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Dear Supportteam, my homepage with the Wordpress-Template Me – OnePage Portfolio is not loading anymore. A few weeks ago I changed some words on “Theme settings” > “Home” only in a “Text section content”, nothing else. After saving, the homepage does not load anymore, although I delete the changings. Could you please have a look at this?

www.yo-co.ch

Many thanx in advance, best regards, Andreas Reese

Dear Supportteam, my homepage with the Wordpress-Template Me – OnePage Portfolio is not loading anymore. A few weeks ago I changed some words on “Theme settings” > “Home” only in a “Text section content”, nothing else. After saving, the homepage does not load anymore, although I delete the changings. Could you please have a look at this?

Item Title: Me – OnePage Portfolio

My URL: www.yo-co.ch

a.reese@yo-co.ch

Hello Mark, many thanks for your reply!

(By the way: congratulations, I guess you are the same Mark who helped me in January 2016 – so you work just in the same job, not bad, not bad :-))

To your answer here my feedback:

first – Preloader: I disabled the preloader: Yes, hooray, now the homepage is visible again :-) ! Now I’m missing just the slider (what I never had before) :-(

second – changes on Theme settings: I changed only text, not html-code

third: deactivating plugins, including Shortcodes ultimate: I deactived all, the problem with the missing slider keeps staying. So I reactivated only the shortcodes ultimate, cause without it the site looks terrible (I use it very much)

So long, hope you found a solution für the missing Slider Andreas

In addition to my comment above I still noticed right now, that the portfolio function is working neither (click on TopNavigation “Projekte”) – something really strange, also this module worked very fine all the time …

I found out something fantastic: I eliminated the Mailchimp Form from the homepage and now everything what I described is working very good. That is: - Its working with the preloader! - The Sliders are working! - The portfolio-funktion is working perfect!

So you can close the item!!!!!

Hurray :-)

Thanxs Mark, best regards, Andreas

Hi Mark,

I’d been using the Me theme for my personal website at www.werblina.com for a couple of years now, and it’s been working well. However, I made some recent changes that have broken the layout of the portfolio in 2 ways that I’ve not been able to fix.

1. Although the portfolio is showing 3 items per row for most of the rows, rows 2 and 3 are only showing a single item on the far right.

2. I had created several categories for the portfolio items, and those had been showing up at the top of the portfolio section. They have stopped working, and now I only see the ALL PROJECTS category.

Any suggestions for what to try next would be much appreciated.

Thanks, Andi

Hi. Really interested in Me-One Page Portfolio theme but my client wants a blog (argh!). Is there an easy fix to this – a news or blog page/theme I can link a menu item too, please? Thanks

Hi. I have reached out to support who say they have been unable to help me – I would like to disable the services section of the template. AND I would also like to remove the contact info section on the template (and only keep the contact form field). Does anybody know how this can be done? I am new to WP and pretty much figured out everything else, but just need Services to be gone, as well as the Contact information section. Cheers,

Hi,

You can disable the services section on the “Theme settings—> Homepage” admin panel. Simply select “none” for the section that contains the services layout. The other question is a bit more complicate because it requires some programming knowledge and process is quite complex, but if you write me at info@magna-themes.com, I’ll let you know what do step by step.

Regards,
Mark

Thank you Mark. I have another question. If I decided to keep services, is there any way I can change the label to say “words” instead of Service. I tried changing it initially, but when I clicked on “Services” in the menu nothing happened.

Hi, thanks for a great theme which is very intuitive to use! I’ve found how to change font size of ‘about’ and add paragraph breaks from the comments posted already, thank you for that. I wonder if there is yet a way to add blogs/news to the homepage? I’ve got it as a standalone page at the moment but client would like them to sit on the homepage if possible. Thanks a mill.

Sorry, another quick Q – how can I make the contact email a mailto link, please? thanks

Hi, The top menu of my theme has services on it. (www.natalievella.com). How do I change this menu title so that it says “Words” instead of “services”? I want it to match the link of the menu down below.

Hello,

I was wondering if I could add a mini slider in the services section.

I would like to keep the icon, when you click on it, a text appears (as it is now) but I’d like to have photos sliding next to the text.

thank you very much

Emily

Hello Emily,

First of all, thank you for the purchase and I’m sorry for the late answer. I must admit that I abandoned my themes and buyers badly in the last month due to my daytime job, but now I’m back and want to compensate your time as much as possible.

To be honest, that isn’t really possible with the default theme, but I’m open do that small modification for you. You had to wait a lot for my answer, so I think you deserve some extra help from the author :) Please write me at info@magna-themes.com for further info.

Regards,
Mark

Hi MagnaThemes, it’s really a long time you don’t update this theme, and i found out that all the Shortcut system is broke.Anyway to fix it?Thanks

I’ve send you a private message now with the link, so you can check it.

Fixed!it was a problem about the SSL certificate i installed some weeks a go!Thanks Mark.

Great, I’m happy your site works well now :)

Dear Supportteam, please advise what instant messenger link I could add to the WP theme ME contact form? Skype would be preferable, however, skype address (as an url link) is not working anymore. (if I am mistaken – please let me know, what kind of “skype address” I should fill in the field. Or is there a way to add whatsapp, viber or any of other IM service to the site?

Waiting for support period to finish?

dandze

dandze Purchased

Hello I bought your wordpress “Me” theme, I want to and a static video to my home page, but all I get is a link to youtube. How to add it?

Hello,

Do you mean a self-hosted video or a video that is hosted on a third party website like YouTube, Vimeo etc. ?

Regards,
Mark

dandze

dandze Purchased

nevermind found it, ty :)

My client is currently using the Me Theme but we’ve discovered an issue on the portfolio section when using Google Chrome. This issue is also present on the demonstration version http://magna-themes.com/demos/wordpress/me/ When clicking on the portfolio item ‘Section 8’, the position of the page moves up then jumps back to the section 8 link that was first clicked. If this issue can be resolved, we’ll buy a new license for the Theme as the person who originally purchased the theme is out of contact. Thanks and have a great weekend!

Hello Jeremy,

First of all, you don’t need to purchase a new license, if the issue exists, I’ll fix it for free. So, the financial side is absolutely marginal, but somehow I can’t see the problem you mentioned. I’ve checked the item 8 several times in all the major browsers including Chrome, but it worked well. I uploaded a screen video to DropBox where you can see how it works on my side.

I’d really like help, but I need to identify the bug first. Could you create a screen video that shows the problem, please? It would be very helpful in this case.

Best regards,
Mark

Hello Mark, Thanks for the reply. I’ve recorded my screen and uploaded here: https://www.screencast.com/t/dTSjMPbgVQtJ where it demonstrates the issue. Thanks for looking into this.

Dear Magma Page Author

I recently bought and configured the “me” template for wordpress and I’m happy with it. One issue I’m having is that I’d like to change the margins between the different menus (e.g. the space between portfolio and services). How can I amend that?

Best regards

Hello,

First of all, thank you for the purchase :)

I guess you would like to decrease the vertical white space between the section. You can do that by using the “white space” option on the “Theme settings > Homepage” admin page. That option is located on the bottom of the mentioned page.

Regards,
Mark

Daddykate

Daddykate Purchased

How can you translate the home page in another language? I installed wpml but there seems to be no translation available

Daddykate

Daddykate Purchased

Even with qTranslate you can’t translate the Homepage in another language, bad theme to be honest if you advertise it as multilangual.

Daddykate

Daddykate Purchased

Even with qTranslate you can’t translate the Homepage in another language, bad theme to be honest if you advertise it as multilangual.

Hello,

The homepage consists of the contents of different post types and custom options. You need to translate the posts ( portfolio, services etc. ) and theme options, not the homepage template. If you sum up the multilanguage contents in word or pdf document, I’ll help you go through the translation process.

Regards,
Mark

Balticada

Balticada Purchased

Hi, why don’t I get any support about the element of your theme, which is not working?

Dear Balticada,

I’m sorry for the delayed response. Actually, I answered the very same question through our email support, I even sent the updated php files that fix the problem and I thought the same person left both support tickets, therefore I simply marked you comment as resolved. I’m sorry for the inconvenience.

Anyway, let’s see your problem now. First of all, I must admit that Skype integration never was a strong part of the theme. Versions before 3.9.2 simply displayed the Skype address in a tool tip and that’s all. The next version of the theme will have an option called “Skype button” that allows the site owners to add a working Skype button to the contact section.

The version 3.9.2 is still under review, but I’m pretty sure it will be accepted in the next 1 or 2 days. If you need the theme earlier, please write me at info@magna-themes.com, then I’ll send you the installer package right away.

Regards,
Mark

Hello, I have trouble displaying project title on a mobile devise. On a laptop when we hover the mouse on a portofolio project it turns gray and the title of the project (album photo) show up. But on a mobile device the title does not show up so I can’t identify what the name of the project (in my case, a photo album)

Thanks

Hello,

I just checked your site on my iPhone and the portfolio works like this:

First tap: the overlay becomes visible Second tap: the browser loads the portfolio contents

So, the items work well on my side, however, it is important to know that mobile devices handle hover event in a strange way sometimes. Do avoid that, you need to force the user to double tap for project details by using the info button below the project title. It seems you checked the “Disable icons” options. Please uncheck it for now and let me know a little bit more about your phone because I’d like to find a solution that works everywhere without having the “i” button.

Regards,
Mark

thanks for the quick reply. So i tried. it is true, it works now if I activate the “i” icons. Of course I would like to be able not to use the icone and have only the name of the country showing up. Activating the “i” means it will also show up on on visitors laptop which is not ideal for me.

As for my phone i have an iphone 6 and the same problem accue on our table (samsung galaxy) Not sure what else to say about my mobile device. I tried browsing on different browser and the situation is the same.

Thanks so much for your help

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