Please let me know when this theme is updated.
I have posted multiple times in the comments.
You have acknowledged that there is an issue with the theme and that you were going to fix the issue.
I sent you an email today afternoon. I attached the installer .zip file to that email, maybe your mailer client dropped it into the spam folder because of the attachment. Please check.
Otherwise I’m sorry for this very late reply, I totally understand your frustration, but this big silence wasn’t intentional at all. I used to check my dashboard only when I got a notification, but somehow gmail dropped all the notifications ( comment and rating modifications as well ) into the spam folder in the last 12 days, so I didn’t even know when my buyers left a comment. Anyway, it is my fault in general, I should have take a look at the dashboard much sooner regardless the number of notifications, so I’m sorry about that.
Unfortunately I can’t turn back time, but I’m willing to give you a refund in order to compensate the time you lost. I know it is not a perfect compensation, but this is the best I can do in this case.
Hi Mark, first of all I wanna and I have to say that it’s not true that the support doesn’t work. Maybe the anwers from Mark are sometimes delayed but he is very kind and tries to solve all the problems which his users have and maybe he got also other things to do.
Anyway most of my problems I could now fix on my own But i got a new question or it’s more a hint from me which I would like you to think about…
It would be great if it would be possible to change the ranking/position of the projects and of the skills as well. Technically it shouldn’t be that difficult and the effort is very big. Because some people won’t like to put their at least added projects at the top of their references neither their skills. What do you think?
Cheers from germany. Dirk
First of all thank you for your kind words
Secondly, your recommendation makes sense, in fact it is a quite popular question. Changing the order of the portfolio items is quite easy and you have two possible solutions to make it happen.
1) Change the post dates. Portfolio items are posts ( as we know WordPress is a blog engine ), so they are listed chronologically.
2) Use the Post Types Order plugin. It allows you to re-order the items by using a drag and drop interface.
Changing the sequence of the portfolio categories also can be achieved by using a plugin. The plugin called Category Order and Taxonomy Terms Order.
Maybe I’ll extend the theme with a self-made solution to solve portfolio item and category ordering. Until then the mentioned plugins can do the job
I’ve a problem with Services.
The icon not are correctly aligned.
The “Domotica e Videosorveglianza” has a bit longer title than the others, therefore it is taller than the other two items in the first row. You can fix this problem by adding the read more link right after the word manutenzione. After then your services section should look something like this :
First of all, congrats for this theme, it’s very simple and easy to use.
I’m having trouble making the galleries with lightbox effect!
I saw your video https://www.dropbox.com/s/a2nf151zhhl0e7s/portfolio_gallery.avi?dl=0
but I simply can’t make it work like in the video
You can see it here:
in the first gallery “Quarto da Flor”
Please help with this issue, I want to make like you show on the video, I have followed your instructions on previous comments and simply doesn’t work!
It’s the most recent version 3.9
First of all thank you for the purchase and I’m sorry about your issue.
It is important to know that the lightbox opens only images that are listed in a gallery. I just checked your source code and it seems you just simply added three images to the text editor. Please create a gallery instead and the lightbox effect will work. Don’t be shy to let me know if you don’t know how to set up a wordpress gallery, I’ll be happy to create you a tutorial video in that case!
My website, http://www.pathoflogic.org/, uses your theme. I can’t make paragraphs in the text sections. Please let me know what I need to do to change this.
First of all thank you for the purchase! Secondly, may I ask you to use page links in the menu? Currently you use ids in the url field of the custom links, but that solution is suited for the scrolling onepager version. I’m afraid I need to check your inner pages for further help.
It’s the one pager I was having difficulty with, I just put the problem back up. Please see the last section of the homepage, the paragraphs don’t work. I’m fine with the other pages.
Yes, you are right, paragraph don’t work well indeed, I’ll fix this issue asap. In the meantime please try to add &l;br /> tags in text mode.
I’ve tried “br” and “p” to break up the paragraphs and neither work at all.
I really need it to work, how long will it take you to fix it?
Both br and p work, but there is a trick. If you add br in text mode don’t switch back to visual mode before save. Add the html tags in text mode and save the contents in text mode. That should work.
Otherwise the update will be done in 24 hours. I’m almost finished the update and it will be submitted today. The review process might take up to 24 hours.
Is there a way to turn off the dropdown/scrolling menu? I don’t need it. If there’s simple code to turn it off please let me know.
My contact form isn’t working. My client says:
“On the contact page, if you start a message, and need to edit a word in your sentence the whole thing disappears.”
How do I fix this?
My client said her contact form isn’t working. When she types and then tries to edit it deletes the whole form.
How do I fix this? Thanks!
I see the problem, it is caused because of a bug in the form_validation.js file. I’ll do my best to fix it as soon as possible. Thank you for the bug report. In the meantime please use Contact form 7 plugin. This video explains how to use that plugin with the theme.
where is demo data?
The current version of the theme doesn’t contain demo data, because I’d like my clients to learn the theme throughout the tutorial videos I provided. That way the buyers have a better chance to understand the logic of custom post types and theme options. Anyway, if you really need demo data, feel free to email me at firstname.lastname@example.org then I’ll send you the xml file in my reply.
When I click the menus it doesn’t automatically scroll, why is that?
I’m afraid you use the wrong ids in the url field of the custom link item. Can you please send me a link to your site? I’d like to take a look at the urls of the menu items.
Sorry my friend gave me another theme and is currently setting up my Wordpress for me. Am I able to get a refund? Thank you.
If you can prove the theme has a bug that makes it impossible to use, I’ll give your money back.Currently it is barely possible since you uninstalled it, but if you install it on a different server where I can see the problem, I’ll give you a refund.
I noticed that I do not have an add new service option in my admin bar when I am logged into wordpress. I can not add any services. I also noticed that your theme is compatible with Wordpress versions all the way up to 4.6. Is your theme compatible with Wordpress 4.7? Please advise
First of all thank you for the purchase! Secondly, the theme should work well under WordPress 4.7, but I haven’t finished all the tests ( Themeforest authoring is a spare time project for me ), so this is the reason why I didn’t mark 4.7 compatibility yet. Anyway, the services post type should work under WP 4.7, it is beyond interesting. Do you see the other custom post type menu items in the admin ( portfolio, about etc. )?
Yes I do see the other custom post types but services is not available..I will email you my login credentials and license code please take a look for me and advise. There is a services tab in the theme options but there is not services tab with the “add service” option fixed in the wp dashboard like the about tab or slides tab.
All right, feel free to write me at email@example.com then I’ll take a look.
I sent email with credentials. Please review and advise. Thx
Is there any way to make the paragraph separate in the intro section just below the main menu on the home page of the theme? My client was asking to separate some of the text and make 2 different paragraphs rather than everything be centered into 1 giant paragraph. Please advise. Thx
Just following up. Thx
I’m sorry for being late. I have a full time job where we loaded with projects and had no time to take a look yet, but I’m gonna check it now.
Hi there! Sorry, problem solved! Thanks a lot for the great theme!
Dear author, before I decide to purchase this beautiful template (which will then be customized by a professional agency, not myself), I have two questions:
1. is it possible to include a BLOG?
2. is it possible to change the white in the b/w to grey – my husband’s translating business has grey and black for their colors, with an orange offset.
Thank you very much, Petra from Germany
First of all thank you for the purchase and I’m sorry about the bit delayed reply, but I was on my three weeks long winter holiday.
To answer you questions I say yes. You can add a blog and change the background color easily ( use the “Background color” option on the “Theme settings—> Styling” admin panel ).
i have one questions, can I put the slider on full with? If so how can i do that?
Unfortunately you can’t make the slider full width. It is an old-fashioned theme that doesn’t support full screen sliders and I don’t plan to add this feature in the near future.
Hi Mark. Is it possible to add an auto play video on homepage?
Any ideas on this Mark?
Hi Mark! Unfortunately the message form doesnt work! Please helb, cause it’s kind of urgent! Thanks in advance, Arthur
First of all thank you for the purchase and I’m sorry about your problems with the contact form!
The theme uses the phpmailer class of the WordPress core to send out messages. Even though it is a secure, popular and well-known application, some hosting providers don’t support it. What can you do in this case? You have two options :
01) Install the WP Mail SMTP plugin and handle emails via smtp.
02) Try to install Contact form 7. This video shows how to work with that plugin.
If none of them help, there must be a server side misconfiguration behind the issue, so please contact to your hosting provider.
Is it possible to use the slide block on an internal page other than the home page?
I have read a question about an issue I have, but it was three years old…
Google index portfolio projet as single page, and it’s a good thing but those pages have no layout… ugly. Those google results url are like mywebsite.com/portfolio/projectX and if I redirect those url to mywebsite.com, it works for google results but it also create a loop inside the one page site : if we clic on a thumbnail, the homepage is called. Not a solution. I know I can prevent Google from indexing those project pages but it would be bad for SEO.
Do you have an idea to solve this problem ? Thanks !
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