The Customer Support team is fast and responsive when I have an issue with the theme and they could resolve it within 24 hours. Which I am very impressed and useful as I am running the website for a hospital where uptime is very important to us.
The MedicalPress theme is a great theme to start with but the support from InspiryThemes is what makes it stand out. Thank you for a great theme and especially for your help and support. Wish you all the best
So much trouble with this theme. And once I finally got it to install, the required plugins had fatal errors. so frustrating
There must be something very wrong on you hosting side as this theme is well tested. May be you are using a very old version of PHP. Anyway, I would be happy to help you install this theme if you leave me a direct message using contact form on my profile page https://themeforest.net/user/inspirythemes