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Discussion on Medactive - Medical Marijuana Dispensary WordPress Theme

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70 comments found.

I’m afraid I’m having some trouble right off the bat. The part where you import dummy data.. According to the instructions in the documentation, I should be seeing an option in ‘Tools’, but even after installing the child theme (also didn’t seem to complete successfully, though it looks like it’s installed & activated anyway), I’m not seeing the option. Any ideas?

Hello, Dear Customer!
Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!

I managed to fix the problem by adding a function to the child theme that allows the import to get past the ImageMagick execution timeout. Thank you.

The pagebuilder is not enabled for some reason. If I make updates using the visual side, the results are unpredictable. I’d prefer to just use the classic/text editor, but that is disabled as well. The documentation doesn’t really help until I can get the page builder to actually show up. All plugins are activated, but I’m stumped here. This is really a dealbreaker for me.. If I can’t update any pages with the Wordpress text editor at all, I definitely can’t use this theme.

Hello, Dear Customer!
This issue is not in our theme. Due to the update of WordPress 5.5, the Unyson Page Builder does not display some functions correctly.,br> Unyson update coming soon.
We recommend to temporarily use version 5.4. Sorry for the inconvenience.
Best Regards!

It sounds like that is the problem; and what’s causing the page builder not to show up. I am going to see if I can just stick to editing the code for now; probably faster anyway.

Hello, Dear Customer. We have informed and provided the Unyson’s developers about that issue. The necessary updates will be available soon. Best Regards!

smarjun

smarjun Purchased

Page Builder Is not working, Demo content also not getting imported fully,

Hello, Dear Customer!
This issue is not in our theme. Due to the update of WordPress 5.5, the Unyson Page Builder does not display some functions correctly.
Unyson update coming soon.
Sorry for the inconvenience.
If you have some issues about the demo content, please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you.
Best Regards!

The social media buttons in the “Theme Meta” customization panel are locked – this is what it looks like in Firefox & Chrome. They are un-editable in either browser.

https://tinyurl.com/y4s4wr5c https://tinyurl.com/y3qfs8r5

Hello, Dear Customer!
Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you.
Best Regards!

I’d like to change the age restriction to be 18 instead of 21 in the popup, but I can only find instructions on how to hide or show it. I can’t seem to locate the file that contains the info. Can you point me to where I would need to make this adjustment?

Hello, Dear Customer! To change this phrase, please open in code editor file \wp-content\themes\medactive\header.php and go to line # 88. Change here this phrase and save changes. Then check the results at the front-end. Best Regards!

Hello, how can I update slider revolution that is required for wordpress 5.5 version.Is there a code I can put in or you will upload new version for download?

Thanks

Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!

Where can I find the setting for the age gate cookie settings? All of a sudden my site is repeatedly asking for age confirmation, and I’m having some difficulty troubleshooting the problem.

Hello, Dear Customer.

In order to hide this popup, please click WP Dashboard => Appearance => Customize => Theme meta => Hide Popup Question: http://prntscr.com/ocht45 Click publish button, clear cache in a browser and check results at front-end.

Best Regards!

I don’t want to hide the popup, I just want the user to be required to confirm their age only once, not on every page that loads.

Hello, Dear Customer. It’s necessary to confirm an age only once: https://screenrec.com/share/wQ0C1XHnbB If you have any issues with this feature – please submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!

One more question … I know Wordpress can add unnecessary formatting to the code when you switch back and forth between the visual editor and the text editor, but because of that incompatibility issue, I have the page builder & visual editor completely disabled AND a plugin that is supposed to prevent this, but for some reason the theme is adding extra empty

tags for no reason, and even eliminating all of the white space in the code does not prevent it from happening. This is really starting to cause a problem and I’d like to figure out how to disable whatever is causing this completely. Do you know how I can make this happen?

Never had “Brizy” installed (not sure what that is); already have “Classic Editor” installed.

I was able to sign in. I’ll create a ticket now.

Hello, Dear Customer!
Thank you for your issue, we will answer you as soon as possible.
Best Regards!

How not to show attributes on the product page at the top and also on the homepage product tabs? I have “visible on the product page” unchecked on the product, yet it still shows up.

Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!

joeledie

joeledie Purchased

I cannot edit testimonial and contact near maps on home page for medaactive wordpress theme

Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!

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