this theme and not belong to me anymore. can i move to new website ?
Yes, you can do that.
Thank you!
Hello, I wanna purchase this for an online course and digital products selling website. Is it okay for that??? Also, does it support affiliate marketing? So that users can promote products from my site and earn commissions?????
Please reply
Also, what are the payment gateways available?
Hi,
Yes, it is possible to do that.
Also by default, there is only PayPal and Stripe gateways. You can use more payment gateways from Woocommerce if you use this plugin
https://thimpress.com/product/woocommerce-add-on-for-learnpress/Regards
Hi, can I use the payment gateway Razorpay with this theme? Please let me know, as I am interested to buy.
Hi,
If you want to use other payment gateways instead of default payment gateways of LearnPress, you can use this plugin
https://thimpress.com/product/woocommerce-add-on-for-learnpress/Regards
Hi there. I know my support has expired, but Elementor Pro is not being updated in the Theme updates and I am concerned about vulnerabilities.
Please could you advise how to update Elementor Pro?
*I tried to log a support ticket but it won’t let me due to expired support.
Hi,
The plugins are just bundled with the theme, so, we are not able to re-distribute the licenses to our customers because of the copyright.
You have 2 choices to update the plugins.
Option 1: You can purchase your own plugin’s license to active them to receive automatic updates.
Option 2: You also can get plugin updates each time our theme is updated. If you choose this option you will need to wait for a next update.
Regards
presale : is there any option to check dashboard how we can make courses?
Hi,
You can access the Dashboard > Enrolled Course menu to see that.
Regards
Hi, Is Maxcoach ok with wp 6.3.1 ?
It is compatible.
Regards
Hi, my Elementor is not right working suddenly. What to do? I have no support anymore.
Can you describe it in more details?
Regards
I cannot edit, even secured modus is not loading
If your support item is expired, you can reach us via email at support@thememove.com so we can help you.
Thank you
Hi, dose that theme support live video meetings one on one with defined duration?
Yes, you can use this add-on to do that
https://thimpress.com/product/live-course-add-on-for-learnpress/Regards
Hi,
Please install elementor pro plugin then follow our document to set up the footer for your site
https://document.thememove.com/maxcoach/footer/create-footer.htmlRegards
Isn’t it supposed to be include in the theme ?
It is bundled plugin.
Regards
For now its looks a fake. Its have only one default blog list layout that cant be modified. On demo there are some looks like blog pages with different designs but support team answered to me that theme hasonly 1 default archive template that cant be change. Crazy.
As in my previous message, those page was built with Blog widget.
You can select many styles for that widget here
https://prnt.sc/mOaQIzffyOQBRegards
I cant figur out how to create grid list for blog page. In demo page there is blog list template however in particular theme there is only one option Grid and its not possible to change blog page layout at all. Can you please show how to create blog layout like in demo grid list? And also theme footer with address and demo menu items: I cant see any option how to remove it: its not custom template, its not page Elementor item.
Hi,
The default blog page of the site have only List layout.
With other pages, they was built via Blog widget of Elementor.
FYI.
Regards
I’m encountering an issue with the wp-includes/js/dist/vendor/react-dom.min.js file. I’m unsure how to resolve it. Can someone please guide me on how to solve this problem?
Hello,
Please open a support request here https://thememove.ticksy.com/submit/, then we will check the problem better.
Best regards
This is by far the most frustrating experience. I have had problems back to back with this theme. Two separate developers have confirmed a glitch in this theme. I reached out asking if the creator of this theme will install and check all functions. They keep responding with the instructions on how to install. There is a problem with learnpress plugins. The theme gets stuck with edits, not permitting change. I have uninstalled and reinstalled three times only to get the same results.
Hello
You should set up Elementor settings with these options to make it work:
https://prnt.sc/Ft3VgqK67DbI https://prnt.sc/XoSE0NUwxhIaIf you want to install theme, you can follow this document
https://document.thememove.com/maxcoach/installation/theme-installation.htmlRegards
Hello! I purchased the Website, however I have a problem with importing the Main themes for the home page.
The upload got stuck at a random percentage and cannot process! It can easily import the Landing page option, but I am trying to setup to have the homepage theme: Maxcoach – Education as major one and so far I cannot do it… Any help would be much appreciated. Thank you!
Hello,
You can refer to this article to fix the issue. If you still can’t import your demo, Please open a support request here https://thememove.ticksy.com/submit/, then we will check and guide you step by step to fix the problem.
Best regards
Hi! To which article sorry? I don’t see any link from an article. Thanks!
Before install theme and import demo data, please be sure your server environment meet our requirements as article bellow to make the theme functions work:
https://thememove.ticksy.com/article/13935/Thanks
Hello! My website is online with MaxCoach theme, but in the last update of LearnPress, my page “Cursos” lost your translation and return to “Courses”, even if I changed the LocoTranslate files, because the archive-courses.php template is outdated. Furthermore, I found other template parts that are outdated: 1) maxcoach/learnpress/archive-course.php 2) maxcoach/learnpress/pages/profile.php 3) maxcoach/learnpress/single-course/sidebar/user-progress.php 4) maxcoach/learnpress/checkout/form.php
I tried to submit a ticket, but my support expires. However, this is not a ask for help, the theme has an error! Solve this issue, and stay alert for this don’t occur, please!
Hello
You can use Loco Translate plugin to change it:
https://thememove.ticksy.com/article/13941/When creating language file to translate, you should select Custom option to make translation file safe when updating the theme:
https://prnt.sc/klLrolv1_zT5 https://prnt.sc/j8RbHjFW7_RSThanks
Hi, this is a prepurchase question. I would like to know if the theme supports tutors registering and paying a monthly or yearly fee to be a tutor on the site with their specific courses live online then students sign up and pay online to attend the courses.
Hi,
It is supported to work with Paid Membership Pro plugin to do that.
Regards
Hi, can’t we use woocommerce payment methods for course payments? The woocommerce payment methods I have uploaded do not appear on the course order page
You can use this plugin to get it
https://thimpress.com/product/woocommerce-add-on-for-learnpress/Regards