Sara_p supports this item


4320 comments found.

Hi Sara, thanks for the reply above. Is the other theme your referring to Sommerce?

No, is Cheope: Here we have a great responsive design and 5 products in the shop page:

Hi – pre-purchase query… Love the theme & looking to purchase for florist shop..

Do you know if there is a compatible plug in that will give a reminder service. Ie. date, type of occasion (eg birthday/anniversary), name of person, history of purchase for the recipient & will send an email each year for this occasion

Thanks Nicole

I don’t know, i’m sorry. You have to check if Woo Commerce has this feature, maybe some extensions for this.

Hi, I am trying to remove the sidebars from my Maya site.. specifically I want to get rid of “archives, categories, blogroll and search” so I can have a clean page with only my text on it. Can someone give me some guidance on how to do this?

Thanks a lot,


In each page in the options of the page panel, you can set the layout of the page: left sidebar, right sidebar or full width (no sidebar). If you set full width the page will not have the sidebar.

Thanks a lot Sara, worked great. Also, can you tell me how to remove the ‘Leave a Reply’ box which appears underneath the text on the page? Sorry, I’m a beginner. Thanks very much,


And for some reason I can’t access the ‘Home’ page to remove the sidebar or customize it.. Would you know how I could do this as well?

Thanks again,


hello, I am really interested to buy your this product. I have a question, I have 3 ecommerce websites, Can I use it for all 3 ecommerce I have ? Working on same? Thank you

For the Themeforest rules, with the regular license you can install the theme only in 1 domain. If you want to use the theme in 3 domains you have to purchase the theme 3 times.

hi Sara_p: could you please tell me how to: - set up a contact us page - note to seller at check out? - an option “sign up for news letter” at the end of check out?

Thank you.

Please open a topic in the support forum and ask this to my developers.


Hi Sara_p: i lost my user name and password thats why I cant log in forum. Is there any other way for me to contact your developers? Thanks

@ sara, I understand, I want to use in 3 shops. alos before need to modify a little ,then tell can i buy only license and activate 3 domains without modify theme again ? Thank you

I don’t understand your question. You can purchase the theme 3 times to have 3 license and use the same theme if you don’t want to make changes 3 Times. The rule is: 3 domains, 3 purchases. But you can use the same theme, no problem.

hi Sara, another question: if I would like to add an image in “about”, i want the image to be besides with the wording, how can I set this up? For now, if I add image, it is either on top or at the bottom of the page. Thanks


I installed the template but it is in Dutch. How can I translate it to English?

Thank you!

In Dutch??? Is very strange. Please open a topic in the support forum and explain your issue to my developer so we can check and help you.


Hi sara,

A friend solved the problem. Thank you anyway for your fast reply!

I do have an additional question. How can people create an account on the front end?

Thank you!

I’m trying to choose Home X with category slider for my homepage, but I don’t know how to make it the default home design. Right now it just has products listed. I was able to change the slider at the top, but want to change the whole home page. Thanks!

You have to put the categories shortcode in the editor of the page.

This is the shortcode we used in the Home X:

[product_categories_slider orderby="name" order="ASC" columns="5" hide_empty="0" style="ribbon" ids="5,21,62]

Enter this shortcode and change the ids with the ids of your category (pass with the mouse on the category name in the product category page and see in your browser, at the left bottom side, the ID)

Thanks Sara_p for help yesterday in letting me know about your other theme Cheope :) Just purchased it and can’t wait to get started.

You’re welcome! And thanks for your purchase :smitten:

hi Sara_p: could you please answer my above questions? Thanks

hi Sara_p: if I would like to replace the “review” box to other information, how can do it it?

Please ask it in the forum, our developers will explain you how to do it.

Hello Sara, I just buyed theme and I need xml for import, try to go on forum on link u write here but say that is not working, please also give me a way to contact with 2 more questions, thank you

This is the url of the support forum:

why is not working?

Hey, Just purchased the theme. Tried to install sample data and I had errors and the resulting demo was unlike what you have here. Can you help me set it up with the demo. I’m experienced with Wordpress but I can’t seem to get over the xml/.gz errors everytime i upload. Please help. Super-important!!!

Please open a topic in the support forum and explain your issue to my developer so we can check and help you.


Hi. Would like to know how to increase number of images or available spaces for images in gallery. There are only 7 in the template and I do not know how to add more. thanks.

sara_p: why cant i read forum? I created an account, loggin, and couldnt open any topic on the forum? How can I get support?????!!!!!!


I am very interested in purchasing this theme but for a nonprofit website. Is there any way I can turn off the cart for some pages (like the home, about and blog pages) but have be it be active in others (like a store for merchandise)? It is important for the site to not feel like an ecommerce store until they are actually in the store section.

Thanks, Todd

Yes, is possible, editing the PHP code of the theme (we can help you with this) :)

Hi Sara_p: Just to 2nd what everyone is saying, the support forum is not letting us in. Says work is going on, asks us to click here and log in again and then doesn’t work. Yes, I am new to MayaShop and wordpress templates. Have posted a question asking how to add more spaces to gallery but now I think i’ve messed up because I used the gallery template three times to create 3 different pages with nav buttons up top. All gallery pages are the same. Is there a way to use gallery as just a template or do I need to create one big gallery and use “categories” to then create different pages? Help! just tell me where to go, I’ll happily do that! Have looked for tutorials, no luck.

Please click on the red alert “click here..” and then try again to login. I can’t help you with technical requests here, i’m sorry.

Hi Sara_p: Figured I needed to add the Woo Commerce plugin. Tried to do that and when I hit “activate plugin” I got an error. Can you forward to developer? My theme is no longer working. please tell me how to fix.

Warning: session_start() [function.session-start]: open(/var/chroot/home/content/39/9931739/tmp/sess_afk2v7e8t115t82qk0pka4u3k1, O_RDWR) failed: No such file or directory (2) in /home/content/39/9931739/html/wp-content/plugins/woocommerce/woocommerce.php on line 138

Warning: session_start() [function.session-start]: Cannot send session cache limiter – headers already sent (output started at /home/content/39/9931739/html/wp-content/plugins/woocommerce/woocommerce.php:138) in /home/content/39/9931739/html/wp-content/plugins/woocommerce/woocommerce.php on line 138

Please open a topic in the support forum and explain your issue to my developer so we can check and help you.