this template is very frustrating !!! Creating tables is a disaster! Every moment there are errors that irritate. The tables are traveling by themselves. Editing fields is hopeless. The price list for your company is already 6h !!!!!!!!!!!!!
Hi, we’re upset to hear such feedback, as there are no known issues with the theme currently, besides we haven’t had a possibility to assist you as we had received only one request from your current user account, it was sent 2 years ago concerning the Construction PRO theme. We’re eager to help you get the best experience using the Medical Clinic theme, just please submit us a support request at http://cmsmasters.net/support and they will provide the needed assistance. Thank you!
I've had several issues with this theme from the beginning. Screen shots looked amazing and exactly what we were looking for. Upon purchasing the theme we stumbled with this from the beginning. Customer Support was minimal and instead of helping their only fix was to backup my site and reinstall the theme which would not help the issue. This theme is bundled as reponsive however to be able to work out several of the items in the pages (For example Heading Background Image) in resposive status you would have to possess serious CSS knowledge as there are zero options to fix this. Their documentation is very vague at best. CMS plugins, as one review stated below, are not updated unless you do a complete theme re-installation instead of an actual update inside WP. Be weary, as also stated by other users, screen grabs do not tell the whole story. I have contacted customer support several times, as stated, their only fix is to backup my site and re-install the "new" version of the theme. I would suggest users to search further for other themes that have better documentation and better support. My fault, for suggesting this theme to my client and now I have to consider redoing the site with another theme.
Hi, we are surprised and upset to hear your feedback, as the theme is successfully used by hundreds of our customers, and our support team is always at your service and ready to assist you with any questions. The last support request that we've got from you was on August 29th. Updating the theme to the latest version helps to avoid issues in its functioning, that's why we recommended to use exactly the latest theme version. Custom CMSMasters plugins are included to the theme archive, so to update them there is a need to install the newest theme version first.
We’re eager to help you get the best experience using the theme, just please describe the issues you faced, and our support team can always be reached at http://cmsmasters.net/support. Thank you!