madrasthemes

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1275 comments found.

Can I Submit content with product image? I want to use short content and checkout button with image. Another question can I use this theme for one or more website after buying one time?

Hello there,

Thank you for your interest in our theme. I am not sure what you are referring to as submitting content with product image ? Please clarify.

The theme license is for one website only. If you want to use for other websites you need to purchase it as many times you intend to use.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hi Ibrahim

Small question – Is the theme compatible with woo 3.4 ?

Thanks Mark

Ibrahim

Ok thanks, hoping its soon, because we need to comply with GDPR laws in Europe and without woo 3.4 that is not possible.

Thanks Mark

Thank you Mark for your patience. We’ve released an update that is compatible with v3.4.

Let us know if you have any other questions.

Ibrahim

Thank you

Mark

Sending a message for a client as I’m the dev, Can you see any reason why the star rating doesn’t show up? It is enabled in Woo. HTML and CSS is all there. https://www.emcsps.com/product/70-0400/

Hello there,

May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.

If you believe you’ve used this account for purchase I request you to contact Envato.

If you are contacting on behalf of your client then please email our support from here : https://themeforest.net/item/electro-electronics-store-woocommerce-theme/15720624/support with your purchase code.

Thanks, Ibrahim

Can you see any reason why the star rating doesn’t show up? It is enabled in Woo. HTML and CSS is all there. https://www.emcsps.com/product/70-0400/

Hello there,

Thank you for purchasing our theme and for reaching us. Can you please email our support here : https://themeforest.net/item/mediacenter-electronics-store-woocommerce-theme/9177409/support with your WP admin details. I will check what the issue is.

Thanks, Ibrahim

Hi Ibrahim

I finally installed the SSL on website with no issues, the only error i found was in the header.php for this http://gmpg.org/xfn/11 which i wonder if you can make it https://gmpg.org/xfn/11

Thanks Mark

Hello Mark,

I am not sure if I understand the links, can you please clarify ?

Thanks, Ibrahim

Ibrahim

In the theme header there is this http://gmpg.org/xfn/11 in i think the meta , i wanted this to display as HTTPS because it is currently HTTP in the header, can you include this code as HTTPS in the next update ?

Thanks Mark

Ibrahim

This is what we used to check SSL, https://www.jitbit.com/sslcheck/

thanks Mark

Thanks for the Update :)

You are welcome :)

Fresh Install, But there isn’t an MC option Page, am I missing something?

Hello there,

Thank you for purchasing our theme and for reaching us. Please make sure you’ve activated “Redux Framework” plugin from Appearance > Install Plugins.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

I updated the them, made the attributes for the Brands and Labels – but there is no notification to migrate as per your example?

Hello there,

Can you please email our support with your WP admin panel details ? I will check.

Thanks, Ibrahim

markpr17

markpr17 Purchased

Hi Ibrahim

I have a quick question

the slider that is included is out of date, but when I try to update the slider, I am being asked to activate it.

How can I do this ?

Thanks Mark

Hello there,

Thank you for reaching us. Visual Composer is distributed as part of the theme under “In-Stock License” which means you do not need a separate license. However this in-stock license only allows you to use the plugin but not update automatically or activate it. Activation is only required for automatic updates and support access.

We provide support for Visual Composer and whenever a visual composer update is available, we will download the latest version test it against our theme and bundle it as a theme update. So updating the theme will get you the latest version of Visual Composer. 

Once you had updated your theme, you will have to navigate to Appearance > Plugins > Visual Composer and de-activate and delete the existing version. Once you have deleted all the VIsual Composer files, you will be prompted again to install Visual Composer. This time you can install the latest version from the theme.

The same applies for Slider Revolution too.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

markpr17

markpr17 Purchased

Ibrahim

Thanks, I am only using the slider revolution , however thanks yes that helps

Mark

thomasfi

thomasfi Purchased

cart page not showing prod picture, only gif animation running…

Hello there,

Thank you for the details. I think the issue is due to conflicts in lazy loading. Can you please disable lazy loading in MCOptions > Shop > Echo Lazy loading ?

Thanks, Ibrahim

thomasfi

thomasfi Purchased

thanks, problem solved

I have updated theme and de-activated and deleted the existing version of Visual Composer. Also i have updated latest VIsual Composer files from assets folder but it’s not updating.

Showing my page like this [mc_home_page_tabs content_sc_tab_1=”featured_products” content_sc_tab_2=”sale_products” content_sc_tab_3=”top_rated_products” title_tab_1=”Featured” title_tab_2=”On Sale” title_tab_3=”Top Rated”]

[mc_6_1_products_grid shortcode_name=”best_selling_products” orderby=”menu_order” order=”desc” title=”Best Sellers”]

[mc_products_carousel shortcode_name=”recent_products” orderby=”menu_order” order=”desc” columns=”6″ title=”Recent Products”]

[mc_brands_carousel title=”Our Brands”]

Let me know how to fix this.

Thanks

Can you please email our support your FTP and WP admin details ? I will check.

Thanks, Ibrahim

Thanks for your support & i sent the details to support mail, kindly check & fix the issue ASAP.

Thank you for the details. I will check now and will respond as soon as possible.

Hello, I bought the theme adot from you. I run the shop Ecwid (version 6.2). Items that are hidden are still displayed on the page and also in the search function. Shop Ecwid thinks that’s a problem with the page CSS. Can you fix the problem please.

Hello there,

Thank you for reaching us. I am sorry but we did not develop adot. Please contact the theme authors regarding this question.

Thanks, Ibrahim

good evening, how to make the MORE tag work for the product category?

Hello there,

Good Evening. Thank you for reaching us. More tag works only for blog posts and not for product category.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

djsteven

djsteven Purchased

Hi, This version is compatible con Woocomerce 3.4.3?

Hello there,

Thank you for reaching us. Sincerely sorry for not responding earlier. The theme is compatible with 3.4.3.

Thanks, Ibrahim

Please update OWL Carousel Script in your parent theme. I had to replace the old script with the new Owl Carousel 2 script so that my client who uses your theme could have infinite looping. This worked seamlessly just by swapping out the outdated script with the updated one. Great theme btw! I work with it daily and enjoy its features.

https://owlcarousel2.github.io/OwlCarousel2/

Hello there,

Thank you for your suggestion. We’ll include the updated owl carousel in our next update.

Thanks, Ibrahim

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