Hi there, I am getting some funny error about the jquery on my site. www.zillagrip.com.au
blockUI requires jQuery v1.2.3 or later! You are using v1.10.2
Any idea what is going on here?
Also when i updated the theme version i had some funny things happen to my site. and when i tried to update the template to the latest woocommerce, it played up to.
The template, doesnt seem very adaptable to updates to the site.
I cant actually get an add to cart up at the moment, so no idea why the site suddenly stopped working properly.
Hi, please open a ticket to our developers http://support.yithemes.com and submit them the same question. Unfortunately I’m not able to help you with technical issues.
HI I downloaded Mayashop Theme and working for the first time in wordpress. So i was wondering if anybody could help me with a few questions.
1. There is a extra (ugly) search bar on the end of my page and i would like to delete that, but i dont know how. I already went to header and removed the search code but than i delete the nice search bar i that i want to keep.
2. I would like to use a custom background in the footer how can i make this possible?
3. How do i make ‘product-blocks’ under my header-slider?
Hi, I’m using Mayashop theme.
Is it possible to show the topbar with login/account links and with the cart, only in some pages?
I’d like to have the homepage of the website not looking like an e-commerce, but internal pages with all proper components.
Can you advice?
Hi, please open a ticket to our developers http://support.yithemes.com and submit them the same question. Unfortunately I’m not able to help you with technical questions.
HI Sara just a quick one,
On the first home version slider where do i edit that text to the right of the images??? I found everything else but that…well so far XD
Great thanks! Another one for you, on the “SHOP BY” drop down menu how would you make subcategories list horizontal like on the demo site, rather then vertical…?
you need to add the
Great thanks ill look at that.
any idea where i enter the following
apple touch icon
I cannot find where to enter it and i keep getting 404 errors when people view website with an iphone of ipad
they are placed in the root of the theme.
Hi I’m having a problem with the product category pages when I use this theme – It doesn’t show the category title. Here’s the link mocksite5.info/product-category/fat-burners/
Thanks in advance for your help!
Hello, please open a ticket to our developers http://support.yithemes.com and submit them the same question.
Does your theme allow for both Retail and wholesale pricing dependent on the type of customer?
you should ask the question to WooCommerce team. The plugin manage the shop section and you can ask them if they have an external plugin that could help you.
I have a client who’s wife purchased this theme for her business. Her site is not live yet however there seems to be an issue with the category pages.
They have images set to 270 by 270 but when you view a category page with 9 items on it; instead of 3 rows of 3 items it shows; 3, 1, 3, 1.
Until tomorrow I will not have ftp access; however is there a quick fix for this?
I will say that the responsive element is working.
Thanks in anticipation.
Hi love the theme! I was wondering though if its possible to change the background image and header image when you go to different pages within the site?
Thanks so much!
Hello, yes you can. Please open a ticket to our developers http://support.yithemes.com, they will help you and said them you already talked with me.
Hi there again, I have a existing acct with americart for a payment gateway. is this compatible with Maya theme per there code that gets generated for Americart.??
please submit the question to WooCOmmerce team and ask them if there is an external plugin that adds this gateway.
I bought this theme. I made a page and have empty default widget area and I’d like them to just collapse instead of presenting me with Search, Archives, Categories and Blogroll.
I’m not sure to understand your question. You need to remove the sidebar from the page?
Hi Sara, can i turn off cart mode and use catalog mode for now with this theme? thanks
Hello, yes you can!
Hello, is there color or other filtering avaliable?
i think if it is possible…
and is 8 max of the product on page?
yes you can filter by color or attributes.
There is also an option that allows you to set the number of products per page.
If I purchase this template, will everything be the same as the demo version? Sorry to ask, but I barely know a thing about coding.
Thanks a lot and Best Regards,
yes you will get the sample data!
Hello Sara and Nicola,
I have been very disappointed with the first eCommerce theme I purchased (not YIT). I have encouraged the customer that we should change over to a theme like yours. I have been very impressed with the testimonials you have highlighted here. My client is fixated about using the Revolution slider. You have a list of 8 sliders which don’t include the Revolution slider.
1. Which slider one can layer the movements of images and text over a background which is similar to the Revolution Slider? It appears to be the Parallax slider.
2. What is your average turn around time for support questions, even on weekends?
3. What types of documentation is included, i.e. videos, files, etc?
4. Does the admin panel have custom CSS ability?
5. Does this theme cover logging out as my current theme does not?
Look forward to hearing back from you and hopefully moving in the right direction!
1. You can use the Layer Slider, it is similar to revolution slider. Anyway we have other themes in which Revolution Slider is included. See here: http://themeforest.net/user/Sara_p/portfolio
Our general support hours are Monday to Friday, 09:00 to 17:00 (GMT+1). During this time, we can generally provide feedback on any support queries within 12 – 24 hours, whilst we will also commit to answer any queries outside of these hours within 48 hours.
3. The theme includes documentation files and video tutorials.
4. Yes, it does.
5. Sure, it does. Take a look here: http://d.pr/i/ahq9
I didn’t see this in your documentation. How can I change the content of emails sent and received when a user creates a new account.
Great Theme BTW!!!
those emails are managed from WooCommerce. They can be customized from WooCommerce->Settings->Email
Can I use my 900 px wide logo without messing up the theme’s layout?
Thank you! Do I need to remove some menu elements?
The logo does not affect the menu section.
p.s. Is there an option to change the cart icon (Top-Left) and the add to cart when mouse over like this site? http://www.gluesign.com/wordpress/shop-2/ Thx
unfortunately not. The template you posted was customized by themselves!
Good. I’ve purchased it! p.s. Are you Italians?
Hello, yes we are!
Ok allora complimenti per il template! Anch’io sono Italiano
P.S. I’m experiencing problems with the w3c cache plugin. Is it a common issue? Thx Ciao
Puoi scrivere tranquillamente in italiano! I plugin di cache vanno configurati con attenzione negli shop perchè funzionalità come il carrello, il checkout, ecc rischi che non funzionano.
ok grazie hai una guida da consigliarmi per il settaggio? se attivo w3 total cache il template si sballa (menu, header e top nav) grazie ciao
Potresti iniziare con questa: http://docs.woothemes.com/document/configuring-caching-plugins/
grazie Ho inserito i settaggi ma cmq il template si vede male con il w3 cache. Ho aperto un ‘altro ticket (Request #21135) sul vostro sito con altre richieste,se vuoi nel ticket vi inserisco user e password del blog per farvi vedere meglio.
ho risposto ieri al tuo ticket, appena posso ci torno, vedo che mi hai giá passato le credenziali d’accesso!
Abbi un pó di pazienza ancora, grazie
We are very interested in buying this theme only we have some question is it possible that customers have subristion button and after that they can choose product and another one is I suppose positive, if they choose certain product I suppose any other options can be added for example weeky daily instead size etc. Thanks for replying. Sanja
is it possible that customers have subristion button and after that they can choose product
You mean products are available only for registered users? In that case you can take a look to this extension: http://docs.woothemes.com/document/catalog-visibility-options/
if they choose certain product I suppose any other options can be added for example weeky daily instead size etc.
Hi, I had purchased this theme on 08/12 and the Item Purchase Code does not match when I try to register this after the installation. I would really like to use this fantastic theme.
I’m not sure what information you’ll need?
Licensee: NonTypical Buck
please email us your Purchase Code at support[at]yithemes.com and we will check your issue out.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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This item is licensed 100% GPL.
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