Web Themes & Templates

Discussion on MediaDesk - Magazine WordPress Theme

Edge-Themes

Edge-Themes supports this item

Supported

35 comments found.

One last presale:

Is it possible to have an article page Likewise Home 8? So when you click on any article to read from any blog page, you will land on an article page like ‘Home 8’ showing the complete article, but also an infinitive flow of following articles, like when you scroll down on the ‘home 8’ page.

If yes: GREAT! If no: can it be made? (even if extra payment is needed)

Regards

Hi there again,

Such an option, unfortunately, does not exist within the theme, we are sorry :( .

Achieving this will require some custom coding, but ​we are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers http://themeforest.net/page/item_support_policy#whats-not-included-item-support. We hope you understand.

In case you are not familiar with programming, you could hire someone to do this for you. You could look for someone who you can hire for this kind of job at the following link: – http://studio.envato.com

Thanks for understanding.

Best Regards, Edge

Hi, I’m getting a warning that some WooCommerce templates in the theme are outdated. Will this be updated soon?

Hi,

Thanks for writing in!

We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out. But if you need an immediate update of any of the plugins, please submit a ticket on our support forum at https://edge.ticksy.com/ and one of our support agents will provide you a newest version.

Also, please note that most of the WooCommerce updates do not change anything critical to a theme functionality, and we’ve tested this version of our theme, and it’s working fine with latest WooCommerce.

Best, Edge

Great looking theme! Pre-purchase question: is social sharing functionality includes more social networks? Because in the single posts it’s is enable only for facebook, twitter and google plus. Thanks in advance!

Hi,

Welcome and thanks for taking interest in our Media Desk theme! :)

We have included sharing functionality for these social networks: https://www.screencast.com/t/XDihcatPc8

Also, you can install some 3rd party plugin to include more networks with sharing functionality but please note, some networks don’t have sharing API/functionality.

Best, Edge

presales: Is it possible to have social; media icons instead of the blocks…?

Hi,

Welcome and thanks for taking interest in our theme!

We are not sure that we understood very well what you want to achieve, but you can change theme’s content through Visual Composer page builder, so just remove block elements and add, for example, Edge Icon element where you can choose desired social icon. Please take a look: https://www.screencast.com/t/BNJvskJ2QHTA

Best, Edge

You are welcome! :)

Hi, I have purchase the theme. It is possible to have a more large logo area?

Hi,

Welcome and thanks for using our theme! :)

Regarding logo size on desktop version, please, note we implemented functions that makes logo image double smaller then original uploaded image to insure good quality on retina devices. So, just upload image that is double bigger then size you want to see in frontend. So, for example, if you want your logo displayed as 200×100 px, you should upload original photo as 400×200px. ​Also, header height needs to be bigger then it. You could set header height in Edge Options > Height https://www.screencast.com/t/fmvVel7jL

If you need further assistance, please submit a ticket on our support forum at https://edge.ticksy.com/ and include your site URL with wp-admin access and our support agent will assist you asap.

Best, Edge

Presale question: Would it be possible to see an example of the theme with bbPress? Thanks

Hi,

Welcome and thanks for taking interest in our theme! :)

Generally, we haven’t included bbPress plugin in our MediaDesk theme. You can install it separately, it should work properly, but you will need to style it in order to follow theme’s design.

Please take a look how bbPress looks when you install it:

1. Forum page: https://www.screencast.com/t/yIWSjtH0JnZV

2. Forum single page: https://www.screencast.com/t/snfODA5JpFC

Hope this was helpful. :)

Best, Edge

Clear. It was right to understand how it presents itself graphically. Thank you!

You are welcome! :)

Hi,

we are interested in this Theme but before we buy this Theme we need to know if this Theme supports RTL Languages.

Regards

Hello there,

Thank you for taking interest in our theme. Unfortunately, RTL is not supported :(

Edge

Hi there. Love love love this theme and the flexibility of post styles.

One pre-purchase question. Am I able to install a different google font as the main body copy (currently it’s Open sans right?) and is there any flexibility to the quote styles?

Thanks, Melissa

Hello Melissa,

Thank you for the kind words!

Our theme contains more than 500 pre-imported fonts that you can use instantly from theme options. If you wish to add some other font to our theme, you should code that a bit. This is the article to help you with that https://edge.ticksy.com/article/11998 We’re not sure what quote styles are you thinking about, we’d appreciate if you could provide a link or a screenshot so we can see clearly.

Edge

I’m confused on why it’s taking 2 days to answer my ticket. Media Desk support

Hi,

Support agent has been informed, your ticket will be answered as soon as possible.

Edge

Hello Can we have a page with all the auhors listed with a bio for each?

Hello,

Unfortunately we don’t have such an option included by default, but we could help you create the specific page to list all authors, it shouldn’t be too difficult according to this article: https://codex.wordpress.org/Function_Reference/wp_list_authors

Edge

Hi Is it possible to hide the logo on a specific page ? Thanks a lot. Best Regards

Hello,

Yes, of course. For any support request, please reach our support team at https://edge.ticksy.com and they’ll help you out.

Edge

Is there an option to place the search in the menu bar itself?

Hello,

Thank you for taking interest in our theme!

Yes, of course, you can see the examples here https://mediadesk.edge-themes.com/home-3/ and here https://mediadesk.edge-themes.com/home-5/

If there’s anything else, please let us know.



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nwyrk

nwyrk Purchased

My support has expired… when installing the theme again on my domain, I get a fatal wordpress error. I’m using the latest download. Seems to be something wrong with the theme.

Hello,

Thank you for reaching us :)

Please provide us with your website URL and we will investigate.



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Is it possible to buy this theme, and then hire your team to customise it further?

Hi there,

Thanks for taking an interest! Unfortunately we are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers http://themeforest.net/page/item_support_policy#whats-not-included-item-support. We hope you understand.

Thought if you do import our demo content which will give you access to all the themes pages and content you can easily customize the content to your needs, as well as you can always turn to our support team for guidance. Do let us know if you have any additional questions.



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Really surprised this lovely theme does not appear to have a way to prevent post title duplication on the home page. Or am I missing something? Been at it for hours.

Hi there,

We are not sure on what title duplication you refer to on our homepage, so a bit more info or a screenshot would help.

Also if you need any further assistance and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.

Thanks.



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Support desk noted for future use. Thanks. Combed through your knowledge base and the theme’s documentation for hours setting up the theme. Nothing I can find on how to show only UNIQUE POSTS on the home page. Nothing on avoiding duplication of posts across the modules on the index. Once a post appears in a module, I don’t want it able to appear elsewhere on the same home page unless I permit it.

Hi there,

You do have an option to choose a category of posts or specific ID ono blog list which will give you an option to limit the appearance on the homepage. Thank you for the clarification.

If you need additional assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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