Hello there,

Thank you for purchasing our theme and for reaching us.

Hope this answers your question.

Thanks, N

hello, thanks for your answer but it’s not what i expected, tell me how i can remove /wp-content/themes/mediacenter/assets/css/fonts/fontawesome-webfont.woff

I don’t use it and it loads, I use google fonts: https://fonts.gstatic.com/s/opensans/v34/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2

When I customize the CSS of the mega menu, it is not possible to put it in the style.css file of the child theme!

I have to leave the CSS lines in Appearance > Customize > Additional CSS

Is it normal or is it a problem?

Hello there,

Thank you for purchasing our theme and for reaching us.

Please don’t add the css in style.css it will override all the style.You have to add the css in Appearance -> Customize -> Additional CSS.

I am not sure if I understand your first question correctly. Please email our support with the clear explanation of your issue from here https://themeforest.net/item/mediacenter-electronics-store-woocommerce-theme/9177409/support. Our support team will help you and resolve the issue as soon as possible.

Hope this answers your question. Let us know if you have any other questions.

Thanks, N

Hello is there a hook that allows not to display the content of static content block in the source code of the site!

Support!!! never answers me and moreover, we see that the theme is no longer up to date and is not supported by your services!

Hello there,

Support never answers? Can you please point to the ticket or the comment where your questions were not answered?

The theme is compatible with the latest version of WordPress and WooCommerce and hence no updates were required.

Hello, I have already paid support for not getting the help I wanted! I no longer pay your support for not being helped!

If updates are to be expected, your extensions, and above all PHP 8.2 compatible!

You don’t want to say it but you won’t keep the theme up to date! is its same for years to come.

PHP 8.2 was released recently. WordPress and WooCommerce still throw deprecated warnings: https://make.wordpress.org/core/2022/01/10/wordpress-5-9-and-php-8-0-8-1/

The theme itself does not have any issues.

Last time we requested what issues you were facing in PHP 8.x you never replied.

I suspect that PHP 8.2 is recent but it will have to be done! so update! or force people to buy your new theme. Without being mean.

I am sorry I am not following you. I requested what is the issue you are facing with PHP 8.x. Please clarify.

I realize that the content is in the source code of the site, is that possible not to include it in the content?

Regarding this, please note the class yamm-fw, is part of static block content and not part of the theme source code. You can edit the static block CSS classes and remove them if you do not wish to use it.

is there a hook that allows not to display the content of static content block in the source code of the site!

The static block content is generated the same way all custom post types are generated. You can use the_content and return false based on your conditions.

I don’t know the hook that allows you to set false to delete the content of the source code.

You’ll have to remove ‘yamm-fw’ from the menu attribute title. https://tinyurl.com/2o8jze3w

If the title attribute is not visible, you’ll have to enable it from screen options: https://tinyurl.com/2hnech3x

Hello there,

Thank you for purchasing our theme and for reaching us.

Please note the theme is compatible with the latest versions of WordPress and WooCommerce. We are also regularly updating our included plugins directly.

Please let us know if you are facing any issues or have any specific request regarding the theme. We are happy to help.

Please do not hesitate to reach us if you have any questions related to our theme.

Regards, N

Hello, I don’t have too much of a problem in itself, but I have a dedicated server that tells me that the site’s PHP is becoming obsolete and that I have to change version! (Be in PHP 8.1) have a date of finalization of the update?

Outdated PHP version detected. The PHP version used by this site is end of life and is no longer supported by the PHP team. Using outdated PHP versions for your website may expose your website to security issues. Update your version of PHP to keep your site secure. Open PHP settings

Thank you for getting back. You can use the latest version of PHP. WordPress and the theme recommends PHP 7.4

There are no issues to using PHP 7.4.

Hello, this is not my question

“Hello, I don’t have too much of a problem in itself, but I have a dedicated server that tells me that the site’s PHP is becoming obsolete and that I have to change version! (Be in PHP 8.1) have a date of finalization of the update?”

A DATE !

The theme is no longer supported, it seems.

Hello there,

Thank you for your interest in our theme. The theme is not compatible with PHP 8.0 yet. We’ll be releasing a compatible version soon.

Kindest Regards, S

Hello there,

Thank you for purchasing our theme and for reaching us. From your website I noticed that the slider is not assigned properly. Can you please edit the home page and make sure you’ve given the correct shortcode for the slider? If you email our support, we’ll help add this correctly.

Can you please clarify what issue you are facing with the demo import?

Thanks, Ibrahim

Hello, Ibrahim

I have a question that If I IMPORT DEMO then, doesn’t “MediaCenter” Theme import SLIDER automatically? or I have to assign Slider manually?

and I couldn’t find “Theme Document” files under downloads. Can you share, please?

Hello again,

On import the sliders are automatically imported. If they are not imported due to any reasons then you can manually import. You’ll find the demo sliders in our download package.

The documentation is now online. Here is our theme documentation: https://transvelo.github.io/docs/mediacenter/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello, Ibrahim

I have checked the theme documentation now https://transvelo.github.io/docs/mediacenter/what_you_get/README.html I found that I haven’t received the Primum Plugins;

1- Visual Composer – js_composer.zip 2- Slider Revolution – revslider.zip

Please check the screenshot for more clarification.

Can you share, please?

Hello there,

Thank you for getting back. Premium Plugins are included with the theme. You can install them from Appearance > Install Plugins.

Visual Composer is now known as WP Bakery Page Builder.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello, Ibrahim.

I have checked, and I’ve not received premium plugins. How can I install via Appearance > Install Plugins?

Please send me premium plugins.

1- WP Bakery Page Builder. 2- Slider Revolution

Hello again,

Thank you for getting back. If a recommended plugin is not listed in Appearance > Install Plugins. It is most likely that is already installed and activated. You can check it in the “Plugins” page of your admin panel.

However, please email our support from here: https://themeforest.net/item/mediacenter-electronics-store-woocommerce-theme/9177409/support and we’ll provide with the link to download the premium plugins.

A note about the premium plugins:

WP Bakery Page Builder is distributed as part of the theme under “In-Stock License” which means you do not need a separate license. However this in-stock license only allows you to use the plugin but not update automatically or activate it. Activation is only required for automatic updates and support access.

We provide support for WP Bakery Page Builder and whenever an update is available, we will download the latest version test it against our theme and bundle it as a theme update. So updating the theme will get you the latest version of WP Bakery Page Builder.

Once you had updated your theme, you will have to navigate to Appearance > Plugins > WP Bakery Page Builder and de-activate and delete the existing version. Once you have deleted all the VIsual Composer files, you will be prompted again to install WP Bakery Page Builder. This time you can install the latest version from the theme.

The same applies for Slider Revolution too.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Please let me know the ticket number if you reach our support.

Hello, Ibrahim

Why it keep saying me that “PLEASSE ACTIVATE YOUR COPY OF WPBAKERY PAGE BUILDER” ????

Isn’t WpBakery is a premium plugin? If so then please provide me it ACTIVATION KEY, please

Ibrahim,

I’m extremely worried about one point that I have supported on this theme for 6 months only. If WP Bakery and Revolution Slider update after 6 months, will you provide the update of the theme and plugins? If not, how can I refund this theme?

Ibrahim,

Where is the tutorial for adding payment (Paypal) to the theme in https://transvelo.github.io/docs/mediacenter/index.html?

In addition,(1) Wishlist….(2) Product Comparison …..(3) Track your Order pages of Documentation has 404 errors…..........https://transvelo.github.io/docs/mediacenter/setting_up_the_theme/setting_up_the_theme/wishlist.html ............. https://transvelo.github.io/docs/mediacenter/setting_up_the_theme/setting_up_the_theme/product_comparison.html ............... https://transvelo.github.io/docs/mediacenter/setting_up_the_theme/setting_up_the_theme/track_your_order.html

.......... https://i.ibb.co/Wg2xkPf/image.png ..................... https://i.ibb.co/RBPgfRR/image.png ............. https://i.ibb.co/S3457FN/image.png

Please help

Hello again,

Thank you for getting back. To clarify:

WP Bakery Page Builder is distributed as part of the theme under “In-Stock License” which means you do not need a separate license. However this in-stock license only allows you to use the plugin but not update automatically or activate it. Activation is only required for automatic updates and support access.

We provide support for WP Bakery Page Builder and whenever an update is available, we will download the latest version test it against our theme and bundle it as a theme update. So updating the theme will get you the latest version of WP Bakery Page Builder.

Once you had updated your theme, you will have to navigate to Appearance > Plugins > WP Bakery Page Builder and de-activate and delete the existing version. Once you have deleted all the VIsual Composer files, you will be prompted again to install WP Bakery Page Builder. This time you can install the latest version from the theme.

The same applies for Slider Revolution too.

We’ll be providing updates for the premium plugins for the lifetime of the theme.

Adding PayPal is provided through WooCommerce and not through the theme. You can view it here: https://woocommerce.com/documentation/plugins/woocommerce/getting-started/sell-products/core-payment-options/

The links are incorrect here are the correct links: 1. Wishlist: https://transvelo.github.io/docs/mediacenter/setting_up_the_theme/wishlist.html 2. Product Comparison: https://transvelo.github.io/docs/mediacenter/setting_up_the_theme/product_comparison.html 3. https://transvelo.github.io/docs/mediacenter/setting_up_the_theme/track_your_order.html

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello, Ibrahim.

I have a little bit confused about reinstalling WP Bakry reinstalling the plugin. As you guided that “Once you had updated your theme, you will have to navigate to Appearance > Plugins > WP Bakery Page Builder and de-activate and delete the existing version. Once you have deleted all the VIsual Composer files, you will be prompted again to install WP Bakery Page Builder. This time you can install the latest version from the theme.” After updating the theme and deleting the plugin Wp Bakery, This time how can I install the latest version of WP Bakery from the theme?