36 comments found.
Hello,
Thank you for contacting us!
Please edit the wp-content/plugins/trx_addons/languages/trx_addons.pot language file to edit the text – http://meals-wheels.themerex.net/doc/#theme_translation
In case you still have issues, create a support ticket at https://themerex.net/support/ and our support team will gladly assist and guide you.
Regards.
How can I delete or edit the text here “Order Now”? https://prnt.sc/wYhZ_yjkBiTM
Please check this tutorial on how to edit language files with POEdit – https://www.youtube.com/watch?v=r3GT02VWa_U
For further assistance, please create a support ticket at https://themerex.net/support/ and our support team will gladly assist and guide you.
Regards.
Could you please specify the block you are using so we can check it on the demo preview? Any links would be much appreciated.
In case you mean the Dishes block, it is possible to modify it with the Elementor page builder – https://prnt.sc/W_snIvhPL9W9
Regards.
Greetings! I’m very interested in buying this theme for a client.
I love that you have a delivery feature. How is it managed?
I was on the demo and tried clicking to see how it works but it’s not live.
Thank you!
Ebony
Hello Ebony,
Thank you for your interest in our theme!
The package includes Product Delivery Date for WooCommerce – Lite plug-in that let the customer choose a delivery date on the WooCommerce product page https://prnt.sc/zVLIgPudMb0g Please check the link below for more information: https://wordpress.org/plugins/product-delivery-date-for-woocommerce-lite/
Regards.
Hello, 1. can I include multiple restaurants(like a 100) and then lets customers subscribe to one of the restaurants and chose their meals for a whole mount? 2. can I make each restaurant to modify their settings. For example, restaurant A does not allow customers to leave a comment on the unwanted ingredients. 3. When a customer subscribe to a restaurant can it shows the restaurant selected on a separate page and let subscribers to change and select their meals?
Hello,
Thank you for contacting us!
It sounds like a fantastic idea, but we do not have such a feature. To have a multi-vendor website an additional plugin is required. Please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
Regards.
Hy does the theme is compatible with WordPress 5.8
Hello,
Thank you for contacting us!
The theme is compatible with WP 5.8. To avoid any issues please install Classic widgets editor plugin recommended by Wordpress team for full compatibility with 5.8 – https://wordpress.org/plugins/classic-widgets/
Also, please ensure that all the bundled plugins are updated to the latest version using Themerex Updater plugin included in the package. Feel free to follow these instructions: http://meals-wheels.themerex.net/doc/#installation_theme_update
Regards.
Help! Why is code displaying on the upper left hand side of the homepage of my site – www.burgerlb.com Thanks!
Hello,
Thank you for contacting us!
Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/.
Thank you!
Support
Themerex Portfolio
Website
Hi, do the theme has revolution slider?
Hello,
Thank you for your interest in our template!
Absolutely! The theme includes Revolution Slider in the package. There is no need to buy it separately.
Regards.
Support
Themerex Portfolio
Website
Hi, no extra/topping for a dish?
Hello,
Thank you for your interest in our theme!
Extra/topping for a dish option is not integrated in the theme by default. To have this feature implemented additional plugin is required. In case some extra stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Support
Themerex Portfolio
Website
When I download the theme, It came as one page template. It was different when I look at the preview. Please help.
Hello,
Thank you for contacting us!
After you upload the template and activate it you need to process plugin installation and demo data import. Please see the installation tutorial at http://meals-wheels.themerex.net/doc/#installation_demo_content
Your support ticket has been updated. Please review it.
Regards.
Support
Themerex Portfolio
Website
For some reason when I change the site title and tagline I do not see the changes on facebook previews.
Hello,
Thank you for contacting us!
To investigate your issue additional information is required. Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/.
Regards.
Hi Guys, How do I edit the text underneath the team member profiles on Our History page? At the moment it shows a lot of text like this: “my latest posts View News & Updates 4 Apr, 2018 Food Truck Festivals All Over the World View News & Updates 4 Apr, 2018 Ideas for Food Businesses on Wheels View News & Updates 4 Apr, 2018 Does Your Food Truck Need Promotion? get in touch have any questions?” I can’t find where to remove this. On the other profile it says: any questions get in touch, how do I edit this?
Also how do you change the background header image on the subpages?
Hello,
Could you please submit the support ticket at https://themerex.net/support/ to get qualified help from our support team.
Best Regards,Hello Guys, Can I get a reply please??
Hello,
Please take our apologies for the delay – we are closed for weekends.
Your ticket was replied. Please check it. Thank you!
Best Regards,Flywheel is reporting that your theme rx add on plugin which keeps alerting that it is required is vulnerable and has no safe upgraded. What can we do here?
Hello,
The theme is thoroughly checked before the release on Envato – there is no vulnerability in the default theme and plugins files.
Could you please submit the ticket at https://themerex.net/support/ into ‘Pre-Sales’ category (Purchase Code is not required) for further research on the issue.
Best Regards,Hi Guys, How do I edit the text in the menu section? I can change the dish image, title and price but not the section about the dish. There is an excerpt section but it does not do anything, I can’t click on it and there isn’t anywhere in the backend that contains that content?
Hello,
Are you referring to the dish description http://prntscr.com/u43d4d ? It can be changed in the post excerpt http://prntscr.com/u43dt6.
If any issues still arise, please submit the ticket at https://themerex.net/support/ to get qualified help from our support team.
Best Regards,The colors are not chang9ng from yor default. all the colros on my site now are what came wit the demo. i can change them into my won colors
Hello,
The colors can be changed in Appearance – Customize – Colors in admin http://meals-wheels.themerex.net/doc/#customizer_settings_color_scheme.
If there are any issues with that, please submit the ticket at https://themerex.net/support/ to get qualified help from our support team.
Best Regards,i still cant get around it. i cange the colrs but dont see them reflect.kindly assit. this is de;aying my balace for the project
Hello,
Could you please submit the ticket at https://themerex.net/support/ to get qualified assistance from our support team on this issue.
Best Regards,Hi, does it work with wocommerce now?
Hello,
Thank you for your interest in our theme!
The theme does not include WooCommerce by default. Please submit the ticket at https://themerex.net/support/ into ‘Get Customization’ category for a quote on WooCommerce plugin integration into the theme. Best Regards,can we create several different menu pages?
Hello,
Thank you for your interest in our theme!
Sure, you can add more pages. All existing demo pages and layouts are built through Elementor Page Builder and should be customized via Elementor http://meals-wheels.themerex.net/doc/#plugins_settings_elementor
Best Regards,Your demo is not working. Thought you should know.
Hello,
Thanks for troubleshooting! The demo is okay now http://prntscr.com/s33y81. Please check it. Thank you!
Best Regards,Hello,
I really love this theme and want to use it for my restaurant’s website but I’m not able to upload a zip file larger than 16MB (this is my server’s max limit at our price point). Is this something your team could help me with? I’m not sure what my options are 
Hello,
Thank you for choosing our theme!
Sure, as an alternative solution you may upload the extracted theme folder to wp-content/themes directory via FTP and then activate the theme in admin -> Appearance -> Themes.
Regards.
How to change the contact address from contact page??
Hello,
Please open the page in Elementor to edit the address http://prntscr.com/pl0e5i
For further support questions please contact our support team at https://themerex.ticksy.com/ to get qualified help.
Best Regards,Please how do i insert slider to my front page. i have created the slider but dont know how to paste the slider shortcode on the front page.
i would have prefered if i can use the slider content and style of the theme demo, then i can change the pictures to mine. Make things easier.
i have pasted the slider shortcode on front page but it isn’t reflecting.
Hello,
Could you please submit the support ticket at https://themerex.ticksy.com/ to get qualified help from our support team.
Best Regards,why cant i use menu-2 without changing entire page to home-2?...i like that me menu is listed horizontally, while keep page as home-1. theme seems not to be very flexible
Hello,
Please got to Pages – Home, scroll down to Theme Options – Header and select Header style- Custom, Select custom layout – Header Default.
If the issue still persists, please submit the support ticket at https://themerex.ticksy.com/ to get qualified help.
Best Regards,it was very helpful, thanks
Sure, warm welcome! 
