39 comments found.
Hi, I wanna know if it’s possible to deactivate the cart functions, so that the site it’s only in “view” mode, without the possibility to shop
deactive*
It seem you want the feature like this plugin? https://wordpress.org/plugins/yith-woocommerce-catalog-mode/
More request support please create a topic on our support forum system, our support team will advise/help you.
40082
hello, I sent you an email since January 12 at the time I write to you I still have no answer. i have the same problem i send you my wordpress admin and cpanel account .
Hi,
What’s email? We just work on our support forum system. Please reply with your topic.
Best Regards!
I have reply in my topic, I don’t know if you don’t look at your account : I even replied to your gmail account “snstheme.team@gmail.com” here is my gmail account : cissokomady@gmail.com Sorry for my English, I only speak French Best Regards!
Hi, We bought this theme but on our product page the images are not displaying. Sometimes it will display one time only then not show again. how can we fix this?
Hi,
Please create a topic on our support forum system: http://snstheme.com/forums/forum/wordpress-theme/mbstore-digital-woocommerce-wordpress-theme/ and give us more details about your issue, our support team will advise/help you
Best Regards!
Hi, I tried registering on your site but I am not recieving the convirmation email?
Maybe it go to spam folder. Check it out
Hi, I have started a new topic on your forum.
I want to make an comparing site just like pricegrabber.com, is that possible with this theme?
Yeah, It’s possible
Hi, I bought this theme of yours: MBStore – WordPress theme for digital WooCommerce, when I go to replace the preset logo, in home 1 (the home chosen by my client) does not change, while in all the other pages yes, you could tell me why it happens ? , I also tried to contact your help center, but when I create a new topic on the forum it tells me that I cannot post it as I have to enter the license key, but I can’t find where to enter it, so I decided to ask for help here. I also wanted to know if there is the possibility to enlarge the space dedicated to the logo a little, because what is there is too small, my client has a large logo, and when I upload it it shrinks making it difficult to read, too. if transformed to MB Store logo size, which would be 276×102px, my client’s logo is not well visible, I had to change the logo to make it more visible, but ultimately my client is not very satisfied.
I look forward to receiving your kind reply in this regard.
Kind regards, Vincenzo
Hi,
1. The general config logo in Admin >> MBStore >> Header >> Logo. The specific config logo for each page in Admin >> Pages >> Your_Page >> Page Config >> Want use custom logo?
2. To request support on our support forum system, you need go to page http://snstheme.com/check-purchased-code/ and enter Envato Purchase Code to active support role. How to get Envato Purchase Code? http://snstheme.com/knowledge-base/how-to-get-my-envato-purchase-code/
Best Regards!
Grazie mille
Hi, I have what you described, I clicked on the link to enter my purchase code, the page opened, I entered the correct code and I sent it, the forum page opened, I tried to contact your support group, filling out the form, at the end told me, again, that I cannot request any support because I have to enter the purchase code, another time ?, I had just entered it, then I repeat the procedure again, I click again on the your link, I re-enter the code I send, and it gives me an error telling me that that code is already attributed to another customer … are we kidding? ... I need support, I can’t waste a lot of time just to send a request , I want the problem resolved, or else I want my money back, I like this theme but I’m ready to give it up if I can’t get the proper support.
Hi,
Did you can create/view topics on this forum category? http://snstheme.com/forums/forum/wordpress-theme/mbstore-digital-woocommerce-wordpress-theme/
Notice: If your purchase code is for MBStore then you just can see/create topic on forum category about MBStore – This is our policy.
Best Regards!
Congratulations! Nice Work, Is the theme support RTL?
Hi,
It doesnt included css style for RTL
On the MBStore theme can you have full page width for front page ? Home layout No.2 – currently 1200px. want to expand to 1600px
Hi,
It is possible
OK, thank you for your reply
Hi, what php version is supported?
Hi,
Our theme is supported php 7
Best regards!
Hello could you tell me why my brand archive looks this way??? https://3.221.198.135/marca/jbl/ is it anything to do with the theme?
Hi,
Please setting Product Images like this: http://doc.snstheme.com/wp/mbstore/#Setting_Woo
If you still have trouble please create a topic on our support forum system: http://snstheme.com/forums/forum/wordpress-theme/mbstore-digital-woocommerce-wordpress-theme/ , our support team will support/advise for you.
Hello… im trying to creat a template for a custom taxonomy but can get to modify it by craeting de taxonomy-slug.php convention heres is the linkg https://3.221.198.135/marca/neutrik/
Hi,
Please create a topic on our support forum system: http://snstheme.com/forums/forum/wordpress-theme/mbstore-digital-woocommerce-wordpress-theme/ And tell us know more details about your issue, our support team will help/advise you
Best regards!
I tried to Import widget_data.json to widget Setting ,but it shows “Sorry, this file type is not permitted for security reasons”.
Hi,
Please try open file wp-config.php and add the bellow code:
define(‘ALLOW_UNFILTERED_UPLOADS’, true);
Bellow code:
define( ‘DB_COLLATE’, ’’ );
After done please delete that code. In the future if you have any question or concern please create a topic on our support system, our support team will advise/help you
Best Regards!
HI,I can’t login to http://snstheme.com. And there are something wrong with my hp,can you send me a email to me.
Hi,
You need register an account. Our system will send an email for your to set password.
P/S: Maybe email go to your spam mail folder.
I tried to register an account and i‘ve received an email,but i clicked the link,and it note me” Your password reset link appears to be invalid. Please request a new link below”.I tried three times.
Hi,
Please try again! All our customer can register account and request support.
Hi. There is a layout bug on mobile shop page. For “long” price range (variable product) the text are cutted at right side… Look at $20.00-$35.00 (the last “0” on the right is partially hide…)
Youthinkwedo.it/temp/Screenshot_2019-07-17_085234.jpg
Thank for you feedback. We’ll improved style for it in the next version!
Hello i have a problem, i download this theme form envato elements.
the products dont show images
Show me your URL to check please! Maybe I can help you.
in the last time i fix the problem, reinstall the theme and all the plugins, but now i install wordpress total cache, and the same problem, the images go to the shi… XD please this is a constant problem
Hi,
I’ve try check your link and image show well. This is screenshots: https://d.pr/free/i/DzpXog and https://d.pr/free/i/XWhAuJ
Envato Element doesn’t provide support service. You should buy license on Themeforest to get fully support from us.
Best Regards!
oki no problem 
Hi! Love this theme. Is there a version of it that I can use without Wordpress?
Hi,
We just have this Theme and it’s for WordPress.
Can I search with SKU from Product?
Hi,
At this time it’s can’t. You can also use a plugin support search follow SKU
P/S: We’ll consider to update this function
Great!
WordPress 5.0 compatible?
Hi,
It’s compatible
Best Regards!
thank you!
I Have problem on checkout page when click field country for first time, page scroll up, and field not width 100%
Hi,
Please create a topic on our support forum system: http://snstheme.com/forums/forum/wordpress-theme/mbstore-digital-woocommerce-wordpress-theme/ and give us more detail about your issue – give us some screenshots about it. Our support team will advise/help you.
Best Regards!
I have uploaded files and tried to download demo its not working. its not good as its explained.
Hi,
Please try add the bellow code to file wp-config.php
define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
If you still have trouble please create a topic on our support forum system, our support team will advise/help you.
Best Regards!
Tried that it doesn’t work. Your support page is worst one. can I have support email or chat??
Hi, this is Kerem from WPSelected. Hope you’re well!
We prepared a Winner Kit for the authors whose theme has been presented on wpselected.com. Inside the package; you’ll find a couple of banners for your item page, a WPS badge for your demo site and a few versions of our logo to use anywhere you wish.
Since you’re one of our previous winners, we want to send this kit to you too. You don’t have to link them to our site. Just do whatever you want! But please use them for your selected themes only.
To get your WPS winner kit, please send an e-mail us via the contact form on our profile page. And with your permission, we’d like to add your e-mail to our “Author Newsletter” subscribers list.
Hope to hear from you soon!
Hi, in which part of your template I can find style 3 and footer, there are no comments where to edit them as well as language and currencies.
Hi,
Please go to Admin >> Post WCode to find it.
If you still have trouble please create a topic on our support forum system http://snstheme.com/forums/forum/wordpress-theme/mbstore-digital-woocommerce-wordpress-theme/ our support team will advise/help you
Best Regards!
