madrasthemes

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1252 comments found.

Is there any way to add background image to this theme? I found 1 comment from 2 years ago that you have worked out a solution but the link is not accessible…

Hello there,

Thank you for purchasing our theme and for reaching us. Can you please explain your requirement with a screenshot ?

Thanks, Ibrahim

We need to look it something like that – https://www.upload.ee/image/8062968/Capture.PNG Camouflage background…

Hello again,

Thank you for your clarification. Can you please email our support with your WP admin details ? I will provide you with the custom CSS.

Thanks, Ibrahim

Hi there. We recently ran into an incompatibility with the WooCommerce Tab Manager (https://woocommerce.com/products/woocommerce-tab-manager/) – when active alongside this theme, the backend product description field is empty and un-editable. The console shows 500 errors for post.php. Our temporary solution was to edit /mediacenter/inc/woocommerce/functions.php and comment out line 788: https://cl.ly/pZIW

Here is the error log: https://cl.ly/pgOX

Thank you for your assistance.

Hello there,

Thank you for reaching us. The code is a standard backward compatible way to fetch the ID of a product. Its throwing an error because the $product value is null. Its not the issue of the function itself but the code that is invoking it with a null.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Good afternoon Ibrahim,

I noticed Live search is not working any more on our site.

I also made some duplicate testings with fresh install of WP 4.9.4 + WC 3.3.3 +MC 2.7.3 on localhost and result seems to be same: search only returns ”Unable to find any products that match the current query”.

Even my support is ended a long time ago, may I ask are you aware of this? If not, i will start to check my own setup.

Thanks!

Thank you! I have just sent you login credentials.

Thank you . I will respond to the ticket as soon as possible.

Thanks again with great support you provided!

Hello! Thank you for this awesome theme. I would like to hide out of stock products from the catalog.

I tried to do it by checking the box “Hide out of stock items” in Woocommerce -> Settings -> Inventory. But it doesn’t work.

Is there a code snippet that could do it?

Thanks,

Matthieu

Hello Matthieu,

Thank you for purchasing our theme and for reaching us. WooCommerce’s default features work seamlessly with the theme. I am not sure why the hide out of stock items does not work. Please email our support with your WP admin details and FTP details and I will check for issues.

Thanks, Ibrahim

Hello Ibrahim,

Great, I’ve submitted a ticket.

Best,

Matthieu

Thank you Matthieu. I will respond to the ticket as soon as possible.

Hello, i want to make full AMAZON autopilot website.

can it be done with this theme? easy way? Does i need to buy more plugins or features from you or amazon?

Hello there,

Thank you for your interest in our theme. I am not sure how to make an amazon autopilot website. You will definitely have to use third-party plugins. Some popular ones are WooZone, ProSociate, etc.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hi there, I would like to know how me I can customize the vertical menu like on default demo of this theme.. I mean the category table/window with sub-categories and his headings by click on main-category… Thank u in advance:)

Hello there,

Thank you for purchasing our theme and for reaching us. Yes, you can enable “Hover” as the dropdown trigger and you should be able to click on the top level category.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

markpr17

markpr17 Purchased

Hi Ibrahim

Great theme and fantastic help, wonder if you know how I can delete the webfont in theme, I have disabled it, but it still loads with website and adds to time taken to load site.

it is contained in assets

thanks mark

Hello Mark,

Those are font icons. If you remove them the fonts used in your website may not load anymore. Are you sure you want to remove this ?

Thanks, Ibrahim

markpr17

markpr17 Purchased

Hi Ibrahim

Not sure no ,lol

we disable all google fonts, this webfont, is there another way of speeding it up ?

thanks Mark

Hello Mark,

I am not sure if this is the right way to optimise as Google fonts and fontawesome icon fonts are widely used.

This code here when added to functions.php will dequeue fontawesome : https://gist.github.com/ibndawood/5b79a8ce708ec332691b467d5c4682aa

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

RamySaid

RamySaid Purchased

Hi There, i can’t upload theme to Shopify, There is 1 error: zip does not contain a valid theme: missing template “layout/theme.liquid”, missing template “templates/index.liquid”, missing template “templates/collection.liquid”, missing template “templates/product.liquid”, missing template “templates/page.liquid”, missing template “templates/cart.liquid”, and missing template “templates/blog.liquid”

Please i need your help, thanks in advance.

Hello there,

Thank you for reaching us. This theme is not a shopify theme and cannot be used with shopify.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hi, I can not add branding for products and labels to products as in the demo. How to set up like the old version?

Hello there,

Thank you for reaching us. Brands and labels are now part of Product Attributes. You can simply add a new product attribute for brand and label and then assign via MCOptions > Shop.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

The new version I installed made the live search feature perform very slowly. How to fix?

Hello again,

Thank you for reaching us. Live search is limited as it is the same one that WordPress uses. You can replace the live search from the theme with any other third-party plugin of your choice. We recommend algolia.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

people6

people6 Purchased

Hello Can this theme be used as a Amazon affiliate site? Can other 3rd party plugins be used with it???

Thank you for your help.

scott B

Hello there,

Thank you for your interest in our theme. Yes, you can use the theme to build an amazon affiliate website. Let me know what other third-party plugins you want to use and I’ll tell if they are compatible or not.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

people6

people6 Purchased

Hi, thanks for the reply. examples of plugins below, nothing specific for most of them.

-Abandoned Cart Plugin

-Upsell Bundled Products

-Email Notifications for Upselling

-upsell plugin

-downsell plugin

-cross sell plugin

-Related Products plugin

-Discount Coupon plugin

- price comparision plugin?

- WooCommerce PrePurchase $29 WooCommerce Advance Order Status $9

geo plugins, countdown plugins and social proof tool.

Just want too know if i can add them to increase sale’s

Thanks

from scott B

Hello Scott,

Thank you for reaching us. Unfortunately I do not know if these plugins are compatible with the theme. If they run on WooCommerce and StoreFront, it will most probably run on Electro as well.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

lemkelisa

lemkelisa Purchased

Hi, i already setup but it not same your demo. I have import all data from XML file.

I have some questions:

1. I can not see “MC Option” page in my site. Please explain.

2. Why Menus and adv not show in below image:

- https://ibb.co/gULown

- https://ibb.co/jnSq97

Thanks.

Hello there,

Thank you for reaching us.

1. Please activate “Redux Framework” for MCOptions to appear.

2. Please activate “MediaCenter Extensions” for media center shortcodes to work.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

HI.I made file footer.php in themes/mediacenter-child/inc/structure/footer.php and made some mode but it not override the parent theme file.

Hello there,

Thank you for purchasing our theme and for reaching us. inc is not a template folder only template folders can be copied into child theme and override parent.

inc folders contains functions that are pluggable. To override you simply copy and paste the function you want to override into your child theme.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thank you it help me a lot.One more qwestion.How to override mediacenter.pot file in child-theme ?

Hello again,

Thank you for reaching us. Overriding mediacenter.pot file has no effect. Can you please clarify what exactly you’d like to achieve by overriding mediacenter.pot ?

Thanks, Ibrahim

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