THEMEPLE

THEMEPLE supports this item

Supported

429 comments found.

Hi,

Works with the last Wordpress version?

Thanks, Allan

Mirela2910

Mirela2910 Author Team

Hello,

Theme needs just a few edits to be fully compatible with the latest version. If you open a ticket in our support forum, i will send you a copy of the edited theme package. We will update it, but if you do not want to wait, i can send it to you instantly. Let us know.

Best regards!

Hi,

Please i have problems, when i try activate “Revolution Slider” plugin.

Please when i try activate it on the last version of wordpress “4.8.2” i only receive a white page.

Thanks, Allan

Mirela2910

Mirela2910 Author Team

Hello,

We have tested it an there is no issue relating Revolution slider and theme with the latest WordPress version. Do you have any other plugin installed? Deactivate them all and let only theme’s included plugins. Please open a ticket into our support forum and send us some more details on your site. So we can help you find the culprit.

Best regards!

Hey, I want to update our website but it runs on an older wordpress version and an older theme version. If I update both wordpress and the theme, will it run smoothly? The theme hasn’t been updated in 3 years, that’s why I am asking.

Hello,

Yes you can update theme and wordpress but before i recommend you a backup.

Let us know if you will have any problem so we can help you with any issue.

Regards!

huzanf

huzanf Purchased

Hello,

I updated my wordpress version, however now I cannot make changes. The upload button doesn’t work to change site logo. Please support.

Mirela2910

Mirela2910 Author Team

Hello,

Please open a ticket into our support forum. Send us some wp credentials in a private reply. So we can give it a closer look.

Best regards!

fervity

fervity Purchased

Hi, how are you? Since months, i have a problem with Page Builder. I cant see any page builded (i cant edit) and i cant create page template (but on the website i can see all pages). Im on WP 4.9.4.

Mirela2910

Mirela2910 Author Team

Hello,

Please open a ticket into our support forum. Send us some valid wp credentials in a private reply. So we can give it a closer look.

Best regards!

Hello, I would like to know if this theme is still supported. I would like to renew your support for help. Thank you

Hello,

Yes we still support the theme.

Let us know.

Regards!

Hi! I need to update my website but the lastest theme update is about NOV 15 … when will the next theme update? thanks

Mirela2910

Mirela2910 Author Team

Hello,

We are working on it. Sorry i can not give you an ETA just yet. But we will try to add an update this month. You will be notified for anything.

Best regards!

ok! thanks … regards

Hi! something new about the update? regards!!

I would like to know more about the drag and drop – is it similar to visual composer? also what size photos do you require for your homepage slider? Do you need to upload your own logo? IF so what is the size. Thank you in advance

Hello,

The kodde drag and drop builder works with block and is easier than visual conposer but dont offer all the features that visual conposer offer. The size of the images but if the images are bigger isnt a problem because our function cut and crop it automatically.

If you want to work with composer we have lot of other themes similiar to Maximus like Vision.

Let us know if you need any further help.

Regards!

Could you tell me what features it doesnt offer? Just want to be 100% sure before i purchase.

What is the size of images? I would like to purchase but have had problems with previous images so dont want to waste time once i change over webiste – the JPG size or the size of the images for home page slide please.

Lastly – do we need to upload logo- what is the size of a log to fit the area – please specify.

Hello,

If you want to create a website similiar to the online version builder can do this for you.

The image have to be at 1400 pixels in width for the sliders and between 600×600 px for other elements. The logo height and width isnt a problem. Anyway we can help you.

Let us know.

Regards!

i cant seem to log into your support – i dont know my wordpress username. I really need support help.

Hello,

Please send us the email used to register into support forum at themeplethemes[at]gmail.com. So we can send you back some new valid credentials to login.

Best regards!

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