Sara_p

Sara_p supports this item

Supported

4270 comments found.

I have recently updated my theme and the shipping is not calculated correctly when the purchaser buys in PayPal, the shipping seems to default to £0.00 GBP in PayPal – which is costing me money as I have to ship for free! I have set up all the shipping classes and zones so not sure what the problem is?

yith-andrea

yith-andrea Author Team

Hi badly,

sorry for the late response, anyway you should contact our Suport Desk as we take a look what’ s wrong directly in your installation.

Hello, is there any way to pay per question in support? I have one issue with the theme which I think you can fix in minutes but my only option is to pay $45 for support, which I cannot justify for fixing one problem?

yith-andrea

yith-andrea Author Team

Hi chicky,

we are sorry but the only way to have support is extend the license.

Is mayashop compatible with WordPress 4.7.2? Our website is now vulnerable to attacks and have been waiting for weeks now for the update. Can you please give us a firm date on when the theme upgrade becomes available please?

yith-andrea

yith-andrea Author Team

Hi forest,

yes you can install WordPress 4.7.2 without problem.

lixation

lixation Purchased

When will you release an update for Wordpress 4.72?

yith-andrea

yith-andrea Author Team

Hi lixation,

we are working to a version for WooCommerce 2.7(come out in February), the current version should works yet with WordPress 4.7.2

amazing work… good luck

yith-andrea

yith-andrea Author Team

thanks ;)

sitesme

sitesme Purchased

Hi, I was trying to get access to the documentation and videos for this theme, to find out that this is only available for users with a valid support subscription? Documentation only? How come?

I find $45 for 6 months support extremely steep mostly when compared with other themes and this is about 70% of a new license. It’s prohibitive, sorry.

Like another user here asked, paying this amount just for a question is quite silly. Mine is as simple as “how to change the products per column”? and there is nowhere to find this answer.

Nevertheless, it’s time to move on into a new theme. I can not support your business strategy here. Sorry!

Hello, How many gateways (woocommerce) in your theme?

chicky365

chicky365 Purchased

Hello How do I add the footer1 widget (or any footer widget) to the bottom of my homepage, as currently I am only seeing what is on my home page template with no footer other than the copyright text?

khphoon

khphoon Purchased

Homepage not display correctly on http://www.flowerbouquetmalaysia.com/ after update the maya version. May kindly advice what happen? Earlier was ok but after update, the homepage left only the slider part. Thanks

Hello, how can i reduce the space between menú and slider??? Also i would like to know if i can make the theme wider!!!

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