Also product featured image not showing – all plugins are deactived except jigoshop,,,,?
Please open a topic in the support forum and explain your issue to my developer so we can check and help you.
I own several websites, so if I buy one Regular Licence, can I use the Maya template differently with all of them?
Thanks in advance
No, i’m sorry. With the regular license you can use the theme only in 1 domain. If you want to use the theme on 3 sites you have to purchase the theme 3 times, or purchase the extended license.
How do I get instructions for this template? I purchased it and tried to go to the yitheme support forum, but the website is not working. I can’t log in, I can’t register, I can’t do anything to post a question or get to the videos and guides. Could you please send me the link (or tell me how) to get the instructional videos. I am using the woo commerce plugin and can’t get the sliders to work. Thank you.
Before i purchase, i didnt see footer sections on the demo, are they built in and not active or are the social links in the footer and are expandable? If not can you supply instructions to input? Thanks, just looking for more room on the bottom.
Also, can i put nav links up top where the twitter feed is or insert one in the header above the main nav bar? Thanks!
No, i’m sorry, is not possible.
Is there a choice to have roll over images that change when the mouse is hovered over the thumbnail?
No, i’m sorry.
I am installing your theme folowing the instructions in your documentation. I want to upload your images. When you write “Put this folder in your wp-content/upload”, does it imply we have to use filezilla to opload this folder?
Yes, you need an FTP software to upload the image folder in your wordpress installation.
....following my previous question.
I used filezilla and downloaded the images but these images still don’t apprear on the website. Can you guide me?
Did you uploaded our “upload” folder inside your wp-content folder?
Just to be clear. The images are uploaded but they DO NOT appear. An empty scare appears for each image downloaded ….
Just one clarification.
In your Support Sample Data annoucement, you wrote:
“To import the sample data, please follow these steps, in right order:
1. Install sample data;
2. Upload the images of “uploads” folder;
3. Install the plugin;
4. Create the pages of plugin.”
Please, which plugin are you referring to? Maybe it is what is missing.
You need to install the Woo Commerce plugin to have the e-commerce function in the theme!
Thank you very much!
I love this theme but I want to temporarily disable the cart/ecommerce functionality. is this possible?
Sure, you can easily turn off the cart in the theme options panel
thanks, I dont know how I missed that! I am also having trouble finding the megamenu. there doesnt seem to be an option for it anywhere
I can’t remember my log-in at support.yithhemes.com . really tried many e-mail and user name to reset password but can’t remember what i did when register. please answer here
Can you provide me your serial number (you can find it in the license of purchase of the theme) so i can check your account? Here i can’t help you with tecnical requests or issues.
Hi, please advise me, where I can find .gz file for my newly bought mayashop theme. Thanks
sample data is available for download in our support forum.
I am not able to log in. The support forum sign in is not recognizing my username or email.
I figured out my log in problem and posted my issue in the support forum. Thank you.
Question: is there a shortcode for the homepage that will feature a particular product category? Thanks
you can use the attribute “ids” and add in the products shortcode ids=”21, 45, 34” with the products ids. To have the ids in the product category page put the mouse on the category name and in the left corner of your browser you can see the url of the category page that also contain the ID.
Just wondering if its possible to put the Testimonials slider as a shortcode in the home page enclosed within a [one_fourth] column. I would like to get it working like the testimonials widget.
Sure, put the shortcode column and inside put the testimonials slider shortcode. I think it works
Also just wondering is there a way to just insert long/lat. into google map. Unfortunately i do not have my business location setup on google maps so it is not identifying my map position. It actually picks up another business nearby.
I suggest you to add a text widget under the google map and enter the long.lat yourself
I have purchased the maya theme. how do i setup it just like sample shop you have given. where do i get the sample data?
Where did i find those in support forum.
Sample data is available for download in the support forum, there is a topic “import sample data”.
On the blog page (using the elegant template/layout), where it lists the blog posts … how do you stop all the text from showing?
Like you example I would like to only show the first 150 words and then have a ‘read more>’ link to post page.
Is there shortcode I need to drop into the post?
You have to use the “more” tag of WordPress: http://en.support.wordpress.com/splitting-content/more-tag/
How do I change the currency from pounds to dollars? Also, how do I add a product image?
1- In Woo Commerce > Settings > General > Currency
2- Watch this videotutorial: http://www.yourinspirationweb.com/tf/support/maya/Multiple-Images/Multiple-Images.html
Thanks for your reply. I’m wondering if you could also send me the link for other tutorials or documentation for mayashop. For instance, is there also a tutorial on how to add size and color options? How about how to create or include a slider in a page? Thanks!
For size and colors you can watch this video: http://www.youtube.com/watch?v=_qOmOIxpjDw
Also, in the support forum you can find a lot of videotutorials that can help you to set the theme (also for the sliders settings)
Thanks again for your help Sara! I would also like to know how to remove the sidebar (the recent posts, recent comments, archives and meta).
Also, how do I remove the blog post in the homepage?
You have to create your home page. I suggest you to watch the videotutorials availables in the support forum.
Im trying to go back to the video tutorials to see how to add variations in the product (eg., size, color, etc.). But the link you sent me before no longer works.
Would you mind sending me the link to the video tutorials again?
Thank you Sara.
I wish to ask another question. I installed and activated the All in One SEO Pack. But when I try to enter the All in One SEO Pack details for each product, I could not do it. There is a note on top, “To enter All in One SEO Pack details you must install and activate the All in One SEO Pack (via WordPres Extend) Plugin”. I am not sure why it is saying that when I already installed and activated the All in One SEO Pack plugin.
Any thoughts on this?
I don’t know, i’m sorry. This is not an issue of the theme. Try to open a ticket in the support area and ask this to our developers.
And then in the “Get support” page open a ticket and explain your issues.
Would you mind also sending me the tutorial on how to set up the sliders? Is there a particular webpage where I can see all the tutorials?
Thank you for your patience.
I’m wondering why in my cart it automatically says “free shipping”. How can I add a shipping cost to the items?
Woo Commerce > Settings > Shipping… here you can set the shipping cost for your items.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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