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Is there any way to add background image to this theme? I found 1 comment from 2 years ago that you have worked out a solution but the link is not accessible…
Thank you for purchasing our theme and for reaching us. Can you please explain your requirement with a screenshot ?
We need to look it something like that – https://www.upload.ee/image/8062968/Capture.PNG
Thank you for your clarification. Can you please email our support with your WP admin details ? I will provide you with the custom CSS.
Hi there. We recently ran into an incompatibility with the WooCommerce Tab Manager (https://woocommerce.com/products/woocommerce-tab-manager/) – when active alongside this theme, the backend product description field is empty and un-editable. The console shows 500 errors for post.php. Our temporary solution was to edit /mediacenter/inc/woocommerce/functions.php and comment out line 788: https://cl.ly/pZIW
Here is the error log: https://cl.ly/pgOX
Thank you for your assistance.
Thank you for reaching us. The code is a standard backward compatible way to fetch the ID of a product. Its throwing an error because the $product value is null. Its not the issue of the function itself but the code that is invoking it with a null.
Hope this helps. Let us know if you have any other questions or need further help.
Good afternoon Ibrahim,
I noticed Live search is not working any more on our site.
I also made some duplicate testings with fresh install of WP 4.9.4 + WC 3.3.3 +MC 2.7.3 on localhost and result seems to be same: search only returns ”Unable to find any products that match the current query”.
Even my support is ended a long time ago, may I ask are you aware of this? If not, i will start to check my own setup.
Thank you for reaching us. Please email our support with your WP admin details for the new install. I will do a check.
I understand your support has ended but If this is a mistake due to the theme, we will fix it.
Thank you! I have just sent you login credentials.
Thank you . I will respond to the ticket as soon as possible.
Thanks again with great support you provided!
Hello! Thank you for this awesome theme. I would like to hide out of stock products from the catalog.
I tried to do it by checking the box “Hide out of stock items” in Woocommerce -> Settings -> Inventory. But it doesn’t work.
Is there a code snippet that could do it?
Thank you for purchasing our theme and for reaching us. WooCommerce’s default features work seamlessly with the theme. I am not sure why the hide out of stock items does not work. Please email our support with your WP admin details and FTP details and I will check for issues.
Great, I’ve submitted a ticket.
Thank you Matthieu. I will respond to the ticket as soon as possible.
Hello, i want to make full AMAZON autopilot website.
can it be done with this theme? easy way?
Does i need to buy more plugins or features from you or amazon?
Thank you for your interest in our theme. I am not sure how to make an amazon autopilot website. You will definitely have to use third-party plugins. Some popular ones are WooZone, ProSociate, etc.
I would like to know how me I can customize the vertical menu like on default demo of this theme.. I mean the category table/window with sub-categories and his headings by click on main-category… Thank u in advance:)
Thank you for purchasing our theme and for reaching us. Yes, you can enable “Hover” as the dropdown trigger and you should be able to click on the top level category.
Great theme and fantastic help, wonder if you know how I can delete the webfont in theme, I have disabled it, but it still loads with website and adds to time taken to load site.
it is contained in assets
Thank you for reaching us. Can you please clarify which webfont you are referring to ?
the font is
it is hitting 424ms , whilst not a big issue , the times all add up, so I am trying to trim the times of items i can control or great theme or app creators can control
Those are font icons. If you remove them the fonts used in your website may not load anymore. Are you sure you want to remove this ?
Not sure no ,lol
we disable all google fonts, this webfont, is there another way of speeding it up ?
I am not sure if this is the right way to optimise as Google fonts and fontawesome icon fonts are widely used.
This code here when added to functions.php will dequeue fontawesome : https://gist.github.com/ibndawood/5b79a8ce708ec332691b467d5c4682aa
i can’t upload theme to Shopify,
There is 1 error: zip does not contain a valid theme:
missing template “layout/theme.liquid”,
missing template “templates/index.liquid”,
missing template “templates/collection.liquid”,
missing template “templates/product.liquid”,
missing template “templates/page.liquid”,
missing template “templates/cart.liquid”,
and missing template “templates/blog.liquid”
Please i need your help, thanks in advance.
Thank you for reaching us. This theme is not a shopify theme and cannot be used with shopify.
Hope this answers your question. Let us know if you have any other questions.
Hi, I can not add branding for products and labels to products as in the demo. How to set up like the old version?
Thank you for reaching us. Brands and labels are now part of Product Attributes. You can simply add a new product attribute for brand and label and then assign via MCOptions > Shop.
The new version I installed made the live search feature perform very slowly. How to fix?
Thank you for reaching us. Live search is limited as it is the same one that WordPress uses. You can replace the live search from the theme with any other third-party plugin of your choice. We recommend algolia.
Can this theme be used as a Amazon affiliate site?
Can other 3rd party plugins be used with it???
Thank you for your help.
Thank you for your interest in our theme. Yes, you can use the theme to build an amazon affiliate website. Let me know what other third-party plugins you want to use and I’ll tell if they are compatible or not.
Hi, thanks for the reply.
examples of plugins below, nothing specific for most of them.
-Abandoned Cart Plugin
-Upsell Bundled Products
-Email Notifications for Upselling
-cross sell plugin
-Related Products plugin
-Discount Coupon plugin
- price comparision plugin?
- WooCommerce PrePurchase $29
WooCommerce Advance Order Status $9
geo plugins, countdown plugins and social proof tool.
Just want too know if i can add them to increase sale’s
from scott B
Thank you for reaching us. Unfortunately I do not know if these plugins are compatible with the theme. If they run on WooCommerce and StoreFront, it will most probably run on Electro as well.
Hi, i already setup but it not same your demo. I have import all data from XML file.
I have some questions:
1. I can not see “MC Option” page in my site. Please explain.
2. Why Menus and adv not show in below image:
Thank you for reaching us.
1. Please activate “Redux Framework” for MCOptions to appear.
2. Please activate “MediaCenter Extensions” for media center shortcodes to work.
HI.I made file footer.php in themes/mediacenter-child/inc/structure/footer.php and made some mode but it not override the parent theme file.
Thank you for purchasing our theme and for reaching us. inc is not a template folder only template folders can be copied into child theme and override parent.
inc folders contains functions that are pluggable. To override you simply copy and paste the function you want to override into your child theme.
Thank you it help me a lot.One more qwestion.How to override mediacenter.pot file in child-theme ?
Thank you for reaching us. Overriding mediacenter.pot file has no effect. Can you please clarify what exactly you’d like to achieve by overriding mediacenter.pot ?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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