madza

madza supports this item

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410 comments found.

Hello,

We’ve started using your theme, but we’re having troubles with importing demo content. We couldnt do it from theme options. Progress bar fills in an instant and no content comes. We wanted to try with wordpress’ own import tool, but there was no demo-content.xml within the theme zip folders. Waiting for your help.

Thanks.

Hi,

Please check your support ticket

Best Regards! madza

I recently updated to WP 4.7.2​, and the visual composer is no longer loading. I have updated the theme and VC.

Hi,

What is your VC version?

Best Regards! madza

Hi,

I honestly don’t know what VC is installed. It doesn’t show up as an installed plugin but it shows in settings. I purchased a new version of VC, but it won’t allow me to install it because I can’t uninstall the plugin that came with the theme. If you can tell me where to uninstall either through WP or FTP I would greatly appreciate it.

Thanks, NWP

Hi,

I can’t see support badges, your support is expired!

Best Regards! madza

Hi as per our ticket , for your them sub menu not align properly,you instructed me update the them i could not update the them , please help me. refer my website for menu problem http://www.hospitecindia.com/

Hi,

This issue is already fixed!

I see when you use theme version 3.3 but theme latest version is 4.3

Please update this theme!

Best Regards! madza

In my wordpress currently shows your them version 3.3, but there is no update option , if i download in my themforest account and if i install it may chance to loss my customization , for that what we do?

Hi,

You can’t lose customization from wp-admin. You can lose only customized files.

Always do backup before update.

Best Regards! madza

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This comment is currently being reviewed.

nn165m

nn165m Purchased

We’ve started using your theme, but we’re having troubles with importing demo content. We couldnt do it from theme options. Progress bar fills in an instant and no content comes. We wanted to try with wordpress’ own import tool, but there was no demo-content.xml within the theme zip folders. Waiting for your help.

Thanks.

Hi,

Please check your support ticket

Best Regards! madza

is there a way to globally change all of the TEXT color on all pages for the entire site?? my client says the text is too light.

Hi, Please use our support area! Best Regards! madza

Hi

We have purchased this theme and using it since long time. Recently it’s showing some issue with the visual composer. I’m unable to use visual composer for making any changes on my pages. Instead I’m using Classic version to update anything. Can you please fix this issue. Looking forward for your response.

Thanks

Hi,

Please use our support area: https://madzathemes.ticksy.com

Best Regards! madza

Hi,

I’ve been trying to embed both a pdf and a powerpoint document – via iframes or Add Media inside Text Block – but to no avail.

Please, help.

Thank you!

robhatt

robhatt Purchased

Hello, I have a website using MedicalDoctor theme and have noticed that the main menu does not show up on mobile but that everything else on the site works well on mobile. Is there a way to enable the menu on mobile?

I created a ticket in my account but it has not received any support yet.

Thanks! Rohan

Hello,

After installation I’m unable to import demo content via Madza Import. There is no error, but the page is empty after import. Only widgets imports.

Also the content of the package is different than Readmy says: http://collabshot.com/show/Apdci4

Regards Kristof

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