368 comments found.
none of Demo is working!!!!!!!!!!!!!!!!!!
Hello,
Thank you so much for contacting us.
We checked and now our demo is working properly.
Please check and let us know if you have any questions.
Thanks!
Hello on homepage the rating stars is still gray even if product has rating. can you check it. its urgent Thanks
Hello,
Thank you so much for contacting us.
To display ratting on homepage you need change status is Approved in admin panel. You can refer this link: https://magefan.com/blog/manage-magento-2-reviews-and-ratingPlease let us know if you have any questions.
Thanks!
every thing is correct can you check your own demo? Let take your demo is example
this product (http://magento2.magentech.com/themes/sm_maxshop/default/emaset-tumas-same-rumas.html) has 1 review but on home page is till gray not yellow
http://magento2.magentech.com/themes/sm_maxshop/default ThanksHello,
For any technical issues, please submit a ticket via this link: https://www.magentech.com/submit-a-ticket/submit-ticket . Our developers will help you there.
Thanks!
already created now waiting for response
Hello,
Our developer is checking and will response soon.
Thanks!
how do i use this template. i tried downloading magento and i am seeing adobe commerce
Hello,
Thank you so much for contacting us.
To use this theme you can refer our documentation: http://documentation.ariestheme.com/sm-maxshop24/
If you have any questions please submit ticket via this link: https://www.magentech.com/submit-a-ticket/submit-ticket . Our developers will help you there.Thanks!
What they Say about it, They Provide the Same thing. I am Using this for my site Techlarapoint and it is working amazing. MaxShop is a highly customizable responsive multipurpose Magento theme that has a stylish, eye-catching design, and can be integrated with many Magento extensions, such as the Smooth Transition Image Slider, Vertical Mega Menu with multiple columns, and the Static Blocks with nice images.
Hello,
Thank you so much for your comment!
buying this theme for 99 can i install on unlimited domains? I got here through the website and there I said yes, but in the envato informs that no. I was in doubt.
Hello,
Thank you so much for contacting us.
You can install on unlimited domains. But we only support on one domain. Do you understand?
Please let us know if you have any questions.
Thanks!
Hello,
Thank you so much for contacting us.
Please let us know how can I help you?
What is your problem?
Thanks!
I installed theme on mymomsbasket.in top menu not working as and also not shown on admin side.
Hello,
Thank you so much for contacting us.
For any technical issues, please submit ticket via this link: https://www.magentech.com/submit-a-ticket/submit-ticket . Our developers will help you there.
Please note that our responding time is within 24 hours excepting for weekend, don’t forget to give us purchase code and your website information via ticket to save your time.
Thanks!
Purchased product and works as intended. Thanks, Long Island Web Design
Thank you so much!
hi please show how to change images on the home slide SM Image slider, instructions not clear on how to load images on to it
Hello,
Thank you so much for contacting us.
Please submit a ticket via this link: https://www.magentech.com/submit-a-ticket/submit-ticket and tell us the issue then our team will support you.Thanks!
I want to buy your theme, and i want to use it for magento 2.3.2 which hosting would you recommend that I should use that will make the installation easier for me.
Dear sir,
Thanks so much for being interested in our theme
We recommend you use these hosting provider: SiteGround, Cloudways, Blue Host, Nexcess, Mgt-Commerce, ZeroLag, FastComet
Don’t hesitate to let us know if you have any questions.
Thanks & Regards,
Dear Maxshop,
kindly respond to ticket (MIN-0000001715) as it is over 24 hours
Dear sir,
Our technical supporter replied your ticket. Please kindly check it again.
Thanks & Regards,
Ticket (MIN-0000001715) was not answered, I have closed the ticket and re-create another one [MIN-0000001716]. Please treat this as urgent as your response rate is very slow as against the 24 hours response rate, you gave am already on 72 hours without no reply
no response yet on the new ticket after 48 hours, Please someone needs to respond to my ticket and do the needful
Dear sir,
Your site is working normally now.
Don’t hesitate to let us know if you need any assistance.
Thanks & Regards,
cheak it for more detail
Dear sir,
Thanks so much for contacting us
How may I help you?
Thanks & Regards,
We’ve installed this theme, but the css are missing and not compiled. We have a regular Magento Community 2.3.1 installation. We followed all steps from http://documentation.flytheme.net/sm-maxshop-magento-2-2-x/ and the default themes like Luma work well
Hi sir,
We are so sorry for missing your comment.
For any technical problems, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .
Thank you so much!
hi, i need to find these images, please show me where they are >. > mb01-blue-0.jpg , mb04-black-0.jpg. I just upgraded my magento version, images won’t resize without these images
Dear sir,
Thanks so much for contacting us
Could you please give us your purchase code?
We didn’t see the “purchased” mark on your username
Thanks & Regards,
b7d46f94-2648-46b3-b285-e3552482934f
here, thank you
so much! sorry i logged in with the wrong acc—is it safe to post my purchase code here ?
And i also want to ask if i am able to get a newer theme version 
Dear sir,
If you’re updating Magento 2, please go here app\design\frontend\Sm\tên theme\etc\view.xml to resize image.
Please let me know if you use Magento 1. I will guide you.
Thanks & Regards,
hi mate, i’ve already known you’re from VN too, of course. I couldn’t run command to resize images as xml config (resize command error), i just upgraded magento to 2.3.2, is that the reason?
Dear sir,
Please try to run these permission command in the previous folder:
chmod -R 777 pub
chmod -R 777 var
php bin/magento catalog:images:resize
Do you have a Skype id? We will support you via Skype
Thanks & Regards,
Hi,
Is the theme compatible with Magento 2.2.8? Our site is on Magento 2.2.4 and I read that Magento recommends we upgrade to 2.2.8 because of security issues (https://techxplore.com/news/2019-03-magento-commerce-platform-users-told.amp) . Please confirm if I should do this without concern about the theme compatibility.
Dear sir,
This theme is compatible with magento 2.2.6 and is upgraded to magento 2.3.0. You can consider to update to Magento 2.3.0.
Thank you!
The link I shared above says “Magento versions impacted were 2.1 prior to 2.1.17, Magento 2.2 prior to 2.2.8 and Magento 2.3 prior to 2.3.1.” So which version should I upgrade to? I see only Magento 2.3.1 on https://magento.com/tech-resources/download
Dear sir,
You can update to Magento 2.3.0 which this theme is compatible now. About magento 2.3.1, we may arrange time to update later.
Thank you!
There is no Magento 2.3.0 on https://magento.com/tech-resources/download. After Magento 2.2.8, it is 2.3.1
Dear sir,
Your link is broken. The information of magento 2.3.0 is here: https://devdocs.magento.com/guides/v2.3/release-notes/ReleaseNotes2.3.0OpenSource.html .
Thank you!
i faced so much issue installing this , with this new update which is easier to get started? d manual or the quick installer?
Dear sir,
Manual and Quickstart is 2 types of installation which you will apply for your website. You can not choose it based on your hobby. It will depend on your site. You need to read carefully documentation to have correct and smooth installation: http://prntscr.com/n0c56u ( link doc: http://documentation.flytheme.net/sm-maxshop-magento-2-2-x/ )
Thank you!
Quick installation magento version?
Dear sir,
When you buy this theme, there will have 2 files for 2 types of installation: Quickstart Installation and Manual Installation.
Thank you!
What is the version of magento when installed with quick installation
Dear sir,
We do not see what you mean? Anyway, you will get package of the latest version of magento to install.
Thank you!
Hello Team,
I have purchased this theme and hosted in my website https://www.mytectra.com/ The problem is SM Basic Products, the image is not displaying since last one year. Could you please let me know is there any work around..
Dear sir,
For any technical issues, please create the ticket via this submission link to get help from our developers: https://www.magentech.com/support/tickets .
Please note that our responding time is within 24 hours excepting for weekend. To save time, please give your purchase code and all your website information via your ticket to check.
Thank you!
How to remove Share Buttons – AddThis on Product Page? Thanks
What is the use of: Use when merge css and merge js = Yes under SM Theme Maxshop? Does it speed up the page?
And Also AJAX not working after changing to HTTPS
Hi sir,
For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .
Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!
Thank you so much!
What is the use of: Use when merge css and merge js = Yes under SM Theme Maxshop? Does it speed up the page?
Dear sir,
We do not solve any technical issues here. Please contact our support team to deal this problem.
Thanks!
I like this theme. My clients are non technical so is it available page builder or frontend builder to customize home page in your theme ?
Dear sir,
It is pity that this theme does not page builder feature. If you really want, you can use our full service to have perfect website until it works normally from us. 
Thanks!
Thanks, I am a developer ,my client want those theme which provide page builder so when they want to change in home page ,they can change according their need rather than call developer. I am finding 3 page builder themes for my non technical clients.thanks for response
Sorry that our theme does not meet your need of page builder
Hello,
my website is: https://www.allmobile.com.mx/magento193/ When I add items to the cart, these are not added, could you help me please?
Hi sir,
For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .
Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!
Thank you so much!
Hello,
my website is: https://www.allmobile.com.mx/magento193 When I add items to the cart, these are not added, could you help me please?
Hello,
my website is: https://www.allmobile.com.mx/magento193/
Hi sir,
For any technical issue, please create the ticket via this submission link to get support from our developers: https://www.magentech.com/support/tickets .
Remember that our responding time is within 24 hours excepting for weekends. To save time of support, please send all exact FTP and website information via ticket for developers to check!
Thank you so much!
