A few questions…
1. Can we adjust the height of the main pic
2. How customizable is the theme? Full control panel?
3. Can certain features be turned off?
1.) Sure you can its easily from panel
2.) Fully customizable with colors, fonts spaces etc..
3.)We have an Advanced Theme Options that offer to the users the possibility to customize everything.
Thanks for the prompt reply!
Displays horribly on my iPhone 5 ios 7.02 as of Oct. 16, 2013
And you guys call this a responsive theme??!! No way!!
Sorry but the theme was tested today and looks ok on iphone 5 .
Please take a look again.
Let us know.
the logo text is overlapping with the logo.
how do i shift the logo text further to the right?
We just tested the theme on iphone 5 and the theme looks ok.
Please open a ticket on our support page: themeple.ticksy.com
the theme looks terrible in mobile.
will this be fix?
hi I added a larger logo and it looks fine on computer however on the phone its not responsive and also since I added a larger logo the menu doesnt work, how do I fix this.
In ipad is not responsive (boxed layout) are you going to fixed? thanks,
We have fixed any issue with responsive.
you have been doing some updates on this theme do I have to download the whole thing again?
And I write above question again:
I added a larger logo and it looks fine on computer however on the phone its not responsive and also since I added a larger logo the menu doesnt work, how do I fix this.
Please send to us your online link and we will see what cause this issue.
can I send you guys the link in a email instead of posting it here?
Please send this link by open a private ticket on our support page: themeple.ticksy.com
Hi, Unsure if I am being stupid or missing something but how does the layer slider work? I try to add it to a page following the documentation and it does not work!
I am just trying to recreate the homepage on your demo but I don’t believe this actually works.
Have you tried to install dummy data?
No, not dummy data. Is this something I should do?
Thank you for the quick response.
Ok I just turned dummy data on and it showed over the top of my homepage a demo, I had to turn it off. But can I ask, what does this do? Thank you
Ok im all at a point where I am showing a slider area but no slides? Sorry to bug you but I am just wanting to get this working. http://damsonhealth.com/
Have you tried to set the slider and the slides you will use for the home page ?
Please go to the home page and edit it.
In the slideshow section please select the slider you will use for ex: Layerslider and the slide you have create.
Click on save.
And you will see your slider will be show in the home page.
Also you can use our preview demo slider. Find it in Documentation folder in the file layer_dummy.txt and import the layerslider.
Hello, Thank you
I have created the slider, but the issue is, it doesn’t show images.
I have tried the demo sliders but again they do not show up.
Here is a link: http://damsonhealth.com/
I hope you can help
Thank you in advance
Please try to upload the images for the slides this is the reason you can’t see the layerslider.
If you can’t resolve the issue please open a ticket in our support page: themeple.ticksy.com and we will try to help you.
No the banner (LayerSlider) doesn’t work at all. I’m a web developer and would know if their is an issue but following the guidelines and doing it in the most simple way, it still doesn’t work. Does anyone else have this problem as I feel this is a real issue.
I have a slider with new images in, I have the home page with it switched on, I am using a dynamic template for the homepage, yet it doesn’t work at all.
It’s very frustrating.
If I open a ticket, will it get raised?
Possibly any Layer doesn’t work in a page with a dynamic template?!
No works perfectly we have tested it.
Sorry for any inconvenience.
We will take a look to your ticket.
No it doesn’t work. I can see that.
Ok ill raise a ticket.
Hi, I love the theme so far, but have run into one issue, how do i remove the page name/breadcrumbs in the layout? i don’t want to show that on my home page.
If you want to remove entire the page header you can disable it by editing the respective page. Switch off the page header option.
In case you want to remove only the breadcrumbs please add this line into Theme Options > Styling > Custom css box
Click on Save.
I need help
Please download the latest update of the theme.
Hi! How can I add the “Search” and “Login” portions to the top-left of the site like how its done in the demo?
Go to widgets and Drag n Drop the widget Top Navigation put it in the Top Header Left widget area.
Hehe yea I discovered that a moment ago. Thanks for the quick response!
Why did the template dissapear for a few hours on themeforest?
Sorry we have made an update and now the theme its already online.
Hi, I need to place a Bigger logo in header and I do not find the way to do it without creating other problems in template
We have responded to your ticket.
Your response does not work.
Still having the same problem. When you make bigger the header, the header overlap page headers (breadcums), and home slider.
Please can you send to us your online link and we will take a look.
How can I translate pages in “Maximus Page Builder” with WPML?
What do I have to change in WPML so I can make that pages translatable?
You have to create one page template in page builder for one language and one for the other language.
Also when you edit the pages for one language you have to select the page template you created in page builder for that specific language.
We recommend you to read the tutorial on how to configure and use WMPL plugin:
What about blog page? I made a translated page of the default blog page. Blog page on the default language works fine, but not on the translations. I don’t get blog posts inside the translated blog page.
I’ve selected the blog page inside your framework (Select Blog Page).
Forgot to make changes to Settings -> Reading. Srry, my bad
In the blog pages, the “Share This Story” icons doesn’t share it, just open the specific Social page. How can we share the post throught these icons?
Please try to add into Theme Options > the sharing links that the socials gives to you.
Let us know if you want further help.
i’m sorry for my english, I try to explain my problem:
I want use the boxed layout but when I select does’t work. I’m going on the theme options and check Boxed layout, but I see no changes in the page… when i come back in theme option the “green check” is disappear.
I put the same question on the support forum. Thanks!
Sorry we will take a look.
Thank you but I’m still waiting your support on support forum.
I also noticed that everything I try to change in theme options with “green check” disappears from back end and has no effect on the front end. I can’t work with this theme…. please help me!!!!
Hello I have install this theme everything fresh installed new.
And I have to install and activated all the plugin into the wp.
I got problem now with
1) (LayerSlideWO] Slider not found,
2) LayserSlider:jQuery Transit issue
You can check here on my test site !
Please help me what to do. I tried disable revolution slider and the layerslide Wp works. but I want to have both ??? what to do now ?
Have your read the documentation ?
Please try to edit the page you want to show the slider and in the Slideshow section please select the layerslider as slider and also you can select the slides you will use that was created in layerslider panel.
Keep in mind that you can use our layer dummy data too if you want to use the our demo layerslider. The file to import was in the documentation folder the file name is layer_dummy.txt.
Let us know if you want further help
Thanks for the fast response. But is there anywhere. I want to have a live chat with you. Its much better. Cause there is some problems need to be fix in livechat
And there is something wrong with your import:
“Import Dummy Data. Option: Do you want images? YES”
Import dummy data from your server returns all the times “ERROR” !! ?
Some hosting block the possibility to download files outside the hosting area.
Please try to install the dummy data without images.
I love your theme! Is there a way or an option to add a telephone number to the top of the header in addition to or in place of the social media icons, select a language, etc.? Also, could we add an email address up there, too?
Yes sure its so easy to make that by adding the widget text in the top navigation widget area.
Let us know if you want further support.
I added a text widget to the Header Right Widgetized area, but the text is not showing up in the upper right area where the social icons would normally appear. Please help. Thanks.
Nevermind. I figured it out.
templet looks very nice. is there video upload option and video gallery page . can u please let me know
Yes you can add video on single portfolio or blog also can add video in great gallery element:
[PRIVATE] Ticket #113706
Hello, you seem to have left me at a strange point on my ticket where I cannot log in as I don’t know what you are doing, and you haven’t responded for 4 hours.
I just need a quick answer in reply to your answer…
Possibly also take down ‘Average Response Speed:
30.5 Minutes’ as it’s been 4 hours an I paid for this.
I can understand if you have a lot of inquiries but I still have no response and you did start answering my question.
“We are doing our best to answer your questions asap.
Monday to Friday, 9AM to 5PM (EET) +0200 UTC.”
That needs to be changed.
I have hard coded my own banner into the header and yet it still doesn’t work.
Much confusion!!! Does this Theme work?!!
Have you installed any third party wordpress theme?
No just yours.
Sorry, i mean third party plugin.
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