Reviews for MaxHost - Web Hosting, WHMCS and Corporate Business WordPress Theme with WooCommerce

26 Reviews

for Other

The theme is WOW quality :-) . Everything of this package is top notch. The documentation says everything I need to know and the video tutorial is also a great help. I stuck just once because of my lack of experience in using WordPress (this is the first time I have used a WordPress theme for my site), but the support team helped me right away. I am just loving ThemeForest because of this Maxhost theme and the team behind this. I hope other themes of ThemeForest are also like this :-)

Fluent-Themes

Author response

Hi,
This is great honor to have such great comments from the users of Maxhost Theme. We would love to produce more good works so that we can have more and more satisfied customers like you :)

Best Regards,
Fluent-Themes Team

Full of bugs, the documentation is lacking of important information, and support doesnt care about problems, just excuses thats never comes to be reality

Fluent-Themes

Author response

Hello,

We're sorry but this is simply not true.

Talking seriously, we have asked you countless times that just show us couple of Bugs you are seeing in the theme and we will take care of them. But, you are just saying same words again and again 'Full of Bugs' and not giving any details of the bugs. There cannot be malicious codes or full of bugs in Best Selling WordPress Website Host Themes:

1. All files on ThemeForest are getting scanned and checked before being approved. There's very little chance of malware slipping through.

2. Maxhost userbase is more than 400 users. If what your saying was true there would be tens of thousands comments like yours - not only one.

We have detailed documentation, videos and a support center where you can speak directly to one of our support experts who can show you how to do whatever it is you need to do.

We already told you quite a few times that you need to renew your support license to get theme support, since your 6 months support period expired almost 4 months ago, but I guess it's simpler to blame the theme and ask for support without having any support license.

However from the facts above and from your emails to us saying 'Please make the refund' we conclude that you either have not spent sufficient time getting to know the theme or you just want to use the theme for FREE by taking the refund.

for Customizability

I have used WHMCS-Bridge and whmpress, but they all have bugs and setup is really difficult. MaxHost is best if you want simple yet fast way to integrate WHMCS with wordpress. Support is also very helpful through out the process.

for Feature Availability

Overall the theme has a lot of potential. It is not as easy to work with as some other themes ( I am a non-coding person ). There are several things that could be added to make the customer experience better once you start working with it. The main disappointment is the documentation and knowledgebase. It is very weak. You have to spend a lot of time trial and error to see what you actually get and don't get. I don't feel any updates have been made that actually are significant in moving the theme forward. Hopefully, a major update will come, but the changelog only shows minor bug fixes here and there. Support is a bit terse, similar to the responses given in the comment section. With more TLC this could be a top performing theme, but it is not there yet and I am not sure the developer is taking it there.

Fluent-Themes

Author response

Hi,
We are providing online and offline version of Documentation. Here is the online version of the theme's Documentation, which you have visited already we presume.

We are not sure which part of the Documentation you did not understand properly. We can always help you understand any parts of the Documentation. Our support team is there waiting for you.

Please send us the list of things you want us to include more in the Documentation. For example of a list: i) How to change the logo from WHMCS page. We will try our best to cover all the lists you provide us in our Documentation.

Thank you,
Fluent-Themes

for Customer Support

I'm not kind of person who writes reviews all the time yet always depends on them when I purchase items. However, Fluent Themes have created a Stella theme linking both WordPress and WHMCS together without the need of a bridge or complex sets! More so the after support has to have been by far the best support I've ever encountered. If I've stumbled across a bug or something else minor they have fixed it in. O time!

All in all, if you are looking to link a WordPress install with WHMCS with the minimal of fuss but with a top quality look, then this is the theme for you! I would highly recommend this theme and the support of it, to anyone!

for Feature Availability

At first i was a little lost on how to use this theme. But that might just be because of my lack of knowledge on WordPress.

But with a couple of the provided tutorial videos i was able to completely setup my nice and professional looking site. I had a few set backs on the way and had to reinstall the theme two times or so but its not a problem it may have just been an error that i had caused with the system it was no biggie.

I would definantly buy anymore themes that i need to with this account. Very pleased.

for Customer Support

Customer Support went above and beyond for us.
This theme is coded well and we would recommend this theme to anyone!

for Customer Support

Great Theme and the Customer Support is Top-notch!!! I highly recommend these guys!!! A++++

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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