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Domain Search Option not working
Thanks for reaching us.
The Domain Search option of Maxhost Theme is working perfectly in our Demo Live Preview and also in our test sites. If that is not working in your site, the support team needs to check the backend to find out what settings went wrong there.
Please click on this link to get the support team.
Please provide your item purchase code to the support team, so that they can verify your purchase and support period and provide you required support.
If your 6 months support period already expired, please renew your support license and then provide the renewed license key to the support team. The support team will get back to you within 24 hours.
Thank you, Fluent-Themes
Hi, if you see here http://espsystems.co.uk/ the menu on SME telephone solutions does not let me select the cild elements due to spacing, something must have changed on the theme. Can you explain how to correct?
We are using the latest version of Maxhost Theme and Plugins in our Live Preview. The child menus can be reached perfectly in our Demo Live Preview and also in our test sites. If that is not working in your site, the support team needs to check the backend to find out what settings went wrong there.
After the update to the latest WHMCS the theme stop working for WHMCS to where clients can’t log in.
Hi, Thanks for reaching us.
Is there currency option in this theme?
can i add payumoney for payment integration?
is theme is hide and show options?
Please let me know
Thanks for reaching us.
Please take a look at the Live Preview of client area to know about the payment making features. And, if you are talking about sections Hide/Show options, yes the theme got that options to hide/show any sections of the theme.
Do you have any documentation for configuring the Domain Search ? If you do it is very well hidden !
If your 6 months support period already expired, please renew your support license and then contact the support team, they will help you within 24 hours.
With due respect, I shouldnt need a current support contract to ask a question regarding what appears to be missing documentation. I purchased the theme more than 6 months ago and due to various issues outside of my control was unable to even start looking at it until just recently. Most things can be worked out with knowledge and help from your documentation but this function isnt working and there is no documentation
Thanks for reaching us again.
If you kindly spend a couple of minutes to read the Item Support Policy of ThemeForest, you will know that During the item support period the author is expected to be available for the followings:
All of the above support is available within the Support Period only. If you still have any question, please provide your item purchase code to the support team, so that they can verify your purchase and support period and provide you required support.
Firstly, dont be so condescending – I am perfectly aware of what your support policy says !
Secondly, I did contact your support within a few days of purchasing the theme and got little or no help for any of the questions that I asked.
Thirdly, I have already said to you that almost immediately after purchasing, I was unable to spend any time (due to a close family member being seriously ill and subsequently dying if you really need to know !). I accept that this is not your fault and if I require product support then it is down to me to purchase a support extension.
Fourthly, you are however, completely missing the point ! Your documentation is not too bad although some areas make little sense while others are covered well. My point is that this functionality is not covered ANYWHERE in your documentation and as this is a pretty major functional area, it really should be covered.
Thanks for your comments again.
We just checked your emails to our support team and found the support team replied to you with all the answers you were looking for. Was there any question unanswered? If so, please inform us, and we will take necessary steps to punish the support staff who didn’t answer your question. And also, we will provide you 1 week support for FREE, if you really didn’t get answer from our support team you were looking for.
And, thank you for your helpful suggestion. We will try to find out the gaps of the Documentation and will take necessary steps to fill the gaps.
hello i need to understand why this theme is available on envato element and when i installed it keeps on asking my purchase code knowing that i was able to download this with envato element subscription
We understand, there are some doubts going on. Please visit the user-terms page of Envato Elements and kindly read the paragraphs under this title “How downloading and registering Items works”. You will find the following 2 important points to clear the doubts:
First Point: When you download an Item as a Subscriber, you will be asked to register that Item. Upon registration, you will be granted a license from us to use that Item for the purpose you nominate during the registration process.
So, you see a license you will get from Envato Elements team to use the item. You should use that license key when the theme asks for purchase/license code.
Second Point: The Items do not include the level of after-sale support that you would find for similar items purchased separately on Envato Market. Please visit Envato Market if your project requires a particular level of support.
So, you see the item support is not available there when you get an item from Envato Elements. If you need the support, you must purchase the item from Envato Market (which is ThemeForest here).
If you need any more help on using this theme, please purchase the theme from here (ThemeForest) and contact the support team with your Purchase License from ThemeForest. The support team will get back to you within 24-48 hours. Unfortunately, theme support is not available with Envato Elements license.
Can I use the WHMCS Template only without using your MAXHOST Theme. i.e. using a different wordpress theme with the maxhost whmcs template?
Yes, you can do that. But if you want your WHMCS site’s header and footer like Maxhost theme, then you will need to do some manual editing of couple of files of the WHMCS template.
Hello, can i use this theme without whmcs? the order can be placed by woocommerce?
Yes, you can use Maxhost theme without whmcs. The Maxhost theme is a WordPress theme which can run alone without WHMCS. The only thing you will miss is the client area if you do not use WHMCS.
You can sell your products through WooCommerce, since Maxhost is compatible with WooCommerce. You can take a look at the Live Preview of WooCommerce pages of Maxhost theme.
However, WHMCS and WooCommerce are totally different thing. You cannot get WHMCS features with WooCommerce, and similarly you cannot get WooCommerce features with WHMCS. To understand it better, you should visit the Client Area pages of our given Live Preview and also visit the WooCommerce shop pages. You will understand the difference.
I bought this wordpress theme and during the installation I got this message:
Decompression of the archive of the extension …
Installing the theme …
The archive could not be installed. The theme does not have a style.css file.
The installation of the theme failed.
Looks like you did not purchase the Maxhost theme using this account. Please contact the Support team using the account you purchased the theme. They will get back to you within 24 hours
Is it already enabled for version 7.6.1 of whmcs?
The WHMCS templates are enabled for version 7.6 of WHMCS. We always declare the compatibility with new WHMCS versions in the theme details page. Hope you will keep an eye in the theme details page when whmcs releases new versions.
thanks for your reply
There are two versions, 7.6.0 and 7.6.1.
The question is whether they have support for 7.6.1
Thanks for your reply.
As we mentioned in our previous reply, we always declare the compatibility with new WHMCS versions in the theme details page. When the version 7.6.1 is supported, we will declare that in the theme details page also. Until the declaration comes, the templates will be supporting up to version 7.6.0.
now question is how i can modifiy the theme of whmcs.
Please provide your item purchase code to the support team, and they will provide you required support within 24 hours.
Hi, Everything working fine. But can you please update blog section of this theme with some thing elegant. Blog does not look good at all we had to customize it allot. Thank you
Hi, Thanks for reaching us and your kind suggestion.
We are keeping it in our to-do list. We will improve the blog section design in Maxhost theme’s future versions. But unfortunately we cannot give you any ETA of this. We will mention in the Theme Details page when the blog design is updated.
Do I need to purchase a WHMCS licence to use this theme?
No, you do not need to purchase a WHMCS license to use Maxhost theme. You can use Maxhost theme without whmcs. The Maxhost theme is a WordPress theme which can run alone without WHMCS. The only thing you will miss is the client area if you do not purchase WHMCS license.
I want a list of all Simple-Line-Icons with the icons. Their website is down and I have to look via debug which icons are available, but without the icon. So I have to test every icon to see how they look.
Simple-Line-Icons are provided by 3rd party and the preview of the icons are available only in their own site which is here. We are seeing their site is down now and hoping for their availability again soon.
While the site is down we need to use the Font-Awesome icons instead. From here you can get the preview of the Font-Awesome icons.
If you have any other questions, please do not hesitate to contact the Support Team.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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