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99 comments found.

Hi,

Looking to purchase this theme. We own a pathology lab and require uploading patient reports on our website (about 50 reports per day). Need a site where my patient can login with a username and password and download his/ her medical reports. Does the theme support this function?

Hello,

Unfortunately “Medicate” theme don’t have such functionality. However, maybe you can create specific set of rules for logged users using this plugin: https://wordpress.org/plugins/s2member/

Thank you,
- Djordje

Hello

Is this theme compatible for Wordpress 4.1 ?

regards

Hello,

“Medicate” theme is fully compatible with WordPress 4.1 Listed WordPress version is minimal recommended version.

Thank you,
- Djorjde

Is it coming with Demo contents and images? Thanks

Hello,

After theme purchase you will get access to our site, and you will be able to download demo content. Please note that demo content is for demonstration purpose only, and if you need to use same images you will need to purchase them.

Thank you,
- Djordje

Hello I just bought yesterday yourtemplate and I couldn’t add the slider under the header like in your demo website, I added <?php putRevSlider(“Slider1”,”homepage”) ?> where is should be in the page.php file but I still see nothing.. Can you help me please ? Its urgent

Hello,

First, please make sure that you have set theme to use correct reading settings. Medicate theme should use Your Latest Post. Login into WordPress admin panel and go to Settings -> Reading. Set theme to use Your Latest Post and save changes.

No go to Medicate -> Home Page. Enable Homepage Revolution Slider and enter just slider alias (slider shortened name). Save changes.

Thank you,
- Djordje

ok thanks and how can I make the current menu item with blue color (class=”active”) like in your demo page ? thanks

Hello,

Did you mark your menu as Primary?

Thank you,
- Djordje

does this theme support rtl?

Hello,

Unfortunately Medicate theme is not RTL compatible.

Thank you,
- Djordje

The demo content import keeps failing. I have tried this method: http://www.tjkelly.com/blog/wordpress-import-failed-how-to-fix-it/ of breaking the file up into chunks, but it doesn’t work.

I have also tried the suggestion to create a gzip file out of the xml and import that way: https://wordpress.org/support/topic/xml-import-fails-internal-server-error but that fails also.

The error I receive is: 405 Not Allowed nginx/1.8.0 WordPress gives me this error:

“File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini or by post_max_size being defined as smaller than upload_max_filesize in php.ini.”

I have checked my php configuration and uploads are on, post_max_size is set to 64mb and upload_max_filesize is also set to 64mb.

Please advise, and themeskingdom I can send you any login information you need via email.

Hello,

Please submit official support ticket.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

How I can change the date to Spanish ? Thank you

Hello,

Please submit official support ticket, since we will need additional details from you.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

I just purchased this theme so I could update the Revolution Slider – I also Purchased the Revolution Slider plugin from code canyon also – need instructions how to UPDATE the revolution slider in the theme without losing the current slider – getting all kinds of ERROR messages – http://yavapaipediatrics.com/

Finally got the slider to work but can’t update it without errors – now the four footer widgets at the bottom do NOT show up

I was finally able to submit a ticket # 57808 and was finally able to get the revolution slider to work but now the four widgets at the bottom are not showing up – see screenshot – http://yavapaipediatrics.com/wp-content/uploads/2015/10/footer.png

Hi Robin,

I have replied to all your tickets.

Thank you,
- Djordje

Recently updated the theme, but now Revolution Slider isn’t working properly. The text in the slider has lost it’s styling and is just plain text. You can see it here:http://www.procaremedstaffing.com/

How do I update the revolution slider or how do I fix so the styling is working again?

Hi David,

Did you follow official instructions how to update the slider: http://www.themepunch.com/faq/update-plugin-packaged-theme/ ?

To register support account, please follow the instructions and provided links:

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Ah ok I just registered for the free account. Also no I didn’t see the instructions to update the slider. Thank you for sharing that. Although I don’t have the updated revslider file. Can you direct me to where to get that? Thanks again!

Hello,

I have replied to your ticket.

Thank you,
- Djordje

Is it possible to sort the team members on alphabetic order instead of publishing time? Thanks

Hello,

You can change team members ordering from theme panel. Login into WordPress admin panel and go to Medicate -> Filter Options. Change filter to display items by name. Save changes. Please note that this will affect Gallery page as well.

Thank you,
- Djordje

Hi Djordje,

I changed this setting but it doesn’t work, check: http://www.retaileventnederland.nl/exposantenlijst-2016/

The newest items are displayed at the buttom regardless the alphabetic order.

The setting is now on: Sort by SLUG (Alphabetically)

Any help?

Thanks Thijs

Hello,

Would you be so kind to submit official support ticket, since I will need additional details from you?

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Hi Author, I bought the Responsive Medical and Health Theme some months ago, I am not able to locate the XML demo file. The link you provided leads me to Themes Kingdom website and I am requested to login. How do I login without a Themes Kingdom account?

Hello,

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

When you create account, you will be able to download theme demo files, and submit support tickets.

Thank you,
- Djordje

Hi themes kingdom, I bought the Responsive Medical and Health Theme just like the user above. The link you provided leads me to Themes Kingdom website to a page that does not exists. It asks me to login but the page you mention above for a free registration is non existent. How can I get the XML demo file?

Hello,

We have sorted things with support login for Theme Forest users.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Our contact form has started producing an error and we can’t get it to work. ‘Oops, an Error Occurred’.

As depicted http://www.screencast.com/t/UxKliofToZ

Medicate Version: 1.8 Wordpress Version 4.4.2

Hello,

Would you be so kind to submit support ticket, since I will need to check theme files?

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Hi, i like your theme and i would to buy but i’ve a question: is it possible put the blog list on the home page? For example after the slideshow.

Thank you Urios

Hi Urios, yes it is possible. Thanks for asking. Let us know if you need more help.

hello? does this theme work with wpbakery visual composer?

Hello,

We didn’t test theme with Visual Composer, but there should not be any issue with it.

Thank you,
- Djordje

The current demo has some PHP errors, will this persist to the same version that would be downloaded…

Also, where can I view the different homepage layouts in the demo? Thanks

Hello,

Can you tell me where are PHP errors displayed? I just checked the site, but everything seems fine to me.

Medicate theme don’t have different homepage layouts – just single one. However, sections on the homepage can be turned off or on.

Thank you,
- Djordje

Hello, I bought your template and I have a problem in the articles section. When I try to load a video as a new article, the youtube player goes wrong.

https://dl.dropboxusercontent.com/u/63565833/Cattura.JPG (there was an error, please try later)

how do I fix?

Hello,

Please make sure that YouTube video URL starts with

http://
and not
https://
. This will do the trick.

Thank you,
- Djordje
slinky

slinky Purchased

I love the theme but I’ll be honest – the revslider plugin has caused such terrible hacking problems that Envato should be paying me to support our site and clients we manage to fix it. Downloading these components isn’t simple nor are the updates, which I believe are third party. I appreciate your great work but I’ll be damned if we’re going to keep paying for “support” every six months when these issues aren’t remedied immediately as they are direct from vendors. Thanks for your help in the past and considering my comments.

Hello,

I’m sorry to hear that you had bad experience with Revolution Slider that is bundled with theme. We are updating copy of the slider occasionally. New theme release is on it’s way with the new slider version which should be completely safe.
Older version – 4.2 was vulnerable to attacks, and Envato has warned users about this issue back then.

Thank you,
- Djordje

dweav

dweav Purchased

Google maps stopped working with the x & y coordinates, any reason why>?

Hello,

Would you be so kind to submit official support ticket, so we can check what’s going on?

Please follow the instructionc how to create support account:
https://help.themeskingdom.com/knowledge-base/how-to-get-support-for-the-theme-you-already-purchased/

Thank you,
- Djordje

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