a very quick one: it appears that there is a big distance between the images of my products and the price and the same happens between the price field and the add to cart ribbon.
Any idea how I could possibly fix this?
i need to check your website. Please open a ticket in our support desk and add your website URL so we can see it.
I registered on your support website and tried to activate my Theme using the Product/Item ID. Each time I tried, I got an error. And I am pretty sure that I inputted the right code. Can you help me this asap?
Whats the size for the Nivo slider?
Is there i can resize these sliders? Like the uno one so i can smaller and not so wide
Hello, you can change it in Theme Options > Sliders. Configure the UnoSlider and you will see the box “Slider settings” where you can change the sizes.
Pre purchase question.
I want to sell photographic prints and have password protected albums for customers.
Is it possible to add password protected albums?
Also, is there an option to add notes to the item before or during checkout?
you have the standard WP feature to set a password protected page.
You can add notes only during the checkout.
Guys, I can’t activate my theme on your support form:(((
Login my Item Purchase Code for Maya Shop and NOTHING:(( Got this error: ERROR: There was a problem in the activation. Please try again in 5 minutes.
Hello, i enabled the theme on the support desk for you.
I aplogize for any trouble we caused, we are having issues with the activation system!
I paid for it my 60 dollars and theme activation on http://yithemes.com/ is not working. I´m trying to activate it for 1 hour. Where is problem? I want only xml demo content for my page and it´s harder than marathon. Please fix it fast.
the problem is in our activation system, i apologize!
I activated the theme manually for you, check the forum please.
I really want the demo content on my site, but when I try to activate it through http://yithemes.com/ it gives me an error. Can you send me the files or fix it?
Thanks in advance !
Check the forum to get the sample data!
How do you set the blog to the elegant theme.. because i tried as just a regular blog but it was kinda weird.. it had a title then the comment and the blog content and thats not how it should look.
you can change the blog layout in Theme Options > General > Blog settings. There’s a dropdown to choose the layout!
HELP!!!! How to add widgets icons beside title ?
Hello, i’m sorry but i do not understand which icons you want to add and to which title.
Please submit a ticket in our support desk at http://support.yithemes.com. Our support guys will reply you as soon as possible! Thank you for writing us!
oh I mean home page right bottom FREE SHIPPING icons
That is an Icon text widget.
Add it in your sidebar in Appearance > Widgets, it has a dropdown to choose the icon!
I am wondering does your site support WP Multi site?
correction: I meant theme not site
Yes, it support multisite!
Hi, How come there is no tags for the portfolio custom post type?
Hello, we did not add them, if you want you can add the code yourself to get them supported!
Is there anyway to get the description/additional information/reviews area to drop in under the pictures in the products page? Kinda where it is full width.
Add this code at the end of the file maya/functions.php
add_action( 'woocommerce_after_single_product_summary', 'woocommerce_output_product_data_tabs', 10);
remove_action( 'woocommerce_single_product_summary', 'woocommerce_output_product_data_tabs', 60);
How do you set up the newsletter form so its linked to say constant contact?
it’s not compatible with ConstantContact. It requires some data that we can’t add statically in the newsletter form field.
You have to use the provider forms.
I set it to mail chimp but what happens is when I type my email.. and click the button it doesn’t just it bounces and makes you type password and name.
And then in the “Get support” page open a ticket and explain your issues.
There used to be a page in the forums with all kinds of plain video tutorials on lots of things about mayashop. The sliders, their sizes , header everything.
Where is this post??? I cannot find anything related to mayashop on the forums of this horrible themeforrest website anymore.
And then in the “Get support” page you can watch our videotutorials and open a ticket and explain your issues.
for some reason the following plugin wont work with your wonderful theme, the plugin developer thinks there are hooks missing, any chance on next update you can make it compatible
this is the plugin – http://wordpress.org/plugins/amazon-s3-and-cloudfront/
Thank you for reporting this, i will ask to my developers to check.
How to remove Add to Wishlist and product compare button on product page ? http://www.wanfang.co.nz/product/summer-leather-2/
You can disable this features in WooCommerce > Settings > Wishlist / Products Compare
Installed the theme.. Mostly working but it breaks the Insert Media/Set featured image function.. Disabled theme and it works again. Is there an easy fix for this?
Also notice the “add short codes” brings up a 404
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/
I just purchased MayaShop. I can not make Flash Slider work. When I select Flash Slider, i dont see any Slider. All other Sliders works fine. Is this slider not part of the theme? Are we suppose to pay extra for it?
The flash slider is included and is free, maybe there are some js issues.
Hi, I have a problem with the template. When I insert a widget in the sidebar foote I do not see the product description but the HTML code of the image as a link.
This is the link: http://www.caffepertutti.com/
We are not the authors of this theme
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