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Discussion on Medactive - Medical Marijuana Dispensary WordPress Theme

Discussion on Medactive - Medical Marijuana Dispensary WordPress Theme

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118 comments found.

remi73

remi73 Purchased

Hello, The MWTemplates Theme Addons plugin does not install and crashes the whole installation (Current version : wordpress 5.7 and php 7.3). I had to restart the whole wordpress installation. What is the solution to install Medactive with this plugin? thank you !

Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
Often, to fix the problems, it’s necessary to perform some changes or upload updated scripts in the theme’s/WordPress configuration files, so we request these details to solve your issue.
Best Regards!

Hi, i buyed medicative template yesterday and would like to now 2 thing’s *how can i change age to enter in website “21 to 18”??? *how can i make the template working beacause wp-scss make it crash :( Thank’s

Hello, Dear Customer! To change this phrase, please open in code editor file \wp-content\themes\medactive\header.php and go to line # 88. Change here this phrase and save changes. Then check the results at the front-end. Concerning other questions – please submit a private ticket at https://mwtemplates.ticksy.com Best Regards!

Hello,

I am stuck while install demo content, it is not happen after click install and then has error sign “X” in red

how can I do?

Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
Often, to fix the problems, it’s necessary to perform some changes or upload updated scripts in the theme’s/WordPress configuration files, so we request these details to solve your issue.
Best Regards!

Hello Team,

Will you please send instructions for the visual builder and what links we need for the Hi-Res photos

Hello, Dear Customer! First, please read this article about how to install theme with demo-content: https://mwtemplates.ticksy.com/article/12433/ you may download and read the manual about how to use Unyson Page Builder here: https://drive.google.com/file/d/1GmC2CFXsx_vuRufzgEG0NISgFPTVsG22/ Additional documentation you may find here: http://webdesign-finder.com/docs/medactive//documentation_theme/index.html If you have any questions – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!

WDMT

WDMT Purchased

Hello, is it possible to translate the medactive theme in french ? Many thanks, Ayhan K

WDMT

WDMT Purchased

i dont want to translate the theme in french…when i go to the homepage of my website it’s in english.

WDMT

WDMT Purchased

it only translates the options on wordpress not the website.

Hello, Dear Customer! To clarify all questions – please submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!

Error when trying to upload to wordpress. The package could not be installed. The theme is missing the style.css stylesheet.

Theme installation failed.

Hello, Dear Customer! Please read this article about how to install theme with demo-content: https://mwtemplates.ticksy.com/article/12433/ If these steps will not help you – submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!

xuraga

xuraga Purchased

This is by far, the WORST theme that i ever have to work with, i probably have made like a 15 websites, and this is the worst theme, i wish i can get my money back, had to change theme to get the job done

Hello, Dear Customer! We have provided you with hall necessary assistance in ticket # https://mwtemplates.ticksy.com/ticket/2790974/ Our team doesn’t see any ground for e refund. If you have further requests – please post them on the ticket. Best Regards!

Hi, i have a question about the translation in the Medactive – Medical Marijuana Dispensary WordPress Theme. I cant translate on the shop page the widget titles “Search Products”, “Product Categories”, “Top Products”, “Filter By Price”, “Product Tags”. The Side Cart Plugin is also not translatable, please help. My default language is Croatian and second English. When i try translate with the TranslatePress Plugin it does not give me the original string. The url for my shop is http://cbdcanarycrewhr.lin71.host25.com/shop/

Thanks, Emanuel

Hello, Dear Emanuel! Please submit a private ticket at https://mwtemplates.ticksy.com/ with the list of these queries and we will help you to translate them. Best Regards!

bonjours,j’ai acheter un theme sur votre site webe t j’ai besoin de l’installer sur mon shopify mais je ne sais pas du tout comment le faire….

Hello, Dear Customer!
Thank you for choosing our theme. Please read our documentation and watch video tutorials here.
http://webdesign-finder.com/docs/medactive//documentation_theme/index.html
If you will have more issues about how to install theme and demo content, please submit a private ticket at https://mwtemplates.ticksy.com/ with the list of issues and we will help you.
Best Regards!

“Something went wrong with the plugin API.”

Trying to install the WP-SCSS plugin which is “recommended” by your Medactive theme.

Regular License 6 months support (expires on 31 Jan 2022) Purchase code: 02006726-5c96-4ece-86f9-abd6b34bf111

Hello, Dear Customer!
Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
Best Regards!

JHR7

JHR7 Purchased

Hello, I’m trying to install the template Medicative medical , but I have soem problems. 1 -> I get this warning after install the template : << Warning: Only the first byte will be assigned to the string offset in \wp-content\themes\medactive\framework-customizations\theme\options\customizer.php on line 27 >>. 2 > when I install the plugin WP-SCSS it shows an message error like that << Something went wrong with the plugin API. >> So I try to get it form the official git of the plugin but I get another error. << Fatal error: Uncaught InvalidArgumentException: Invalid output style ””. in \wp-content\plugins\WP-SCSS\scssphp\src\Compiler.php:5444 Stack trace: #0 \wp-content\plugins\WP-SCSS\class\class-wp-scss.php(29): ScssPhp\ScssPhp\Compiler>setOutputStyle(’’) #1 \wp-content\plugins\WP-SCSS\wp-scss.php(189): Wp_Scss->__construct(‘C:\\xampp\\htdocs…’, ‘C:\\xampp\\htdocs…’, ’’, ‘SOURCE_MAP_NONE’) #2 \wp-admin\includes\plugin.php(2286): include_once(‘C:\\xampp\\htdocs…’) #3 \wp-admin\plugins.php(191): plugin_sandbox_scrape(‘WP-SCSS/wp-scss…’) #4 {main} thrown in C:\xampp\htdocs\infinitycrop1.com\wp-content\plugins\WP-SCSS\scssphp\src\Compiler.php on line 5444 >> 3-> I’m trying to install the demos but I can’t, I recive this console error: << Failed to load resource: the server responded with a status of 500 (Internal Server Error) page.js?ver=0.0.0:44 Ajax error Object error Internal Server Error (anonymous) @ page.js?ver=0.0.0:44 >> I guess it don’t work because I dont have the WP-SCSS. I’m using 8.0 php version

Hello, Dear Customer!
In order to turn off these messages, please open in code editor file wp-config.php in the root of your WordPress installation and go approximately to the line # 80. Change code:
define(‘WP_DEBUG’, true);
to the following one:
define(‘WP_DEBUG’, false);
define(‘WP_DEBUG_LOG’, false);
define(‘WP_DEBUG_DISPLAY’, false);
define(‘SCRIPT_DEBUG’, false);
define(‘SAVEQUERIES’, false);
ini_set(‘display_errors’,’Off’);
ini_set(‘error_reporting’, E_ALL );
Then save changes and check result at front-end. All messages will disappear.
Best Regards!

JHR7

JHR7 Purchased

Hello, the message with the warning has disappeared, but I still cannot install the wp-scss plugin and install the demos that come with the template. When I try to activate the WP-scss plugin I get the message -

Warning: Undefined array key “compiling_options” in \ wp-content \ plugins \ WP-SCSS \ wp-scss.php on line 114

Fatal error: Uncaught InvalidArgumentException: Invalid output style ””. in \ wp-content \ plugins \ WP-SCSS \ scssphp \ src \ Compiler.php: 5444 Stack trace: # 0 \ wp-content \ plugins \ WP-SCSS \ class \ class-wp-scss.php (29): ScssPhp \ ScssPhp \ Compiler-> setOutputStyle (’’) # 1 C: \ xampp \ htdocs \ infinitycrop1.com \ wp-content \ plugins \ WP-SCSS \ wp-scss.php (189): Wp_Scss -> __ construct (’ C: \\ xampp \\ htdocs … ’,’ C: \\ xampp \\ htdocs … ’,’ ’,’ SOURCE_MAP_NONE ‘) # 2 \ wp-admin \ includes \ plugin.php (2286): include_once (‘C: \\ xampp \\ htdocs …’) # 3 \ wp-admin \ plugins.php (191): plugin_sandbox_scrape (‘WP-SCSS / wp-scss …’) # 4 {main} thrown in \ wp-content \ plugins \ WP-SCSS \ scssphp \ src \ Compiler.php on line 5444 thanks for your help

Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
Often, to fix the problems, it’s necessary to perform some changes or upload updated scripts in the theme’s/WordPress configuration files, so we request these details to solve your issue.
Best Regards!

How can I manually install the demo content? The auto installer is not working. I receive the following error.

Cannot create file: /nas/content/staging/releafmed/wp-content/uploads/fw-backup/index.php

Hello, Dear Customer! Such type of issues occurs because there is no enough space on your host. Please remove unnecessary files or extend your hosting space in order to install theme with demo-content. You need at least 350-400 mb. For further requests please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request and we will assist you. Best Regards!

Is there any way I could get a refund for this? I wasn’t able to use the theme in time because of this issue.

Hello, Dear Customer. This issue occurs not because of the theme, but due to your server. If you need any technical assistance – please submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!

yo2b

yo2b Purchased

Hello,

I want to change the colors used in the demos. In the theme options, there are only predefined color schemes. How should I do it ?

Also, I would like to use edit height of the logo without using CSS. Can you help me? Regards

Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request and we will assist you. Best Regards!

Hello I’m having trouble installing the Demo I’ve tried everything but it doesn’t work. I also contacted hosting which has taken steps to raise all the values, but nothing. Can you help me! the demo to be installed is the first “Medactive Demo” I also give you the accesses: https://www.seedsbob.com/wp-admin/

Thank you very much

Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
Often, to fix the problems, it’s necessary to perform some changes or upload updated scripts in the theme’s/WordPress configuration files, so we request these details to solve your issue.
Best Regards!

Good evening how do i manage the popup? I attach photos link https://prnt.sc/1uskn44

Greetings and Thanks

Hello, Dear Customer.

In order to hide this popup, please click WP Dashboard => Appearance => Customize => Theme meta => Hide Popup Question: http://prntscr.com/ocht45 Click publish button, clear cache in a browser and check results at front-end.

Best Regards!

but I don’t want to hide it, but to modify it

Hello, Dear Customer! In this case please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request and we will assist you. Best Regards!

Hi, I accidentally purchased the same theme for the same client twice. Can I get a refund on one of them?

Hello, Dear Customer! Sure, please submit a refund request here: https://themeforest.net/refund_requests/new Best Regards!

Hi. How can i Remove the age restriction pop up on my first page medicative theme

Hello, Dear Customer. In order to hide this popup, please click WP Dashboard => Appearance => Customize => Theme meta => Hide Popup Question: http://prntscr.com/ocht45 Click publish button, clear cache in a browser and check results at front-end. Best Regards!

Hello and thank you in advance for your support. I have serious problems with one of your template: Medactive – Medical Marijuana Dispensary WordPress Theme

This because the site builder (Unyson) is outdated and is no longer updated. For this reason I can not work on it and I have to know how to solve this important issue.

The evolution of Unyson, Brizy, does not get me modify the Template.

How can I do to go ahed? Can I have a refund of my purchase?

Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
Often, to fix the problems, it’s necessary to perform some changes or upload updated scripts in the theme’s/WordPress configuration files, so we request these details to solve your issue.
Best Regards!

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