starshade

starshade supports this item

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618 comments found.

Hi

I have a couple of questions…

1. How to add custom css? When i change the childtheme’s css (h1, h2), noting happens. 2. How do i remove the pagetitle? I mean the grey beam under the slider.

Thank you very much.

Mark

Hi,

I Send you my login credentials. Did you recieve them?

Sorry, I just can’t seem to get the grey pagetitle UNDER the slider gone… Here’s the url: http://www.eyeforchange.nl

Any thoughts?

Hello Mark,

That is not a page title – it’s a slide title and it’s part of the slider. You can disable it by changing this code inside style.css from:

.slide-txt { /* styles for semi-tranparent background in the slideshow */
    bottom:0;
    height:50px;    
    left:0;    
    position:absolute;
    width:100%;
}

to:

` .slide-txt { /* styles for semi-tranparent background in the slideshow */ bottom:0; height:50px; left:0; position:absolute; width:100%; display:none; } `

Try this suggestion and let us know the results.

If you have experience with wordpress themes then you can use Firebug plugin in Firefox to inspect the html elements and edit their associated class names inside style.css.

We haven’t received the login details so far.

Kind regards,

Goldenworks team.

I just installed the new version of the Media Consult template on my site and I don’t seem to have titles on any of the pages except the home page. Am I missing something here?

Hello jeremybowen,

If you updated the theme, I don’t know from what version you updated, but a couple of times the theme suffered major updates that changed the behavior of many elements and settings. Please make sure that you consult the documentation that comes with the latest version of the theme to learn how to add the titles.

Let us know if you have more questions.

Kind regards,

Goldenworks team.

PreSale Question’s: Is this theme compatible with Gravity Forums Plugin? Is this theme compatible with a plugin where users are able to submit a resume securely? Is this theme compatible with WP LinkedIn for Companies Plugin?

Thanks!

Hello kayray,

Thank you for interest. The theme was not tested with either of the plugins that you are mentioning. In terms of functionality, all the plugins should work, however the theme doesn’t have custom css styles for Gravity Forms – so the forms might look weird in combination with the theme looks.

Kind regards,

Goldenworks team.

Hi Where I can chanc this slider images size to 980×390

I tried to do that has not been any change maybe I miss something I need to change slider image size in the css file

Hello vengfm,

You can send us the FTP details of your hosting and user/pass to your wordpress backend and we will make these changes for you. Please send these details via email through our contact form from our Themeforest profile.

Kind regards,

Goldenworks team.

Ok I have send all details to your mail Regards

Hello where I can find the text and want to change Contact Have a question? Want to leave feedback or just say hi? Please don’t hesitate to complete the form below if you want to discuss ways we could help you reach your objectives. thanks

Hello vengfm,

That text is added using custom fields. Make sure that you have these enabled from “Screen Options” panel in the top / right of your wordpress dashboard and check out the documentation to learn how they work and how to use them to any page that you create.

I have two problems: 1. On the blog page I am not getting pagination (previous, next links). I read a similar problem dated on 01.14.15 (http://www.goldenworks.eu/topic/blog-template-not-working-properly/), checked the php in my template_blog.php file and it is correct as per your instructions and comment that it would be updated in the theme. 2. I would like to remove the tags from the below each post on the blog page. Can you tell me how I do this? it is unclear to me where the function for adding the tags is in the theme. I’m developing the child them locally so can’t send you links, etc. Thanks very much!

Hello Lindsay Simmonds,

1. That has been fixed for quite some time. The fix is exactly what was described in that thread. I also checked the latest version of the theme – 3.6.1 to make sure that it contains the fix and it does. So make sure that you are using the latest version of the theme and that the blog is configured properly. Without FTP details to have a closer look at template_blog.php I can’t be of more help. Once you have the site online drop us an email through our contact form from our Themeforest profile with FTP details and wordpress backend login and our developer will inspect the theme files and settings.

2. Open single.php and remove this code:

<p><?php the_tags(); ?></p>

Let us know if you have more questions.

Kind regards,

Goldenworks team.

Thanks for your speedy reply. Tags are fixed, thank you. I am updating an existing site from the old MC theme to the new responsive MC theme. I had a problem on the blogs page – the blogs template didn’t appear in the page templates list. So maybe this is somehow related to the update. I’ll see what happens when I go live and get in touch if problems still exist. Thanks!

Hello Lindsay Simmonds,

In older versions of Media Consult the blog template didn’t exist, so that’s why you couldn’t fix the issue. Also, when updating from such an old version it’s important to first delete all the older theme files and then paste the new theme files in the same place, otherwise the theme might not work as intended.

Kind regards,

Goldenworks team.

How to install the demo content ?

Hello hjanjua,

In your wordpress dashboard go to Tools -> Import -> Wordpress -> Install the recommended plugin, choose the mediaconsult.wordpress.2014-04-16.xml file that is included in the package that you downloaded from Themeforest and run the import.

Kind regards,

Goldenworks team.

Hello

I’ve only just become aware there is a responsive update to MediaConsult. I have MC1.3. I suspect the “receive updates” box was not checked at time of original purchase. I’ve downloaded the update, but cannot upload to my site. I cannot login to support because I don’t have the necessary info. Can you help please?

Hello steveosborne,

The version that you currently use is very old. Since then not only responsivity has been added, but almost all the theme functionality is changed, so if you want to update, first you must connect to your site via FTP , remove all the theme files and upload the newest version of the theme instead. Then read the documentation to learn how to re-configure it. In regards with access to our support forum, you will need the purchase code that can be obtained by clicking on “download” button that corresponds to the Media Consult theme from your downloads section and then click on “License Certificate & purchase code (text)” text.

If for some reason you still can’t access to support forum, you can contact us via email by sending us a message through the contact form from our Themeforest profile ( http://themeforest.net/user/starshade ).

Kind regards,

Goldenworks team.

Hi, I am doing some work for a client and his site is currently using Media Consult 2.1 and he wants to upgrade it to the latest version.

Should that run smoothly or could we expect problems by running this update?

Best regards, Mamdouh

Hello Mamdouh,

2.1 is a very old version. Since 3.0 we changed more than 60% of the theme and its functionalities. So if you decide to upgrade, you will have to reconfigure it completely and also read the latest version of the documentation to learn how to do it properly.

Kind regards,

Goldenworks team.

I’m trying to make WPML flags on the header area but even if I check it in the theme option it doesn’t show up. Is there any othere widget area than default sidebar? would be great if there was a header widget area and few more. Anyway what should I do to get this flags up? I’m using Multisite Language Switcher plugin. I have the widget and I can put in in default sidebar widget area but I want it to be in the header.

Hello jallann,

Once the WPML plugins are active(WPML Multilingual CMS, WPML String Translation and WPML Translation Management), languages are added and the option is the theme options is enabled, the flags will be displayed in the header, just above the search. We have just tested this feature with the latest versions of these plugins and it works just fine, the only issue is that the language switcher is not styled for the latest versions WPML plugins. This is a thing that we will fix in the next update of the theme.

Where can I add the intro text on the portfolio page? The text that says in the demo: Portfolio 2-This page is a beautiful and clean example of portfolio or case studies index. This paragraph can be extended, the design of this template is very flexible and you can write here as much text / information as you desire.

Hello AlainL,

Text intro is added via custom fields. When creating the page template, use “mydesc”(without quotes) for name and your actual text for value.

Hi Thanks for your reply. Unfortunately I can not add a custom field with mydesc. Custom field names is a dropdown menu and it has not mysdesc in it.

Hello AlainL,

Please see the custom fields usage from here:

https://codex.wordpress.org/Custom_Fields

The custom field box contains 2 text inputs: one with “name” and one with “value”. For name you insert “mydesc” and for value, the actual text that you want to appear on the portfolio.

How do I remove some of the social media icons in the Portfolio section?

Thanks for pointing that out. Any idea how I can add a share on Pinterest link?

Yes,

After the last li pair(just before the closing ul), add this code:

<li><a href="http://pinterest.com/pin/create/link/?url=<?php echo esc_url( get_permalink() ); ?>&media=<?php echo esc_url ( wp_get_attachment_url(get_post_thumbnail_id($post->ID)) ); ?>" rel="external"><img src="<?php echo get_template_directory_uri(); ?>/images/pinterest_16.png" alt="pinterest" /></a></li>                             

You can get the pinterest icon from here:

https://www.iconfinder.com/icons/764968/media_pinterest_social_square_icon#size=16

	

Make sure you save it as pinterest_16.png and place it inside your “images” folder.

Try this suggestion and let us know the results.

Thanks! this works perfectly!

How to set up the slider? i dont find any documentation about that. I would like to know how to set up 1. Title + normal text 2.read more link in slider. Can you point that out on how to proceed?

Hello AlainL,

The slides are added from Slider -> Add new. The title of the slider is post title while the description is the normal text + more link. You can insert the more button by splitting the post content with the “Insert More Tag”.

Kind regards,

Goldenworks team.

Thanks. Works perfectly!

Hi, is it possible on the News/Blog pages to have a banner of the featured image. I mean on these pages: http://goldenworks.eu/demos/mc3_wordpress/news_categories/latest-news/ When click on an item then the page have a banner of the featured image of that news post.

Hello Alain,

This is possible to achieve, however code changes are needed to the single-news.php and our support is not covering this level of customizations. We recommend that you hire a developer for this.

Kind regards,

Goldenworks team.

Hey there, just wondering if this theme is still maintained… it seems that it hasn’t had any updates since the beginning of last year.

Hello pacomelo,

Thanks for interest. We continue to support all our themes, but we are indeed a bit behind with updates. We have been working on a major update for Laboratory theme for some time (and it’s almost ready) and once we release it we will also start updating and improving the rest of our themes, including Media Consult.

Let us know if you have more questions.

Kind regards,

Goldenworks team.

gphatch

gphatch Purchased

Recently downloaded the latest version of the theme but the Zip file didn’t contain any documentation – how do I get it?

gphatch

gphatch Purchased

OK will do. I don’t see the dropdown as you’ve shown it. Thanks.

gphatch

gphatch Purchased

Whoah… I just tried it again and it is now working! Very strange.

I see. Glad you sorted it out!

I have recently edited my Media Support themed site. It has the current theme. When I view each page in the entire site while logged in as an admin, it looks exactly as it should. When I log out and view it normally (even after clearing my browser cache etc.), only the home page and recently added pages look right; the rest are still showing old nav menu items and page content that is old, with certain style elements missing and other errors of display. Seems the old pages are being cached somehow??

Anyways – how do I get this sorted out ASAP? can send log-in details if that would help. Have also posted to the Support Forums (couldn’t access them initially).

Please send us login details to your website through our contact form from our Themeforest profile so we can have a closer look at your issues.

Kind regards,

Goldenworks team.

The Google Maps is not uploading properly on my site. It is giving the following messages ” Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.

How do I fix this problem?

Hello,

We need a link to your website and also login details so we can have a look at your google maps code. Please send all these details through our contact form from our Themeforest profile ( https://themeforest.net/user/starshade )

Kind regards,

Goldenworks team.

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