Author response

Hi, we’re upset to hear such feedback, besides we haven’t had a possibility to assist you as we haven’t received any comments or requests from your current user account. The theme should work correctly and there is no know issues with its functioning. We’re eager to help you get the best experience using the theme, just please describe the issues you faced, and our support team can always be reached at https://cmsmasters.net/help-center/
Yet, if you decide that you would rather apply for a refund, you can file a request using the form. Thank you!

Author response

Hi, love to hear your feedback! We do our best to create themes and designs that will make our customers happy. Please take a look at other products for medical clinics and health that we have in our portfolio: Denta - Dental Clinic WP Theme, Healthy Pregnancy - Health & Medical WordPress Theme, Medical Clinic - Doctor and Hospital Health WordPress Theme, Medicine Plus - Medical Pharmacy & Drugstore Theme and The Clinic - Health & Medical Elementor Template Kit. Hope you find them interesting and useful as well.

Thanks and good luck with your project!

Author response

Thanks for feedback, we always aim to put maximum flexibility into our themes as it is important for us to know that people come up with great websites that are based on our themes. Good luck with your project!

Author response

Hi, please note that theme authors are not allowed to provide purchase codes for plugins that are bundled in themes, yet there is no need to activate the slider plugin. When a plugin comes bundled with the theme, all plugin updates are received together with theme updates, and you can always contact our support team to receive the newest slider version when needed. Appreciate your understanding.

The theme should function correctly without activating the slider, should you need any help with the theme setup, please contact our support at https://cmsmasters.net/support.

Thank you!

Author response

Thanks for your review!

Author response

Thanks for contacting!

The newest theme version 1.1.3 is available on the Themeforest, it is compatible with WordPress 5.1.1 and functions correctly. Please update your theme in order to check it. Should you need any help with the theme update, please contact our support at http://cmsmasters.net/support

Thank you!

Author response

Thanks for your words, it is a pleasure to hear feedback like this!

Author response

Thanks for your feedback!

Author response

Hi, we are surprised and upset to hear your words, as we have received 4 support requests from you and replied to all of them. As for the last ticket #48672 about featured images displaying, the theme works exactly as you described - first the image is resized and then cropped. We would be really thankful if you could describe the issues you faced, and our support team can always be reached at http://cmsmasters.net/support . Thank you!

Author response

Hi, we would be thankful if you specify the issues you need help with at http://cmsmasters.net/support, and our support team will make sure to help. The theme should function correctly, and we have not received any reports of errors occurring lately, we’re eager to help you get the best experience using the theme. Thank you!

Author response

Hi, yet we haven't received any similar reports regarding issues in the responsive mode, and also the theme was checked by a team of reviewers. Should you need any help with the theme, please contact us directly at http://cmsmasters.net/support, our support team will investigate your case and will be happy to help you with the theme setup. Thank you!

Author response

Thanks for feedback, our support is always glad to assist!