811 comments found.
Hello, I have your template. When I want to switch to PHP 8 I have errors: Warning: Trying to access array offset on value of type bool in /inspiry-medicalpress-child/assets/reborn/partials/header/header-logo.php on line 7 Warning: Undefined variable $post in /plugins/medicalpress-elementor-addon/elementor/widgets/widget-functions/home-blog/render.php on line 209
Do I have the template updated to PHP 8.2?
Hello,
Thanks for reaching out to us.
The MedicalPress theme is compatible with PHP 8.x. However, kindly note that WordPress itself is not fully compatible with PHP 8.x as it provides beta support for PHP 8.x as per their official website.
So, you shouldn’t face any issues. As you had provided the log, clearly, this warning is generated by some customized code in the child theme.
For any additional questions or if you require further assistance, please don’t hesitate to create a support ticket by clicking on the link below:
Click Here to Sign Up for InspiryThemes Premium Support
Our dedicated support team is eager to assist you with inquiries or concerns.
Best regards
Do you support this theme?
Hello,
Thank you for contacting us with your inquiry.
The MedicalPress is one of our flagship products, and we are committed to offering comprehensive support to our clients.
Should you have any additional questions or concerns, please feel free to ask.
Best regards
Hmm, after 2021 any news feathers or updating ? fixing bugs ? any edit for instagram feeds, for example..
And one question, what your mean includes machine language translates ? Polylang it will be working ?
Helllo. I have a problem with the post page. The following message appers when I try to change the text: “Your site doesn’t include support for the “pagelayer/pl_row” block. You can leave this block intact, convert its content to a Custom HTML block, or remove it entirely.”
Hi,
Thank you for reaching out to us with your concern.
Sorry for the inconvenience this problem may have caused. We have to look into it thoroughly, so please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
And one more question. Is it possible to add one more same section with icon and sample text near the phone and address in the header?
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
Hello I would like to know if this theme is compatible with php8.1 and wordpress 6.3.1
thanks
hello
Hello,
Thank you for reaching out.
The MedicalPress theme is compatible with PHP versions supported by WordPress. WordPress offers beta support for PHP 8.1. While you can use PHP 8.1, it’s important to note that WordPress itself may generate warnings and errors.
Rest assured, MedicalPress is compatible with PHP 8.1. If you have any other questions or concerns, feel free to ask.
Best regards
Hello, I updated to PHP 8.0 now I can´t do any changes to the sites anymore. I think the problem ist WPBakery. My version is 5.4. How do I get the latest version? Can you help me? Best Andy
Got it to run again. Just one other question. Is there a way to change the “education” on the doctors page to another word?
Hello,
Thanks for reaching out, and I appreciate your patience.
You can change the information of the doctors by editing them at the backend. Kindly consult the documentation to learn more.
Add/Edit Doctor: http://documentation.inspirydemos.com/medicalpress/#adding-contents/add-doctor/
For any additional questions or if you require further assistance, please don’t hesitate to create a support ticket by clicking on the link below:
Click Here to Sign Up for InspiryThemes Premium Support
Our dedicated support team is eager to assist you with inquiries or concerns.
Best regards
Amazing theme, but looks like you don’t have that option to change Appointment button to redirect it on different page, not modal form. My customer couldn’t find it where to change #appointment-modal to let’s say /appointment/ page.
Hello,
PURCHASED tag is not showing with your name.
So, if your client purchased this theme, then ask him for purchase code and use that to communicate with us on our support site.
Click Here to Sign Up for InspiryThemes Premium Support
Thanks & Regards
Hello, today I updated to PHP 8.0 and the result was a critical error. The theme has version 3.5.1. I think the problem ist WPBakery Visual Composer. My version is 4.12. How do I get the latest version? Do you have a solution for me? Thanks in advance! Joe
Hello,
Thanks for contacting us.
I have MedicalPress installed with PHP 8.0, and it works fine without any issues.
Please get in touch with our support team to get this concern resolved.
Regards
Hello, I think the problem is WPBakery Visual Composer. My WPBakery version is 4.12. How can I update to the latest WPBakery version? Thanks in advance! Joe
Hi,
Please get in touch with our customer support by dropping an email to support@inspirythemes.com, and we will provide you with the updated version of the WP Bakery plugin.
Thanks & Regards
Got the latest version for the plugin from the support team. Great job. Thank you very much!!
Thanks for your kind words
Hello: We are updating the website for a client who is using your theme. When updating to the latest version, we have seen that the accordions in the FAQs do not work well. When you click on them they don’t stay open, and they can’t be read. Can you tell us why this happens? Thank you!!
Hello,
Thanks for reaching out to us.
Please ensure you update all required plugins if you have updated the theme from an old version. You can consult this guide.
If you have done it already, kindly get in touch with our support team, so we can thoroughly debug this concern.
Regards
hello! Yes, I followed that guide to do the update. I will contact support by email so you can review it. Thank you!!
Hi,
Please take your time, we are always here to assist our clients.
Thanks & Regards
hello ,When i click edit by elementor in home page it dosnt work,just show me icon loading then it stopped,what i can do to fix this issue? because i want to add featured products in home page
Hi,
Thanks for reaching out.
It seems to me that you may be using standard home page which is not based on Elementor and that’s the reason you can’t edit it using Elementor page builder.
Please check again and if it is a standard version then consider creating the home page with Elementor.
You can get in touch with our customer support, and we can quickly import the Elementor based home page for you.
Regards
now i am thinking in buying the theme for arabic website Should i use the Arabic demo for this website only or i can use any demo i see on your page?
Hello,
Thanks for considering MedicalPress for your website.
Yes, you can use any demo of the MedicalPress theme. It includes 2 different designs Default and Reborn and there are 5 total demos available to use.
Please let me know if you have any further questions or concerns.
Regards
Hello,I am trying to show the cart icon in the header,Can i do that?
Hello,
Thanks for contacting us.
You must set up WooCommerce if you want to set up a. Only then will you see the cart icon in the header.
WooCommerce Setup: http://documentation.inspirydemos.com/medicalpress/#pages/woocommerce-shop-page/
For any further assistance or question, please create a support ticket using the link below, and our support team will be happy to assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Thanks & Regards
yes i got page for cart but i want show icon cart with count products in header how to make that?
Hello,
It seems there are WooCommerce changes, and that’s why the cart isn’t shown. Kindly get in touch through our official support platform, and we will debug this concern further.
Regards
Hi It seems that recaptcha function doesn’t work, neither v2 or v3. Is there a fix for this?
Hi,
Thank you for using our product.
Please consider visiting our support site so that we can look into the issues you are facing.
Best Regards
Hi It seems that recaptcha function doesn’t work, neither v2 or v3. Is there a fix for this?
Your other comment from the product purchase account is already replied.
Thanks for this amazing theme I am using it for almost 1 year, it is very good just recently i am facing problems with media – images I get errors while adding featured image for doctor or service or others as well could try to check the theme again and check if there is any bug related to that thank you so much waiting for theme updates
Hi,
Thanks for reaching out.
There are no known issues related to the media library or image uploading. So, if you are experiencing it, it must be with your website only.
Kindly reach out to our customer support as we have to look into it thoroughly.
Regards
Will there be a template correction to correct the error? Error thrown Class ‘Elementor\Scheme_Typography’ not found
Hi,
We are working on it and will launch an update soon. For now please downgrade the elementor version to 3.5.5 as seen in the following screenshot.
https://capture.dropbox.com/sWS6SBstHdiMgUSkPlease let me know if you face any trouble doing that so that I can help.
Regards
Hi,
Could you please confirm if following is possible in your theme?
1. Store and retrieve records of Patient.
2. Records would include name, number, reports (attachments: jpg,png,pdf,doc,docx,txt) and other basic info
3. Upload Patient photo via phone camera,Desktop web cam & fileupload
You similar previous comment has been replied already.
Yes, that was on HealthPress theme
https://themeforest.net/comments/28143189
Sorry for the confusion. The following reply is for MedicalPress theme itself. We are just maintaining the HealthPress theme for now.
The asked functionality is not yet part of the theme. However our team is working an some additional features which includes patient management for logged in users as well. It is not part of the theme yet but in near future it will be. I am not able to give you the exact timeline for that for now.
- Once the patient management is added then the submission page can be used from anywhere. But, how you are putting it might not be included in the start as it involves the mobile apps at some level. We will be improving the functionality upon requirements for sure.
Let me know if you have any more questions.
Best Regards.
hi, after update, Appointment Form has disappeared from the banner, i can’t see even on the backend under options > home.
Hi,
Thank you for using our product.
Please make sure that all the required plugins are enabled. Also, if you are coming from very old version then you need to follow the article given below.
https://support.inspirythemes.com/knowledgebase/how-to-update-medicalpress-theme-to-version-3-0/If you still can’t figure it out then please sign up at our support website and ask your question over there and we will assist you properly.
Best Regards
i have taken all of the step as mentioned on the guide link, however, problem is still there. form is not showing up.
Hi,
Please email us at support[at]inspirythemes.com, and we will debug the mentioned concern for you.
Thanks & Regards
please check your email, sent you login details, thanks
Hi,
It will be addressed shortly.
Best Regards
hi any luck with this issue? thanks
Thank you very much for your help.
Hi,
Your ticket was replied. We will communicate further in that ticket.
Best Regards
Can I update to WP 5.9 using the last version of this theme? Is the theme ready for the WP 5.9?
Hi,
There are no known issues that appeared in the current update of WordPress so you can update to the latest version along with the required plugin updates.
If you face any issues then you can come to our support site so that we can look into it right away.
Best Regards
Hello, I’m making a 3 language supported page with your theme. I imported the demo and proceeded by modifying it. I have now added other languages. However, I cannot import the image transition and written design on the main page on the page of other languages. I request your help on the matter. Thanks.
Hi,
Thank you for using our product.
Please come to our support site and share your details so that we can help. (support related links are provided below)
Thanks & Regards
Support Site | How to get “Item Purchase Code”
Hi! Is there any coming update for the theme?
Hi,
Yes, an update is scheduled to be released by the end of this month or early next month.
Thanks & Regards
