This author's response time can be up to 1 business day.
The first tab shows all the content for all 4 tabs. (1,2,3,4) Then when I click to the next tab, it shows just the content for (2,3,4), then the next (3,4), then the next shows just (4). Then when you click back through, it works correctly. The content for each tab doesn’t show by itself until you click on every tab. I’ve double checked the shortcode several times and I can’t seem to find the error?
[tabs tab1=”Tab 1” tab2=”Tab 2” tab3=”Tab 3”]
Thank you for your time!
please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.
And then in the “Get support” page open a ticket and explain your issues.
Hello, again. I’m having big problem with a plug-in from woothemes (Brands). Can you recommend a plug-in that shows also brands thumbnails, that work with mayashop? Thanks
Is it possible to get the product slider (the shortcode) to run on a continuous loop? Instead of snapping back to the first item like it does now?
Maybe, editing the js files. Try to open a ticket to our developers and ask if they can help you with this customization. thanks
Is the latest maya compatible with woo 2.1.5?
Is there a Chinese translation coming? Also what does “partial” translation mean…does it mean the language is 20% or 50% done…so only some words will be translated?
It seems we don’t have a chinese translation yet, i’m sorry.
Hi Sara -
Is there a way to disable “No Rating” from displaying on the products until they actually get ratings? I didn’t want to disable ratings but just have it not show until someone actually leaves a rating for the product.
Maya / Woocommerce with points rewards bug.
When a product don’t have variation price the woocommerce points rewards display bellow product price and title (fine).
When have multiple price display under product variation with the variation price and points rewards, all bold, with same font.
The ideal is different size to understand what is points and what is product price.
Is this a bug?
I’ve got Mayashop 2.3.0 with WooCommerce 2.1.5. At the moment when filtering by a product category I get the following errors shown at the top of the screen…
Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘woocommerce_price_filter’ not found or invalid function name in /home/content/65/11228065/html/alisonjonesschoolwear.com/wp-includes/plugin.php on line 199
Warning: array_unique() expects parameter 1 to be array, null given in /home/content/65/11228065/html/alisonjonesschoolwear.com/wp-content/plugins/woocommerce/includes/class-wc-query.php on line 354
Register yourself in our site:
When is the Yith Woo Magnifier going to be fixed?! You removed the scrolling product gallery from the theme (meaning everything except featured image opens in lightbox) but dont update the magnifier.
So now having had that function (and Im imagining most of the theme developer’s clients LIKED that function) it suddenly disappears…
Your support forum says the magnifier is being worked on – but when?!!
Please provide me the ticket number so i can check your issue. thanks
Please without the #, i can’t see the number
Its not letting me write numbers even with the hash…it is three, zero, nine, seven, three. You know the issue exists – seeing my support ticket shouldnt make a difference when you’re already aware of the problem.
We already fixed the issue with the magnifier and sent an update for the plugin. Can you try to update it? thanks
tried it and the magnifier works, but at the same time makes the featured image look terrible I must obviously add a bigger image to allow for the zoom. However when I add a bigger image it means that without the zoom function – when the user is just looking at the featured product image, it only shows the small portion of the image that fits in that frame (as it is a BIGGER image for the zoom)
I seem to spend a lot of time telling you about your bugs…maybe you should think about taking on some beta testers…because Im tired of it.
You closed my original ticket- Ive created a follow up ticket in support #30973
Just asked to my developer to check your ticket. thanks
The Mayashop theme looks great, however I am unable to add product images to the gallery and have had a support ticket running for over a month now with no resolution. I keep being told that a new update with a fix for the issue will be available, but all requests for a timescale have been met with silence. My site has been down for over a month now, as I cannot add products, so I’m afraid I’m having to give a two star rating for lack of functionality as an ecommerce site. Is anyone else having this problem with being unable to add image galleries to products and got a fix for it?
Do you opened a ticket? If yes please provide me the number so i can check. I really want to understand the issues we have on our theme and try to fix all the issues we have with the last woo commerce updates. thanks
As stated above, I did open a ticket and it took over a month to solve the problem! I am now finally able to add product images, but now the “love it, share it” text on products has disappeared, so the ticket is still ongoing. I was also told that it was not possible to make any of the header text bold or italic without extensive knowledge of code and that you couldn’t help with this ‘customisation’. I would have thought making something bold would have been the easiest thing in the world. I do think Mayashop looks great, but is definitely not for beginners! I’ve build an ecommerce site with Wordpress before and it was very easy, but I’ve really struggled with this theme and my site has been down for nearly two months now whilst I wait for responses to support tickets.
My apologies for your issue, but i need the ticket number to check the issue and ask to my developers to help you. Thanks
It is Request #28233
when I am adding some items to cart I can’t delete after… I can’t update my cart items or qty. Please check www.Boutiqeottoman.com
Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/
And then in the “Get support” page open a ticket and explain your issues.
Hello. How to change the text of “ADD TO CART” in my recent products on this page www.azulmarino.com.mx
You have to edit this text in the woo commerce language file
Following on from ‘fidgit’’s post above, Sara can you confirm the scrolling product gallery has deliberately been removed from the theme following the updates made for Woo 2.1?
I have always had the zoom magnifier disabled, the scrolling gallery was just fine. It looks unprofessional now to have a single image open in a lightbox, with forward and backward arrows but no ability to actually move through multiple images.
Please try to provide some detail in your answer rather than asking me to raise a ticket, because I do not have an activated theme associated with my login on here. I purchased a site and the dev of that site has the activation associated to him.
We sent an update of the magnifier plugin, you can update it to fix the issue
Hi Sara, thanks for the reply, but the main point of my question was this: have you removed the scrolling gallery from this theme on purpose? I’m talking about the functionality that used to happen prior to the updates, when the Magnifier was disabled. If you had a product gallery under those conditions, clicking on an image would open a lightbox and you could then scroll through all images using forward / back buttons.
Now what happens is, you click on a image, and only that image opens. The forward / back buttons are still there, but clicking them does nothing. This smells of a bug. Either way, it doesn’t look good.
Can you confirm this is a bug, or have you removed this feature? The way it works now is very odd.
Woo Commerce changed something in the last update so now we have to send another update to fix the issues with our plugin. We not removed the feature, is a js conflict with the new features of woo commerce
can you confirm when the theme will be compatible with Amazon S3 and CloudFront By Brad Touesnard
i think image hooks need adding
I really need the theme to be compatible with the plugin as it is causing slowdowns without correct hooks and compatibility
cant you ask your developers to do it ? i have been asking for this for a while thanks
ask the developers to implement what I have been requesting, i do not wish to file a ticket as very few were ever answered in past, so i figure it is better if you ask the developers to implement the hooks so the theme is compatible with the plugin as it is a plugin I use and need to make site faster, but because theme is not yet compatible with the plugin due to missing thumbnail hooks the site is slower than it should be, because the images are not being reduced in size via WP, they are being reduced in size by CSS, so they have a large file size
so effectively It is a feature request i am asking for not support
I can´t find the sample data. I´m registered and i have activated the theme.
But there is no theme section in the “Get support” page. Please help. Thanks.
my mistake. I was probably not logged in
Hey There !
If you do not provide any support from your support page why do you let the people submits ticket ? Or guide the people to open a ticket ?
I have not got any responses to my 4 tickets for approx.3 days from your …. support page !
My apologies for this. Please provide me the ticket number so i can check. thanks
Here is my ticket numbers; 31977, 32029, 32074, 32180
I can see the theme description field that Some language files are ’’ Translation ready ’’ mark right ? So why my turkish language file has 821 language entires missing ?
I’m sorry but i can’t help you with this. Try to ask this to my developers, open a ticket, i can’t help you with technical questions. thanks
It is not a technical requirement.It is a complately untruth description issue in the theme detalis.
Your technical staff has responded to this ticket, here is the explanation;
We don’t provide the theme with translations. Are other peoples like customers that translate the theme and we add the files into our languages directory for all other users.
If you are able to increase the number of translated strings, we can update our file and add your name on our change log in the next release of the theme.
Ps Sorry for my english.
So you can see your theme does not provide translation files as it stated in the theme details but in the theme description says Language files have already translated ! It is not true !
“Translation ready” not means “Already translated”, it means that is possible to translate the theme with the poedit software.
Just asked this to my developers, if is possible, we will do it
Why is it that the “Add to Cart” button is not showing up using the WooCommerce?
Hello, I’m still waiting a correction from you, eventually there was a few months up-to-date on your theme, I always have a problem with the images of my products, they are allignées vertical and even Size.
I put many mesages on your forum but the solutions have not fonctinné!
Please provide me the ticket number so i can check why the solution has not worked. thanks
Do you fixed the issue?
No, still the same problem !!!
I did all the solution they asked me, and nothing has changed !
I really expect a solution you! !!!
The ticket is closed, you have 2 versions of the magnifier plugin in your theme, please open again the ticket if you still have the issue.
What is the difference between MayaShop and all other ecommerce theme I found on your website? anything special?
Our themes are similar, just differences in the design
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $25.60
This item is licensed 100% GPL.
Power Elite Author