Hi, I cant access support as page is lost http://support.yithemes.com/viewtopic.php?f=6&t=466.
None of my orders are being sent to my email or my contact form. Email is working fine normally. Is there any known problems with recent updates???? Any ideas? Cant find the problem and really stuck where to look next. Many thanks in advance.
We just changed our support platform. We used the support forum and now we use a ticket sistem based on Zendesk. In this way we are sure to improve the support now we have to change the links in all the documentations.
Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/
after this, in the support page you will see a “themes” section that contains the url of the sample data that you can download, a list of videotutorials availables and you can also open a ticket to get support. Thanks
Thanks, found it now and left a message yesterday and awaiting response. Cheers
Two quick questons
1. How I can change product image on homepage. W would like to see it 30% bigger ?
2. Where I can change font style/size for menu and product descriotion
And then open a ticket.
Can you please tell me how to put images in to slider and how to put it in to page
Sorry, another question is how to put “LOG IN” button on the top of the page (header area,next to the shopping carts ribbon)
I suggest you to watch the Maya videotutorials, i can’t explain you how to set all the theme features here.
after this, in the support page you will see a “themes” section that contains the url of the sample data that you can download, a list of videotutorials availables and you can also open a ticket to get support.
Hi Sara_p, I want to ask if the Maya can adjust it’s default width? I know it’s fit for 1280×1024 screen now, but I want to implement a wider site…:) Thanks.
we are purchased new theme as per your update we have download and upload the sample data but didn’t see any product data on the shop.
How do we setup the category and products.
Do you have any tutorial on this.
Please guide us so that we will move forward on this.
I can’t seem to find the videotutorial online. Is there a link for it?
after this, in the support page you will see a “themes” section that contains a list of videotutorials availables for this theme. thanks
your theme look really great.. but if you can adjust the size to more wider its be nice..
I’m sorry, this is not possible in an easy way.
How do we completely remove (not just turn off) comments on all pages.
At the moment I have this message on the bottom of my contact page:
Commenting on this page has been disabled by the blog admin.”
If it’s turned off then there is no point telling the browser it is off. Is there a way to turn this message off for all pages (not posts, I’m happy with comments on the posts & products)
Thanks so much,
And then open a ticket and ask how to do this.
In my homepage 1 (like Maya example) when I add text to the right of the mini layer slider like step 5 here:
1.Go to Appearance > Theme Options
2.Open the “Sliders” tab
3.In “Configure slider” chose the “Mini Layers” and click on the configure button
4.In “Select the slider” select the Layer Slider you created
5.Add title and text content that you want to display at the right side, near to the slider.
Nothing appears there. Is this a common issue you can help with here or should I go to open a ticket in support?
And then open a ticket and explain your issues. We will reply very soon.
Hi. The documentation is missing how to set up Home Page Version 10. Can you provide that shortcode please?
the custom logo feature does not seem to be working for me. after I upload my logo, only a question mark box shows up in it’s place.
any ideas? I’ve also opened a support ticket but haven’t heard back yet and thought I might get a quick fix here.
I purchased Mayashop a few days ago and I love it!!! I have a question though—Could you please tell me how to make the text part (I don’t know what it’s called) of the Elegant Slider transparent like it is in the demo??
In the elegant the transparent black section is automatic…are you sure you are using the elegant slider? can you provide me the url so i can check? thanks
I see the black panel on the slider…to see the transparent effect use images with a background color (you are using white images now)
Thank you so much Sara & thank you also for answering so quickly!!!
Please can someone help with my custom logo not showing up? My website looks awful without it!
Please send me your wp admin credentials to support[at]yithemes.com
thanks for your great shoptheme.
Where can i translate the ribbon cart ( view cart button )?
in the .po & .mo files you can translate all the words.
Thanks for your reply. I know that i can find the translations there. Have you a specific answer for me? Which Line? Thanks
in the po files you can’t find “line”. Try to do CTRL + F and search the words in the search field.
Hi! I hope you can help me, Im using codestyle localization plugin to translate the theme but i just cant find the word ADDED that appears on the ribbon after I added to my cart, can you help me?
if i don’t update mayshop to version 1.8., does it still compatible to latest wordpress: 3.5.1?
Hi again! I’m trying to create a gallery page but there is nothing in your documentaion about how to create a gallery or portfolio. My problem is that the photos I insert into each “Edit photo” page get squeezed and distorted into the fixed gallery boxes that show up on Gallery page. Do I need to make each photo a certain size and proportion? Is there somewhere I can just have the boxes crop my images and not distort them? Thanks!
Hi! Im havving some problems with one shortcode in the home page.
[product_slider category=”” orderby=”date” order=”desc” featured=”1” latest=”0” best_sellers=”0” style=”ribbon”]
It looks like broken!
Planning to buy this theme. Just need one clarification. Can I change the currently to Indian Rupees, as site would be targeted to customers in India.
You have to add this currency yourself, is easy, i can explain you how to do this
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